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"We were not pleased with our DaBella experience. Some things were done well (install, mostly) and other things poorly (sales, communication). The sales team talked a great game, agreeing with our choices and pointing out the fact that our choice of color (white) was extremely easy to procure, so no problem there. The time frame was tight as we were expecting guests for a week, but we were told it could be done based on the simplicity (2 adjacent baths with only new inserts to be installed) and the color choice. Well, it wasn?t done on time. We had to wait until our guests had come and gone and the holidays were over. There was no communication from DaBella regarding all this. We were told to expect a flurry of calls or texts, getting everything together for us. We did all the reaching out, getting little in reply. The sales person (David ***) pretty much disappeared after he set things up. The Project Manager (Sierra) did nothing until after the entire project was completed, asking us for payment. What was she managing? The installers were very fast and efficient, completing the work in one day. The contact for installation (Chance) reached out to us making sure that the time/day would work. The next day Sierra called, telling us to expect a call from the installers. Too late! Our only complaint with the installation was there was virtually no cleanup afterwards. They left a water key sticking up out of the shutoff valve in the front yard, and various pieces of trash in the street and driveway in front of the house. The bathrooms were also extremely dirty and dusty afterwards, so we had to clean up before we could use them. Bottom line: the install finally looks great but the sales promises and poor communication detracted from the experience. There was also a huge disconnect between the installers and the company. They were given the wrong address (sales staff) and had to call to find us the day of the install. They also did not include a specific shower fixture in both bathrooms that we asked for, because it was in the attachment to the contract. Thankfully, they did come back the next day and put those fixtures in. As a final insult, DaBella sent us a coupon code for a free bag of coffee from Black Rifle Coffee as a thank you for our business. It did not work, so no coffee, but no surprise either."

"This was amazing! I had no idea this service existed. After searching and contacting various repair places for my washer, this was the most cost effective option. I figured if it didn't work, my machine is old and I would be out $40, not the $100+ to have a tech come out and just diagnose the problem. I am pretty handy and my washer is old anyway, so if it is broken, I have to get a new one anyway. My tech, Steve, was great! He predicted what was wrong after listening to the machine, calmly walked me through dismantling the machine and when we got down to the motor, he was right! He sent me a link to the part I would need, and let me know to contact them again if I needed help installing it. My machine works even better than before it broke, its beautifully quiet and efficient. I will definitely be saving this company for any future repairs on appliances I may need. The service was $40 + the part cost, which was about $8."

"I never heard from them."

"Placed a call, was able to schedule an appointment, they were on time, no nonsense ... and got the job done right!"