Comfortable Air Services LLC

It went fine. Did the job and now our gas fireplace stays on.

Walter was very knowledgeable and friendly, getting right to the crux of the issue with the fireplace. The scheduling was very precise, so we weren't sitting at home waiting through a 4-hour window. We will use Comfortable Air Services in the future.

I am a first time customer. Within a very short time after arriving their technician, Walter, had diagnosed the problem with our heating system and skillfully completed the repair, at a very reasonable cost. I was so impressed with his professionalism that I asked to set up a service contract. Comfortable Air Services will be our family's choice for help with heating and a/c in the future.

It was great! They arrived on time for my appointment. They quickly determined that the unit needed a new capacitor. My AC was up and running in about 30 minutes. Fast service, and the price was very reasonable. I would definitely call them again.

Excellent! Walter (in-housesales rep) was very professional and informative. He did not try to up-sell or pressure me in any way. I told him what I needed and he provided me multiple options. I changed my requirements and asked for additional quotes which he provided in a timely manner. He served as an excellent ambassador for Comfort. Rick (Master Technician) and his assistant (forget his name) were prompt and professional. The install went perfectly and the AC system (Trans brand) is working as advertised. Overall I am extremely please with the sales and installation processes. I will need more time to assess system performance. I highly recommend Comfort as an extremely viable option when shopping for a system replacement service provider. Again, kudos to Walter and Rick (and Rick’s assistant).

Technician was professional and courteous but scheduler seems to have a different standard or additional pricing much higher in order to get them to your home for the service you bought for Angie's List customers.

We signed up for the whole house humidifier deal for $495 which included an AprilAire 600M. They called promptly to set up an appointment and indicated that the installation would take approximately 3 hours. On the day of the appointment two technicians arrived to perform the work. The technicians were courteous and professional. The installation did indeed take approximately 3 hours including the installation of a new, fancy thermostat that I had purchased separately and asked them to install for me which they did at a reasonable add-on price. The end result looks very professional and overall functions as expected. Thank you!

The a/c unit was having a condensation leak after several months and hugo came out several times to remedy the problem. The blower unit was too big and was causing the leak. Hugo replaced it for free and stood by his warranty. He did a great job and I highly recommend him.

I really like this company. From the front office, to the estimator/owner, to the day of install techs everyone was great. Hugo really took his time in assessing our system needs. He than offered four options and was available to answer questions. about them. Amy in the front office is a pleasure to work with, very friendly, professional and gives great customer service. Day of, the techs arrived right on time, took care to lay down floor protectors, and got straight to work. Everything was done exactly as relayed. We are now enjoying our new air conditioning system. I was very impressed with the people, price, and professionalism. Thank you!

Replaced my furnace and AC - thoroughly professional. Matched all the other reviews. Really good guy!

Water leaked from the system. We had to cleanup water every couple of days.

Great communication and great install job

Hugo came to the house on Monday, June 8, and we scheduled the system replacement for the next day. The installation went well but did take the full day. I'm very pleased with the results.

Appointment was very fast, they were helpful and responsive. I'll call them next time.

bought deal on Monday and have not heard from them ... was supposed to hear back within 2 days.

It is still working good. They gave a good price and did a good job.

I was ultimately disappointed because I expected that any inspection of the heating system would include taking out the blower and cleaning it. That was the part that I needed the most and it was not included. Other than that, there was a check of how hot the furnace was running and a surface brushing of elements around the blower.

They were on time and really professional. I would definitely bring them out again to do work. I really appreciated that they were able to give us a morning appointment on MLK day, as both my wife and I work and it can be hard to get someone to come when we're both off. Everything went really well and didn't take very long. Because we didn't have a working drain near the furnace, they had to run a line to a sink in a nearby room for the condensation pump, which cost an extra $135, but it was very well done and did not need to rip up walls or leave pipes everywhere. Nice to have more humidity in the house - much more comfortable now.

They did the work outlined in the Deal, but we felt that we were being upsold the whole time.

No issues with the visit and installation. The technician set an appointment time rather than a four hour time window which is preferable for me.

Came in and installed unit. Wore covers on their feet. Very professional yet friendly. They did not try to sell any other services or upgrades.

Before the install Hugo was responsive to my Angie's List messages. He showed up on time, did the work quickly. I asked about replacing the element; Hugo discussed the price (which was very fair) before installing the new element, explained the system, provided the documents, provided his contact information if there is a warranty issue with the work. Before leaving I mentioned I had a new thermostat to install, he looked at the wiring on new unit to ensure it would work with my system.

I had found a different deal that I preferred which I replaced this one with.

Hugo arrived 45 min. after we called him and fixed the problem. He was pleasant and professional. His diagnostic charge was the lowest of the 3 companies that we called. I would highly recommend him.

I appreciated the honesty. I will call them back again when the time comes to replace the system and any other bumps in the road along the way with my HVAC.