Founded 2010 • With Angi since February 2012
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
No
Warranties
Yes
Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 51 reviews
Leshia L.
11/24/2020
Agnes P.
12/23/2019
Walter was very knowledgeable and friendly, getting right to the crux of the issue with the fireplace. The scheduling was very precise, so we weren't sitting at home waiting through a 4-hour window. We will use Comfortable Air Services in the future.
Description of Work
Gas log fireplace repair
Category
gas logs
Michael Y.
11/10/2018
I am a first time customer. Within a very short time after arriving their technician, Walter, had diagnosed the problem with our heating system and skillfully completed the repair, at a very reasonable cost. I was so impressed with his professionalism that I asked to set up a service contract. Comfortable Air Services will be our family's choice for help with heating and a/c in the future.
Description of Work
Heating System Repair
Category
heating & air conditioning/hvac
Cynthia P.
11/10/2018
It was great! They arrived on time for my appointment. They quickly determined that the unit needed a new capacitor. My AC was up and running in about 30 minutes. Fast service, and the price was very reasonable. I would definitely call them again.
Description of Work
My heat pump stopped working so I had no AC.
Category
heating & air conditioning/hvac
Mike M.
06/06/2018
Excellent! Walter (in-housesales rep) was very professional and informative. He did not try to up-sell or pressure me in any way. I told him what I needed and he provided me multiple options. I changed my requirements and asked for additional quotes which he provided in a timely manner. He served as an excellent ambassador for Comfort. Rick (Master Technician) and his assistant (forget his name) were prompt and professional. The install went perfectly and the AC system (Trans brand) is working as advertised. Overall I am extremely please with the sales and installation processes. I will need more time to assess system performance. I highly recommend Comfort as an extremely viable option when shopping for a system replacement service provider. Again, kudos to Walter and Rick (and Rick’s assistant).
Description of Work
Full AC/Furnace installation
Category
heating & air conditioning/hvac
kim M.
05/02/2017
Shervan T.
12/11/2016
We signed up for the whole house humidifier deal for $495 which included an AprilAire 600M. They called promptly to set up an appointment and indicated that the installation would take approximately 3 hours. On the day of the appointment two technicians arrived to perform the work. The technicians were courteous and professional. The installation did indeed take approximately 3 hours including the installation of a new, fancy thermostat that I had purchased separately and asked them to install for me which they did at a reasonable add-on price. The end result looks very professional and overall functions as expected. Thank you!
Description of Work
Whole house humidifier installation & thermostat replacement.
Category
heating & air conditioning/hvac
Kelly J.
06/21/2016
The a/c unit was having a condensation leak after several months and hugo came out several times to remedy the problem. The blower unit was too big and was causing the leak. Hugo replaced it for free and stood by his warranty. He did a great job and I highly recommend him.
Description of Work
Hugo installed a new furnace and a/c system. The installation went well and hugo stood by his warranty.
Category
heating & air conditioning/hvac
Charlene N.
05/31/2016
I really like this company. From the front office, to the estimator/owner, to the day of install techs everyone was great. Hugo really took his time in assessing our system needs. He than offered four options and was available to answer questions. about them. Amy in the front office is a pleasure to work with, very friendly, professional and gives great customer service. Day of, the techs arrived right on time, took care to lay down floor protectors, and got straight to work. Everything was done exactly as relayed. We are now enjoying our new air conditioning system. I was very impressed with the people, price, and professionalism. Thank you!
Description of Work
Installed a new air conditioning system.
Category
heating & air conditioning/hvac
Igor M.
04/24/2016
Jay J.
03/21/2016
Water leaked from the system. We had to cleanup water every couple of days.
Description of Work
Installation of humidifier system.
Category
heating & air conditioning/hvac
Service Provider Response
We believe this review is not fair, 1) We didn't receive any complaint by phone or email from the customer until this review. 2) To avoid water leaks, the manufacturer recommends to change the water panel once a year. 3) The customer didn't give us any chance to correct the issue (the job is covered with 1 year labor and 5 years parts warranty)trevor H.
02/28/2016
John B.
06/17/2015
Sue M.
06/17/2015
ERIC W.
05/22/2015
bought deal on Monday and have not heard from them ... was supposed to hear back within 2 days.
Description of Work
diagnostic on HVAC system
Category
heating & air conditioning/hvac
Service Provider Response
Angie's List failed to send the purchase notification to the our regular email address, when we came to find out this purchase it was to late. Our apologies Mr. [Removed Member Name] for the inconvenience.Nina L.
04/01/2015
Sylvia A.
03/30/2015
I was ultimately disappointed because I expected that any inspection of the heating system would include taking out the blower and cleaning it. That was the part that I needed the most and it was not included. Other than that, there was a check of how hot the furnace was running and a surface brushing of elements around the blower.
Description of Work
The only in depth check was to see of the furnace was running at the right temperature. There was a surface cleaning off of some things but I would have expected any heating inspection to include taking the blower out and cleaning it.
Category
heating & air conditioning/hvac
Thomas L.
02/21/2015
They were on time and really professional. I would definitely bring them out again to do work. I really appreciated that they were able to give us a morning appointment on MLK day, as both my wife and I work and it can be hard to get someone to come when we're both off. Everything went really well and didn't take very long. Because we didn't have a working drain near the furnace, they had to run a line to a sink in a nearby room for the condensation pump, which cost an extra $135, but it was very well done and did not need to rip up walls or leave pipes everywhere. Nice to have more humidity in the house - much more comfortable now.
Description of Work
Installation of Aprilaire 600M whole-home humidifier. Also required refitting condensation pump and running pipes to drain inside home.
Category
heating & air conditioning/hvac
Elbert J.
01/26/2015
John W.
01/19/2015
Kristy C.
12/30/2014
Joshua T.
12/29/2014
Before the install Hugo was responsive to my Angie's List messages. He showed up on time, did the work quickly. I asked about replacing the element; Hugo discussed the price (which was very fair) before installing the new element, explained the system, provided the documents, provided his contact information if there is a warranty issue with the work. Before leaving I mentioned I had a new thermostat to install, he looked at the wiring on new unit to ensure it would work with my system.
Description of Work
Installed a whole house humidifier, and Hugo replaced the starter element (HSI) that when out the day before.
Category
heating & air conditioning/hvac
Parag P.
11/12/2014
Rebecca J.
09/04/2014
Hugo arrived 45 min. after we called him and fixed the problem. He was pleasant and professional. His diagnostic charge was the lowest of the 3 companies that we called. I would highly recommend him.
Description of Work
Fixed fuse box leading to air conditioner unit
Category
heating & air conditioning/hvac
Robert A S.
06/18/2014
I appreciated the honesty. I will call them back again when the time comes to replace the system and any other bumps in the road along the way with my HVAC.
Description of Work
Instead of selling me a $15,000 a/c system, a thorough system check confirmed all was good for at least a few more years. They provided options to help my situation. Adding an extra return in my basement was the least costly option but could have provided the desire results - and it did!
Category
heating & air conditioning/hvac
Phone
Address
3055 PS Business Center Drive
Woodbridge, VA 22192
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