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"I hired TerraFirma Foundation Systems to level my home, expecting a professional job with clear communication, but the entire experience has been incredibly disappointing and costly. From the start, I hired the company to level the floors in my home, specifically to address a nearly 3-inch dip in my kitchen area, a 13x10 room. Yet after they “completed the job,” I still have a 1.5-inch dip in the center of the kitchen, and a corner of my home/kitchen that sits half an inch higher than it should be (above 0%), creating a full inch rise from the living room to the kitchen. Now they’re saying that leveling the kitchen wasn’t included in the original scope, blaming the remaining dip on my kitchen island and fridge being “too heavy” and lacking proper support—an issue they failed to identify in the initial assessment. To properly address this problem, they’re now asking for an additional $7,500, claiming this work was never part of the original job. This feels like a classic bait-and-switch tactic, and I can’t help but feel taken advantage of. To make matters worse, I discovered that they used an uncalibrated machine during the initial leveling when installing, which raised my house over an inch more than necessary, causing significant damage that wasn’t there before. Partway through the lift, they even asked me to sign a waiver to get my house closer to 0% level, effectively absolving them of any damage caused. The technician stopped mid-lift to show me the damage that was already occurring and warned that more would likely follow if we continued. I agreed to proceed, trusting their assurances and assuming their equipment was properly calibrated. I even pointed out to the technician at the time that it did not look level, and he assured me the machine was correct. Now, they refuse to take any responsibility for the resulting damage, dismissing it as “standard” and providing terms within the contract absolving them—despite them overcorrecting the home. There were also repeated measurement discrepancies, with reports showing one reading and verbal statements/emails suggesting different levels. When I sought clarification, I received vague responses and empty apologies. After all this, and nearly $30,000 invested, my floor remains unleveled. The only resolution TerraFirma Foundation Systems has offered is for me to pay additional money to level the kitchen and to wait for the overcorrected area to “settle naturally”—a process that, according to their technician, could take anywhere from two months to ten years. I hired TerraFirma Foundation Systems to fully level my home, not to leave me with an incomplete job, inconsistent results, and vague promises. If you’re considering foundation work, I strongly recommend looking elsewhere—this company has left me with extensive damage, unexpected costs, and a significant amount of frustration."

"They went above and beyond for our project. They did exactly what we wanted and more. They even went as far as helping get some debris moved for us while they had their equipment out here. They built us these two beautiful rock retaining walls with ramps down the center and even went above and beyond by adding gravel to the second/third tier when I had mentioned I wanted to do it in the future. Their pricing was fair and they even helped out my mother in law to do some work. *If I could post a photo I would, but the file size is too large*"

"A delivery truck backed up too far into a loading dock on our business property damaging the wall and causing the overhead door to be inoperable. We had difficulty finding a competent contractor to take on this repair. Within a few days of contacting Tom, he visited the property and had an estimate prepared. We had some concerns about the large amount of deposit that he required. He did explain that obtaining a large deposit has become commonplace among contractors in the area so they will be paid. So we went ahead and sent him a check for the deposit. Once he had received the payment, he started the work within a couple of days and was completely finished in less than two weeks. He kept us informed along the way of his progress. The cost of the repairs seemed reasonable under the circumstances. I would not hesitate to use Tom again."

"They got it right to the best of their ability with the budget I had available to work with. My expectations were met 100 percent. Did they correct 100 percent of my 60 year old foundation? They did the best they could exceeding my expectation and then returned money that I thought was spent because they found a clever way to save some time once they got here and were in the middle of the job……the core of who they are reveals their honesty and they returned thousands of dollars. That was fresh and unexpected…..word!"

"We had such a great experience working with Cory. He came highly recommended to us and did not disappoint! He did an awesome job on our concrete driveway—solid work, done right, and looks great (for longevity - he did this in 2021!). Super easy to deal with, always kept us in the loop, and showed up when he said he would. He’s an honest, hardworking guy who takes pride in what he does. Really appreciated the good communication and how smooth everything went. We continue to recommend him to anyone who mentions concrete work! "

"Wonderfully. Customer service was out of this world. They were fast and professional. I will definitely hire them again!"

"They did a great job on schedule."