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Formal Complaint Against: Beacon Services and Appliance Heat & Air To Whom It May Concern, I am submitting this formal complaint regarding Beacon Services and Appliance Heat & Air, whom I hired to install a new air conditioning system, including a condenser and air handler, at my residence. ...

If you're looking for this type of service, don't look any further. IMO this company is the best in New England. We have used their services for hot water heater and gas dryer installs, and now ductwork cleaning. Ben and Dominic did a great job and were very conscientious of our home while...

Professional and easy to work with - a great combination. Jeff was able to troubleshoot complex issues with my oil-forced-hot-water heating system and restore heating operation in a single visit. Jeff was great to collaborate with prior to his onsite service call and he reviewed pictures that...

Perfectly; in time & budget. Took care getting old heaters out and new in the attic. Cleaned up and left it better than he found it. Paid more than others but it was worth it for the piece of mind it was going to be done right.

I am a first time customer of Boston Standard... I had one immediate issue to fix (no heat in one zone) and had also requested quotes for possible future service and new installations. Jeff was very prompt, polite and professional. He was very quick to determine the problem and fix it. He...

Showed up on time -- plumber and helper. Stuck with the job until it was complete ( replace all old galvanized pipes). Used them again when the hot water heater gave out several months later. (I was not present for that job). They did not bring the equipment to remove the old heater to the...

Rodenhiser sent two technicians to fix our Rinnai tankless hot water heater, which had stopped producing any hot water. They arrived on time and identified the problem. Unfortunately, the part they needed wasn't in stock. They had the part delivered overnight, however, and called to see if they...

Made appointment for gift certificate oil change. All was friendly til I showed gift card. Go out into rain for registration so we can log you in to our system. Told them reg was on passenger seat and could they log me when they bring in the car. No, we can't. Went out into rain. Please...