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"We have had an intermittant water problem in our basement primarily when it rains heavily in the Winter.
I was very happy with the quick response from Mike Sears when we initially called to ask about repairing a water leak problem in our basement.  Mike explained how his proposed solution would work to alleviate the water problem. 
Mike left us with a detailed estimate and informational materials about the proposed repair.  He also explained what wasn't included in the job such as tearing out the current sheetrock, insulation and framing from the wall.  I did  this part of the work and the reconstruction after the drain had been installed.
We spoke to Mike a few days later, agreed to the price and set a date for the repair.
On the scheduled date, two of Mikes employees arrived on time and began to prep for the repair.  They did a good job of hanging plastic sheeting around their work area so that the dirt and dust would not get into the rest of the basement.
We had discovered a crack in the basement wall which wasn't visible when the original estimate was given.  Scott Lee gave  us a written estimate to repair it with carbon-fiber cloth and sealant.  While this was an unexpected expense, there was no reason to put in a drain and leave a crack in the wall.
Taking out a basement floor with a jackhammer and installing a drain is a hard, dirty job.  Scott and his co-worker completed this job in about 6 1/2 hours including the additional work for the wall crack.
They did a good job of cleaning up the old concrete and all working materials 
Scott explained how the pump would work when the water table under the house rose.  
My only issue with quality was the uneven concrete finish work on the basement floor above the drain.  Because this was leveled by hand, there is a somewhat noticeable depression in this area of the floor.
Overall, I am happy with the work and looking forward to a dry basement when the rains come this spring.


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"Still waiting for parts after 7 days. TOMORROW IS A WEEK.. We have no water heater. My wife recently had surgery and needs higene.can we replace the water heater???? PLEASE"

"Came, later than originally agreed, installed the system, which appears to work, and left without taking the water sample. Haven’t heard from him since."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"Great wet for my wet bar and spare bathroom"

"The job i had performed was not listed Their quick response was important and vital due to having contacted 5 slumbering companies and having noone come out. Matt did a great job on my water line and toilet fix!"

70 years of experience in the industry, we offer a number of services from well drilling, Geothermal, to pressure tank installation, and water treatment. New construction or existing homes Wragg Brothers does it all.