Get matched with top chimney sweeps in Carnation, WA

"I went through like 3 other chimney groups including Chimney Sweep Masters and they all gave me conflicting information. Emerald City Chimney on the other hand was honest and thoroughly dismantled all the b******* the others tried to sell me. That’s what happens when you actual experienced workers take the lead instead of salespeople. It took a while to figure out exactly what the best approach would be, but in the end I got a job done for like $650 when the others wanted like $3000. I bought a custom fit chimney cap myself for like $200 I think and then had emerald city retrofit and install it for $450."

"Completed job reasonably rate"

"Excellent service! "

"Great company! The chimney maintenance was quick and professional. The technicians were polite, explained everything, and left the place clean. Highly recommend!"

"Did a good job and offered solutions to problems that emerged."

"I had Chimney Sweep Pros come out to clean our dryer vent, and I?m so glad I chose them! They were punctual, professional, and did a very thorough job. They showed me the buildup that had been causing longer drying times and explained how important it is for preventing fire hazards ? something I hadn?t even realized. Not only is my dryer working better than ever, but I also feel much safer knowing everything is cleaned properly. The technician was friendly, knowledgeable, and made the whole process easy and stress-free. Highly recommend Chimney Sweep Pros for anyone needing dryer vent maintenance ? truly top-notch service."

"Jerrod the owner of Archstone was emphatic to point out that he is one of the best if not the best and a very conscientious and honest man. He said the mortar on exterior house wall is very hard and can't be ground out. Per his expert advise the best things is pressure wash and scrape out loose and damaged mortar and use sponging technique to fill in cavities with type S mortar. I understood and agreed asking for care with pressure washer. Quote was $2922 before tax. He said the wall wouldn't look much better than it does now but he would get all the places having egregious deterioration and then seal. Two days work. Moving forward his team (him and a 18 year old nephew) came and went in less than 4 hours. Sealant remained to be done and I could see that cost was itemized at $400. I personally could do it in 1/2 hour so I asked him to scratch it from the price. He was very amenable to that. The issue arose when I was sealing I found and sent him photos of spots with severe erosion that were missed and should take about 1 hour to fix. Some on wall, one in bottom corner of house, one big seam in windowsill. I sent email and photos asking for him to return. He didn't reply. 1 week later I reached him by phone and he said he didn't get the email/or hadn't read it yet but he wasn't going to come back for 'pinholes' which I could do myself. First of all I could do everything myself but that's time that I paid him for. He is too busy to come. Photos are from the south wall as discussed."

"I have been a regular customer of RCS for about the last 7-10 years and have previously been very satisified by their service. Up until my most recent visit which occurred in December, I have found them to be reliable, fairly priced and service-oriented. I tend to be a very loyal customer when working with service providers, so it was a no-brainer for me to schedule a service visit with RCS when our fireplace began acting up and couldn't stay lit. Our most recent service visit prior to December was in July 2023 and typically for us, a fireplace tune-up and cleaning does the trick, and we are good to go for at least the following year. Due to the season, it took about 3 weeks to get on the schedule, which was fine and understandable. I was not available at the time of the visit. However, according to my wife, the technician arrived on time, was polite, and stayed for about an hour. Upon returning home, especially since it was cold outside, I was excited to begin using the fireplace. I switched it on and it stayed on for about 10 seconds before the fireplace and pilot went out. I tried relighting it several more times (including restarting the pilot light each time) and basically had the same result. In other words, there was absolutely NO difference in performance from before my service visit and after it. The fireplace looked cleaner (as it always does after clean up a tune-up), but the most important part of the service, getting the fireplace up and running was NOT accomplished. I immediately informed Lynnea of the issue by text and over a call and was hoping for a quick resolution, including a return visit by the tech. I got a quick answer, but a disappointing proposed resolution. She said a return visit could be scheduled, but there would be an additional charge of $180, which was a "discounted" rate along with parts if needed. I am fine with the parts, but I did balk at the proposed service charge, as I did not consider the initial visit to have been completed satisfactorily. While the technician may have done a cursory check at the end of the visit, the fireplace only stayed lit for 10 seconds the very first time I tried it, which tells me that he didn't really check it. If I was a brand new customer, I might know any better, but I'm not. This is very disappointing and I'm clearly still not happy even though this occurred several months ago. Every time the temperature drops and I want to use the fireplace, I am reminded of my disappointment with RCS. I expect a company to stand by their work and for their service technicians to be thorough. Neither occurred during the last visit."