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About us
Northeastern Chimney is the only source for Chimney Safety Institute of America (CSIA) certified sweeps in West Hartford, Connecticut. Established in 1984, Northeastern Chimney is a fully licensed and insured chimney repair company. In addition to our sweeping, cleaning, and masonry repair services, Northeastern Chimney offers products and services that focus on helping your home and family be comfortable and safe.
Business highlights
Emergency services offered
41 years of experience
Services we offer
Chimney Inspections & Sweeping. Chimney Video Scanning. Dryer Vent Cleaning. Chimney & Related Masonry Rebuild. Repair Chimney Lining. Historical Restoration. Caps. Top Sealing Dampers. Flashing Repair. Water Repellent Sealing. Wood. Gas & Pellet Stoves & Inserts Wood Stoves. Pellet Stoves. Gas Fireplace Inserts.
Services we don't offer
Ask for details
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 1
Assorted photos uploaded by Northeastern Chimney
Reviews
4.7102 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 8% | ||
| 2% | ||
| 1% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 102 reviews
Richard D.
Jan 2018
They came out, inspected and said the work was not necessary. They did not charge for the inspection. We will be using them for future cleanings/repairs!
Claudia M.
Nov 2017
Great! Tom (technician) did an awesome and thorough job, was very helpful and explained everything to me. I've used this company many times and will continue to do so.
Mary E.
Aug 2017
As best I can remember they did fine. My husband dealt with them, but he was very satisfied. It was fine.
Richard B.
Aug 2017
excellent!
Barry M.
Jun 2017
Very professional, on time. Replaced one brick on shoulder at no extra charge when doing smoke chamber work. Very satisfied.
Ronald S.
May 2017
Well--discovered raccoon in chimney!
Daniel E.
Mar 2017
Excellent - everything went as planned.
Joanne G.
Oct 2016
Steve did a great job! Neat, thorough, friendly.
Barbara E.
Sep 2016
The service was excellent. They arrived within the time that they were scheduled and there was a call to let us know when they were 10 minutes away. Stephen was professional and friendly. He put down a drop cloth and kept the area clean. We were once again please with the service and will continue to use Northeastern Chimney
Jonathan B.
Sep 2016
Steve and Tom arrived early, but called ahead to make sure it was ok. They were courteous and did an efficient and seemingly professional job (it being August neither chimney is presently in use) of cleaning both our lined woodstove and furnace chimneys. They were courteous, informative (sharing information on the characteristic inaccuracy with magnetic woodstove thermometers and how to compensate for that problem), and made certain that the space around the stove was protected and remained clean.
JUDITH W.
Jun 2016
Excellent. Company provided quick response to a reschedule an appointment, which worked out great. Steve and Kyle, the chimney sweeps were prompt, professional and completed the chimney cleaning and maintenance check in a timely manner and then provided a $30 coupon at time of payment, which was greatly appreciated! Would recommend this company.
Sean O.
Apr 2016
Steve from Northeastern came out to clean my chimney liner. He was friendly with my two dogs. He made sure to lay down a cloth before vacuuming. He recommended services after i explained some water issues i was having in the chimney. Very helpful and friendly. I would definitely recommend them for chimney's services.
Emily N.
Mar 2016
unknown
Michael K.
Mar 2016
Steve and Louis arrived on time and were courteous and friendly. Louis went on the roof and examined the chimney. Steve cleaned the furnace. He explained everything that was done and gave it to me in writing. This wasthe 3rd year in a row Steve has provided this service and if possible I would request him to come back next year.
Kathy H.
Mar 2016
unknown
Judi W.
Feb 2016
unknown
Constance C.
Jan 2016
unknown
Eric L.
Dec 2015
Steve from NE chimney was very professional and courteous. He went right to work and did a great job. He cleaned up after he was done and even swept the walk below the duct outlet on the outside of the house. He arrived 15 minutes after the 2-hour time window they gave me, but otherwise the service was great.
Palma V.
Dec 2015
unknown
Rochelle M.
Dec 2015
Steve (the technician) was running a little early so he called, we were here so that was fine. When he got here he represented his company very professionally, explaining what he was doing as he did his work. He also pointed out where the liner of our fireplace was showing wear and explaining how we could reduce it going forward. He answered my questions about wood stove inserts in detail.
Carole R.
Nov 2015
He did a great job and we will certainly be using NorthEastern Chimney in the future.
Lorraine M.
Nov 2015
These people are PROS who have an in depth knowledge of the whole field. They are punctual, polite, and charge a reasonable amount for their services. I've used them for three years now and have been completely satisfied each time. A team- Andy and Luis- actually took the time to inspect the flu for the GAS furnace. They also recommended I have it cleaned every other year- a savings of approx. $200! (I had used a company in East Hartford for many years and decided to switch when I read their reviews. What a difference!)
Joan B.
Nov 2015
The worker arrived on time, introduced himself and told me what he would be doing. He did a very good job of explaining his findings. Unfortunately, I will need additional work done on the chimney liner. He wrote up an estimate and did not pressure me to have the work done immediately I have used this company in my previous home for 25 years and would recommend them.
James M.
Nov 2015
Steve came and did a great job thoroughly cleaning out our wood stove and chimney. He was professional, courteous and extremely neat. He explained everything he did and gave us some tips for proper burning. Would highly recommend.
John W.
Oct 2015
unknown
Licensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing
FAQ
Northeastern Chimney is currently rated 4.7 overall out of 5.
Monday: 8:30 AM - 4:30 PM
Tuesday: 8:30 AM - 4:30 PM
Wednesday: 8:30 AM - 4:30 PM
Thursday: 8:30 AM - 4:30 PM
Friday: 8:30 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Northeastern Chimney accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Northeastern Chimney does not offer free project estimates.
Yes, Northeastern Chimney offers eco-friendly accreditations.
No, Northeastern Chimney does not offer a senior discount.
Yes, Northeastern Chimney offers emergency services.
Yes, Northeastern Chimney offers warranties.
Northeastern Chimney offers the following services: Chimney Inspections & Sweeping. Chimney Video Scanning. Dryer Vent Cleaning. Chimney & Related Masonry Rebuild. Repair Chimney Lining. Historical Restoration. Caps. Top Sealing Dampers. Flashing Repair. Water Repellent Sealing. Wood. Gas & Pellet Stoves & Inserts Wood Stoves. Pellet Stoves. Gas Fireplace Inserts.
Ask for details