Get matched with top wood stove repair pros in Saint Albans, VT

"Brandon is a stand up guy ! He went out of his way after regular working hours on two different occasions. He has my business"

"Very satisfied, great workmanship, and it look terrific."

"Overcharged by WAY too much. The hydrostat charge was $862.90, and they installed a different brand than was on the invoice. The cost on Amazon for that unit is $188. Taco Zone Valve charged $745.56: valve on Amazon: $134.00 Same with other charges $3609.80 total. Less than 3 hours labor x 2 guys... who showed up late in the day when they scheduled for the morning."

"Chuck did an outstanding job on our first furnace inspection. He clearly explained the details of what he was testing/checking for, and made some really helpful recommendations on how I could make our heating more efficient. I couldn't be happier with Chuck and Laplante's service."

"I had an old, massive chimney built years ago with the wrong brick, it was crumbling off my house. Most chimney repair contractors were quoting me upwards of 30, 40, 50k. Justin worked with me to find a solution which would cost me less than half of that and still ensure the longevity and safety of my chimney/house. It took a while to get done, we had to wait for the right weather but the outcome was fantastic and working with Justin was an easy, smooth and enjoyable process."

"Very helpful and friendly handyman. Fixed my project fast and for a reasonable price."

"He called to set up a date to look at my house and see how to install the heat pump. He then had a date and installed the heat pump. He was on time, answered all my questions and was very professional. I would hire him again in a minute!!"

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."