Formal Complaint Against: Beacon Services and Appliance Heat & Air To Whom It May Concern, I am submitting this formal complaint regarding Beacon Services and Appliance Heat & Air, whom I hired to install a new air conditioning system, including a condenser and air handler, at my residence....

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TRUSTED BY CHESTER, VT HOMEOWNERS
4.2
Average homeowner rating76
Verified storm drain installation services reviews
Verified Reviews for Storm Drain Installation pros in Chester, VT
Last update on October 10, 2025
- Kirk M.
- Joy L.
We had a new chimney and 2 liners installed. Steve was awesome! Explained all aspects of the work and did a beautiful job!
- Bruce M.
Great work ethic, punctual, courteous. Well versed in roof repair and installation. Neat , clean job site before, during and after. Highly recommend!
- Rebecca B.
Sincal installed a new chimney and air tube fell out after 5 uses. Tech came o tightened part and it fell out 2 days later along with bricks. Company blamed us of taking brand new chimney apart. Took about 2 months for a response just wanted $150 refund for the fact that what they fixed fell...
Find Storm drain installation pros in Chester
QPearce Excavation and Land Clearing
QPearce Excavation and Land Clearing
QPearce Excavation and Land Clearing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Please give us a call today!
"They are on time,do quality work, they finished the project.."
Mark on November 2022
QPearce Excavation and Land Clearing is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business. Please give us a call today!
"They are on time,do quality work, they finished the project.."
Mark on November 2022

VT Concrete Cutting & Concrete Solutions
VT Concrete Cutting & Concrete Solutions
We pride our company on reliability, integrity and quality work. We are experts in our trade. We look forward to earning your business! VT Concrete Cutting & Concrete Solutions has been servicing all of VT, NH and Eastern NY for over 25 years with any concrete needs. Our capabilities include coring up to 48” in diameter, cutting to any depth with our wire saw, concrete crack repair and injections, basement waterproofing, sump pump installations, basement and egress window installations, bulkhead door replacements, crawlspace repair, moisture control, concrete replacement up to 500sq feet, foundation repair and so much more. Call us today for a free estimate.
"They did excellent work and the problem has been resolved"
Scott F on April 2025
We pride our company on reliability, integrity and quality work. We are experts in our trade. We look forward to earning your business! VT Concrete Cutting & Concrete Solutions has been servicing all of VT, NH and Eastern NY for over 25 years with any concrete needs. Our capabilities include coring up to 48” in diameter, cutting to any depth with our wire saw, concrete crack repair and injections, basement waterproofing, sump pump installations, basement and egress window installations, bulkhead door replacements, crawlspace repair, moisture control, concrete replacement up to 500sq feet, foundation repair and so much more. Call us today for a free estimate.
"They did excellent work and the problem has been resolved"
Scott F on April 2025

Northern Basement Systems
Northern Basement Systems
Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."
Eddie R on January 2023
Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.
"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."
Eddie R on January 2023

Maple Valley Plumbing & Heating LLC
Maple Valley Plumbing & Heating LLC
At Maple Valley Plumbing & Heating LLC we carry over 8 years of experience. We pride ourselves in the quality of our work. Punctuality and customer service is our utmost priority. We are meticulous with our work and arrive to do the job right and well. Call us today to make your project come to life.
"Quinton did all of our plumbing for our kitchenette install. He also did the gas work. Quinton did a great job communicating with us and his pricing was upfront and there were no surprises. The Suburban Gas crew who came out to turn on our fuel commented on what a good job he did as well. "
Beth _ on February 2025
At Maple Valley Plumbing & Heating LLC we carry over 8 years of experience. We pride ourselves in the quality of our work. Punctuality and customer service is our utmost priority. We are meticulous with our work and arrive to do the job right and well. Call us today to make your project come to life.
"Quinton did all of our plumbing for our kitchenette install. He also did the gas work. Quinton did a great job communicating with us and his pricing was upfront and there were no surprises. The Suburban Gas crew who came out to turn on our fuel commented on what a good job he did as well. "
Beth _ on February 2025
louisbaker construction llc
louisbaker construction llc
we build from start to finish and septic and driveway and foundation free estamates
we build from start to finish and septic and driveway and foundation free estamates
Brian Hathaway Handyman/general contractor
Brian Hathaway Handyman/general contractor
Remodels Roofing Concrete Tree cutting Electrical/plumbing Carpentry Painting interior/exterior Build Garages Just ask and it shall be done.
Remodels Roofing Concrete Tree cutting Electrical/plumbing Carpentry Painting interior/exterior Build Garages Just ask and it shall be done.
Merrill Mechanical, Inc.
Merrill Mechanical, Inc.
Merrill Mechanical, Inc. is mechanical company specializing in plumbing, heating and HVAC installation. We primarily perform new-construction and renovation services in the small-medium commercial space as well as larger, high end, homes. Our talented team works hard everyday to provide the best services for our clients. We customize our offerings based on specific needs, so get in touch today to receive an initial quote. Our rates are $85/hour with a minimum of 2 hours, plus one-way travel time.
"Very prompt and very professional,able to answer all my questions and make some good recommendations to solve my problem (s) Could not ask for better service,Thank you!"
Eric R on April 2021
Merrill Mechanical, Inc. is mechanical company specializing in plumbing, heating and HVAC installation. We primarily perform new-construction and renovation services in the small-medium commercial space as well as larger, high end, homes. Our talented team works hard everyday to provide the best services for our clients. We customize our offerings based on specific needs, so get in touch today to receive an initial quote. Our rates are $85/hour with a minimum of 2 hours, plus one-way travel time.
"Very prompt and very professional,able to answer all my questions and make some good recommendations to solve my problem (s) Could not ask for better service,Thank you!"
Eric R on April 2021
Spinlisting LLC
Spinlisting LLC
We are a Home Service Company if you need Handyman service, Home Improvement, Painting, painter, Drywall, Flooring, plumbing, Electrical, Garage Repair. Roofing, House Cleaning. Tree Removal, Landscaping, AC Repair, Heating Service, we can help you with all Your Home Improvement needs and more Check out our website for all your Home Service Needs
We are a Home Service Company if you need Handyman service, Home Improvement, Painting, painter, Drywall, Flooring, plumbing, Electrical, Garage Repair. Roofing, House Cleaning. Tree Removal, Landscaping, AC Repair, Heating Service, we can help you with all Your Home Improvement needs and more Check out our website for all your Home Service Needs
Neli Virtual Appliance Repair
Neli Virtual Appliance Repair
NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls
"Great! Punctual easy to work with cleaned up area when done"
Kay J on September 2025
NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls
"Great! Punctual easy to work with cleaned up area when done"
Kay J on September 2025
Bishop's plowing and digging
Bishop's plowing and digging
Call or email for commercial or residential excavating &snow plowing or lawnmowing services
Call or email for commercial or residential excavating &snow plowing or lawnmowing services
FAQs for storm drain installation projects in Chester, VT
The cost to install a drain pipe is $600 on average, but the total can range between $150 and $2,000. Some cost factors that influence your project price include the type of drain, the area’s accessibility, the proximity of existing drain lines, and whether you’re installing a new drain or replacing an old one. Replacing the p-trap or s-trap under a single fixture will usually cost around $150, while replacing a main drain pipe can cost well over $2,000.
Yes, most states require plumbers to be licensed, and for good reason. Hiring an unlicensed plumber could lead to poor quality work, costly future expenses, and potential code violations.
As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification which include:
The owner, principal, or relevant manager passed a criminal background check
Required to have applicable state and local licenses
Maintain an average star rating of 3.0 or better on our network, if they have at least one review
Paying to advertise their services
Meeting any other eligibility criteria required by Angi
Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.
We highly recommend leaving the work of replacing drain pipes to a professional plumber. Drain pipes are a key part of your plumbing system, and making mistakes during the installation or even using the wrong size pipes for your specific fixture can lead to an elevated risk of leaks and clogs. Additionally, drain pipes prevent harmful sewer gas from entering your home, so hiring a professional plumber is essential to keeping the risk of leaks and clogs low and avoid reducing your indoor air quality.
The average cost to unclog a drain is around $200, with prices ranging between $110 and $800, depending on the type of drain and the extent of the clog. Hiring a professional to snake the toilet or sink will usually cost between $110 and $275, a bathtub or shower typically costs around $225, and a main line clog can cost between $100 and $800 based on the severity of the clog and how far beyond the access point the clog sits. Since the labor involved varies, most plumbers will charge an hourly rate for drain cleaning.
The average cost to hire a plumber is around $100 an hour but can vary between $45 and $200 an hour depending on the plumber’s experience and the repair that you need. It’s also important to note that these prices can go up on holidays, and emergency plumber rates average $150 per hour, in addition to a flat-rate trip fee of $100 to $350.
The Chester, VT homeowners’ guide to storm drain installation services
From average costs to expert advice, get all the answers you need to get your job done.
Drain pipe replacement costs depend on a variety of factors. Use this guide to learn how much drain pipe replacements cost based on the pipe’s material, location, and more.
When your shower or sink starts draining slowly or not at all, it’s time to act. Get tips for how to unclog a drain, and learn about drain cleaning service pricing.
This guide to toilet installation cost covers what you can expect to pay when adding a new toilet to an existing or new bathroom.
How do I drain the water lines in my house? This guide will walk you through it in five simple steps, along with tips to prevent damage to your plumbing.
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Discover basement drain installation cost, key price factors, and ways to save. Get expert tips to plan your basement drain project with confidence.
Not sure what PVC pipe size is right for your plumbing project? Learn about common sizes and how to choose the right one for the job and code requirements.
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