
Serving Wise, VA and surrounding areas
Free estimates
Emergency services offered
Warranties offered
"I thought the estimate provided was unreasonably high based on my understanding of services to be performed and time involved. The inspector seemed put off when I questioned the reasonableness of the estimate, and was unable to provide any real justification regarding parts of the estimate or why they were so costly. Inspector was also unable to provide any explanation as to why the type of mold found in the crawl space should be considered dangerous enough that the proposed steps should be considered. For example, since I'm no expert on mold, nor would I claim to be, for all I know, 80% of homes in Eastern TN may have some mold in their crawl space. I have no idea. Maybe the type of mold found is extremely dangerous. Again, I have no idea. However, pointing at some areas of white powdery substance on wood beams in the crawl space saying "there's mold" and "there's mold" doesn't really give me enough justification as to why $10,500 should be spent to remove it and ensure it doesn't come back for 700 years. I asked the inspector several times how this type of mold differed other types of mold and especially from the more notorious and highly dangerous "black mold", to which he was unable to provide any explanation at all. From reading all of the reviews for Master Dry, I am confident that they do very good work. However, I was disappointed with the estimate, the lack of support for the estimate, and responses to different questions that I had, which largely remained unanswered. I also asked for the inspector to email me the quote so that I could do some research into mold on my own and continue to consider some of the less costly parts of the work that was proposed; however, a week has passed and there is no sign of the email with the quote. Overall, a disappointment.
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