
Serving Pasco, WA and surrounding areas
In business since 1983
Free estimates
Emergency services offered
"The fan on heat pump for my daughter's home quit running on a Sunday. I suspected it was due to failure of Run Capacitor. My daughter purchased one from Campbell & Company for $50+ tax the following Monday.
When I learned of the price, which I felt was an exorbitant amount, I visited Campbell & Company. I noted that such parts are available from The Home Depot for $15.49 (order only) and Grainger for $21.09 and wanted to know why they charged so much. Parts Manager's response was that they couldn't compete with pricing from "Big Box Stores."
I personally feel Campbell & Company discourages Do-It-Yourself repairs by over charging for parts. I wonder if a man versus a woman had purchased the part if the price would have been different, e.g., possible unethical behavior based upon gender.
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