Brickliners Chimney Service

Arrived on time, very professional, careful, courteous, explained what needed to be done, about how much time it would take, receptive to questions, cleaned up afterwards. Office staff is very good also!

They were courteous, on time and very professional and nice

The masonry tuckpointing and chimney crown repair seemed to go reasonable. Work was done ahead of having a new roof put on. The initial person indicated problems with the lead flashing, but the estimate left it out. When pressed, Brickliners said the "roofers would do it", but that became obvious later that it was masonry work, not roofing work. The roofers noticed damage to the flashing not apparent before Brickliners came. Now in discussion with Brickliners on this issue. The roofer also noted that in his experience Brickliners uses outside contractors; they don't do the work themselves. Hence the roofer would not recommend them. We feel like we have had the "run around" from Brickliners with charges that are not necessarily reasonable and issues not addressed.

They not only did an excellent job cleaning the dryer vent but also inspected the connection to our dryer which had recently begun to leak. They found the problem (it was related to an improper installation method by a previous service company) and corrected it. We were very satisfied with their work.

Pleasure to work with them, very good quality work. Explained exactly what they were doing, and gave me the option of replacing the transition vent and clamps. More expensive than the association recommended, but worth the extra cost.

I called Brickliners and another company. I intended to have Brickliners upgrade my unit...then I could judge the work quality before recommending to the association. I explained what I wanted to the scheduler... to upgrade my vent pipe, and to look at some other units to see if we could get a discounted rate if we got more jobs in one building. I was called the morning scheduled...the field person said they would just do the estimates that day, not upgrade and estimates... I said fine. Again, there was no talk of charges. Two employees came.... they were polite and professional, and looked at 7 units, taking about 2 hours. Then I was told the normal charge would be $115/unit for the estimates, so over $800. I said that I was never informed about a charge for the estimates, and would not pay that much. Eventually, we negotiated down to a fraction of the cost. The office staff was reasonable and polite. We did receive the estimates, and they were about three times higher than the price of the other company for the same work. We went with the other company and were happy with the quality of the work. The people at Brickliners were professional, and I am confident they would have done a decent job...it was a miscommunication and the price that prevented us from moving forward.

I searched for two months to find someone to repair my Mom's fireplace.  I must have contacted at least 15 places.  I was told it couldn't be repaired, I needed an insert the cost was around $4000 to repair it.   I called Brickliners they knew exactly what I was talking about and had a tech out in a few days.  When he gave me the quote I was in disbelief but scheduled it.  Justin came out and did an amazing job.  

Failed initially on fair grounds. Subsequently passed with instructions in place.

Two gentlemen came out on time to do the work. They cleaned the chimney, inspected it and made recommendations. Both were professional and we would hire them again.

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They did a very good job. They had to replace the bricks. I don't remember how we broke it out. I like the quality of their work. They met their commitment. They ad some other job which was more important at that time. They had to delay my completing the work but it was fine. It was excellent. I didn't get a lot of comparison shopping so I really don't know how to compare them to other groups.

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Great. Matt Showed up on time. Got straight to work and explained what he was going to do and while he was doing it. Reported problems and concerns in a clear detailed manner. Made me feel very comfortable and more than willing to share his knowledge. Gave info on all the options that I had. Gave me the best bang for your buck advise and even how to start the process under insurance company. Matt was excellent efficient and very professional. I would go back to Brickliners any day, and plan to get the repair work done by them soon. Thank again Matt and Brickliners.

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They were too busy to do the work when I needed it done and I ended up going with another company.

They were excellent, helpful, they came right out so I would highly recommend them. Their price is reasonable.

Professional  timely service if not somewhat pricey. Would use again.

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