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"Did a great job and timely."

"service was good, response was good."

"It went very well. Technician listened on what is my concern and address them."

"Small project with pavers and turf. Project should of been done in a week signed contract in May 24 1st payment June 24. Project started in July and pavers set in by 3rd party company that had some quality issues. Not covering outdoor AC unit, cutting though invisible fence, cracked some pavers, and cut fence door so pavers could fit, chopped bottom of door. Its late August 24' and still waiting on turf and completion as well as fixing the quality issues."

"The experience was top notch from design to installation. Worked with us to find a good solution, then once scheduled the work proceeded smoothly. It's been couple years later now and we are still very happy with the result!"

"Woody's excavating is a great outfit and we have recommended them to a number of friends. We have hired them numerous times over the past three years, at every phase of building our home. Randy and Darryl did an excellent job every time: clearing the land, digging for the foundation and septic, trenching for water, power, and drainage lines, and putting the finishing touches on the drive way. Randy is easy to work with. He is honest and has earned our trust. He always works to do the right thing. The results are always excellent, exceeding our expectations. Finally, we have always been appreciative of his focus on safety."

"It went excellent. Dennis came out for the initial estimate & suggested an even better way to do a planting area I was thinking of. His design ended up looking awesome & was exactly what I wanted in the end. Moetu lead the job which took just two days. I work long hours & did not get to interact with the rest of the crew. However my neighbor who works from home said they were very friendly, efficient, & considerate. They also spread grass seed over the remaining lawn after they finished the job, and it is now coming back to life after the hot summer. I love the end product so much. Kaya at the office was very responsive & communicative during the whole process. Even sent a picture of some rocks when I wasn’t understanding what they would look like."

"They selected energy officiant reasonable priced replacement water heater for me include all parts I needed. I first thought those parts are little pricey because I thought I just need to change tank. Those parts were expansion tank that carry hot water instantaneously to distanced shower etc. They came on time for the day of installation, and work is done very professionally, beautifully, timely manner."

"Cost of Kim’s services for planting a ~1500 sq ft hillside: 20-25k Cost of construction: 40k For professionals who are providing a long-term service, any negative reviews are red flags because it indicates that they were not professional in resolving issues privately with their client. In our case, Kim was defensive, made many costly mistakes, and then billed us for the hours spent discussing and resolving them. She charges principal level rates for inexperienced site research and permit assistance and cannot take ownership of her mistakes with professionalism and grace. She also makes it difficult to detect her mistakes because her contract insists that her office is the only one allowed to submit for permits. I heard from a few people in the design and construction business that they preferred other LA firms over Kim’s. This should have been a red flag from the start but I ignored the suggestion and hired her due to her 5 star ratings. Here's our experience: 1. She makes costly mistakes and does not take ownership for them. She unnecessarily delayed our permit process about 10 months when it could have been done in 2 months—she forced us to go through a lengthy design and permitting process because she was convinced that our hillside was a Steep Slope even though our Survey didn't indicate the presence of one. Luckily, a city reviewer emailed all of us asking why Kim drew a Steep Slope on her plans which was not in the Survey she submitted. It took a couple emails and a call from me to convince her that our slope was not steep. She billed for these discussions, the revisions, and resubmitting permit revisions. She had a hard time taking ownership for this mistake, and instead blamed the surveyor for not labeling the Steep Slope. The surveyor is not responsible for labeling it if it doesn’t exist, Kim. The overall financial damage of her mistake was over $15k, among the unnecessary hours billed by Kim, the unnecessary permit fees, and an unnecessary Geotech report we had to get as a result of this process. 2. She mistook a shrub for a protected tree and drew it in the wrong location on our Planting Plan. When I texted her, she told me she was billing me for discussing this mistake and that she would charge me for revising the Planting Plan around the correct location of the shrub. What’s to keep her from taking advantage of me and making intentional mistakes just so she can charge me more? 3. She didn’t deliver what she promised on our proposal and pushed back on our vision because she was afraid the city wouldn’t allow it. She billed us hours for inaccurate site research, mislabeled our setbacks, and didn't design short retaining walls which the city would have allowed. 4. She also seems desperate and pushy when it comes to money. One time, she spent an hour texting me to call my bank to see if they could speed up a payment hold of 3-5 days. That hour would have been better spent on proofreading her plans."