Get matched with top plumbing and heating pros in Readsboro, VT

"Brian built a addition consisting of a garage with and finished upstairs. I would say that the end result is amazing and Brian has always responded to me when I needed him. We moved into the area and we bought a farm with many challenges over the first few years and Brian and his crew were there for us on every occasion. Brian also install my metal roof and also fixed a chimney that needed a insert due to a past fire. I could go on with the projects Brian has been there for me on but the list seems endless. I gave Brian a chance and he did come through for me and my family is all I can say. I am sure he will do the same for your family,"

"Quinton did all of our plumbing for our kitchenette install. He also did the gas work. Quinton did a great job communicating with us and his pricing was upfront and there were no surprises. The Suburban Gas crew who came out to turn on our fuel commented on what a good job he did as well. "

"Team did incredible work on my home I?m so grateful for this team. Not only did I have them remodel my kitchen but because they did such a good job I added a bathroom remodel also had them remodel my patio to a cozy little outdoor relaxation area. 100% would recommend this team for anything you can throw at them!!!!"

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"It was a wonderful and stress free project. Brad was on point, on time and on budget with the entire project. Great communication and super knowledgeable."

"Did excellent work"

"I was very impressed working with this company. Communication was superb right off the bat. We went over the job in detail, and it was completed perfectly. The company is very professional and pays attention to every detail. The price was good too! They also cleaned the area thoroughly and my property looks exquisite. Hire this company with confidence. Thank you!"

"Dan did an excellent job of repairing some log rot that was in a critical location of the structure He was thoughtful, creative and thorough. He also repaired the part of my deck that was partially responsible for the log damage. Ok pricing was very fair I will be contacting Dan for remodeling work in the future"

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive. "