Get matched with top patio pros in Medina, WA

"As the GC for my own full home renovation, I was looking for a turn-key company that I could outsource and trust to handle the exterior work for my house (new house wrap, siding, and window/door installation). I was really optimistic about this company because they were a Hardie-certified installer. I hired them to install about 30 top-of-the-line Andersen windows, several exterior doors, and install all new Hardie siding and trim. Unfortunately things went south on day 1 and continued to spiral out of control. In a nutshell, I had three different project managers assigned to me throughout the project, and neither of them came on site once the project started (until the very end, and the last project manager was awesome... kuddos to him!). The first crew that came on board were subcontractors, not Evergreen employees. When they started to install my windows, I knew immediately that they did not know how to properly flash a window sill (they had gaps in the Vycor flashing, didn't wrap the sill properly, etc. etc.). I called this to the PM's attention but nothing was done. The crew installed all windows in one day, not properly flashed. Crew was retrained and came back to "fix" them, but still didn't properly flash them. Meanwhile, they were taping the seams on our house wrap in the rain, when the house wrap was wet, so nothing stuck and had to be redone. Fortunately this crew was let go and I was told they were going to bring their "in-house" crew to finish. The next crew was awesome and they ended up removing all windows and reinstalling them. In total, each window was installed three times! As a result, some of the nail flanges and seals were broken. I called this out to the PM and owner of the company but did not get a response. From this point on, the crew that stayed on did a good job and was pleasant to work with (but I found out they were also subcontractors, not "in-house" employees as I was told up front). The delivery of a few windows and doors were delayed by about three months, which was my responsibility. I told all project managers about this upfront, including the first project manager before the project started. He said it was okay and that we could start the project and hold back a specific percentage amount of the project payment until they arrived so they could return to complete it at a later time. He and I agreed and the project moved forward. When the owner of the company, Jon Jordan, found out about the window/door delays, he was irate. His brother/GM and PM (who were both very polite and professional) called me and tried to negotiate a higher partial payment percentage rate which was absolutely frustrating to me. I explained to them that I had suffered for months through the project with extreme errors and redos, which caused mental angst, and that we had already agreed on a percentage on day one. Nonetheless, I was willing to increase the partial payment a little bit just to wrap things up. The owner followed up that evening by texting me in an aggressive, threatening tone. He said my only options were to allow them to finish the project immediately (which was impossible because we didn't have the remaining windows or doors), or pay them in full immediately and they would return after the doors/windows arrived a few months later. Otherwise he would sue me and put a lien on my home. He and I hadn't even spoken prior to that, and it was shocking to get such an aggressive text from a guy who never even heard my side of the story… I proposed to the owner that we cease the contract immediately, and that I would pay them for all work completed at that point. We agreed on how much work was remaining, and removed that amount from the contract price. We cancelled the contract, he had his remaining materials picked up and that was that. Again, I was hopeful for this company and wanted to have a great experience, but due to the poor project management experience, inexperienced subcontractors who caused damage and significant delays, and a sue-happy, angry owner who lacked professionalism and compassion, I could never re-consider hiring, let alone recommend, this company for any type of contracting work."

"Sergio did a great job building my deck and laying patio pavers down. The crew was hardworking and fast and kept the worksite tidy. Highly recommend"

"Great work. Dock looks great and I'm happy with the results"

"Modernized Exteriors seem to have built a decent deck for a decent price but in a somewhat sloppy and dishonest way. First, they left hundreds of pieces of debris including over 100 nails, screws, and other fasteners, and hundreds of pieces of the old deck lying around, including some pieces over six feet long, many with embedded nails sticking out. For months, nearly every time my daughters went out to play they came back with a handful of nails and screws. Second, the old deck had a notch through which the gutter downspout passed to reach the drain in the ground. Instead of cutting a notch for the downspout, they just tossed it behind a bush allowing the gutter to empty directly onto the deck. They promised a 12-month warranty, saying they'd come out to correct any defects. When I mentioned the disconnected gutter they initially said they'd fix it, but then ignored my follow-up messages when I asked them to actually do it. So they may not honor their promises."

"The cedar porch floor was replaced with Azek porch flooring, the original cedar railing around the porch was replaced with a composite railing from Timbertech and a new railing up the walkway from the street was fabricated and installed by Ty, a subcontractor used by Country Carpenter. Ronnie, Country Carpenter's owner, was very professional. He was quick to make an appointment for the estimate, was clear about the timeline of the project, was very knowledgeable about materials and the building process, kept in communication concerning the project details and checked the site regularly to see that the project quality was up to his standards. The porch and surrounding railing installation were delayed at one point because the debut of the railing color was delayed by 18 months due to Covid. We decided to change the color of the flooring and the railing as a result. Ronnie had already purchased the flooring, but graciously agreed to exchange it for the new color we had requested. In short, I'd highly recommend Country Carpenter for the quality of the work provided, as well as the professionalism of Ronnie, his employees, and his subcontractors."

"Service and quality of work was excellent. We were well informed every step of the way."

"Very well, Cole communicated on every aspect thru-out the process of the job,"

"Platinum General Construction LLC was contacted after two initially hired contractors were incompetent in providing the remodeling services needed for our bathroom remodel in Dec/Jan 2025. Platinum stepped in and completed the work on time and as quoted. David was our primary contact. He was great as respects communication, working through issues, and coordinating with subcontractors. The remodel included heated tile floors, a curbless shower, toilet install, and beautiful tile work. We were pleased that Platinum got our project back on track and finished after dealing with the mis-steps of our original contractors."

"Mt. Olive was a great choice for our lawn and irrigation project. Norberto and his team were responsive and got the work done on schedule. When there was a hiccup that required changing the approach, Norberto stuck with us and saw the project through with a very reasonable change order. Exceeded our expectations and we highly recommend Mt. Olive for your yard and landscaping work!"

"I love the niceness "