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If the drain is frozen, the pipes connecting to the washing machine are likely frozen. If the hot water trick doesn’t also unfreeze the washing machine pipes, you can gently apply heat with a hair dryer on the lowest setting. Start at the end of the pipe closest to the faucet to prevent pressure from building in the pipes, and make sure the faucet is open to drain the water as it melts.

A plumber can get to the bottom of your smelly drain and clean it with specialized jets, hoses, and drain-safe cleaning solutions. It is also smart to call in a plumber if you suspect your drain smell is coming from a stubborn clog or even a leaky pipe.

As a preventative measure, hydro jetting should be done every one to two years. However, the best practice is to hydro jet your sewer line once per year. The ideal frequency depends on several factors, including the age and condition of your pipes, how prone they are to clogging, how often the sewer line is used, and the type of waste disposed of in the system. If you frequently experience clogs or are unsure, it's best to ask a licensed plumber for a recommendation specific to your plumbing system.

Water leaking through your basement floor is a good sign of a clogged drain, but another sign of a clogged basement floor drain can include unpleasant odors coming from the drain. Also, hearing gurgling noises when water drains from the basement or having other plumbing fixtures (like toilets or other drains) backing up is a good indicator.