Best mold testing and remediation specialists near Birchleaf, VA

"I dislike providing reviews unless my experience was stellar, but that undermines a major benefit of Angie's List. After I purchased the visit to diagnose the problem, the company did not contact me to to schedule an appointment nor did they respond to my first contact with them. After a week passed, I contacted them again and successfully scheduled a time. The company representative had ideas about the cause of the mold, but he was most interested in selling us a commercial dehumidifier for our craw space at a cost of $1,700. I repeatedly questioned him about the link between our mold in the garage and the crawlspace, but he was never able to explain how the dehumidifier was necessary. Indeed, he had missed seeing the grates in the crawlspace that vent outside the house. We would have been trying to dehumidify west Knoxville. When I showed him the vents, he still wanted to sell that dehumidifier. I wanted him to cut into the dry wall in order to verify that there was no mold problem inside the wall. He would not do that. Master Dry does not repair dry wall. I had a handyman replace the dry wall and verified that the mold problem was not more extensive."

"During the initial contact, I was impressed with the explanation of the testing process provided by the individual who answered my call. I was equally impressed by Mr. Robinson's step-by-step explanation while he set up the equipment to perform the test. He explained his licensing and the accuracy of the test that he was conducting. He was professional, efficient and possesses a great deal of expertise in his chosen field. He informed me when to expect the results of the testing and followed up with a phone call explaining the report in minute detail. Looking forward to working with Mr. Robinson for the next step in this process. Thanks again. -- Roger K"

At Black Mtn. Restoration LLC, we help people get their property and life back to normal when they're dealing with water or mold damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, and offer upfront communication, and valuable services to our customers. Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. With one phone call, your life can get back to normal. \nMold can be costly, difficult to remove, and dangerous for your health. Improperly handled water damage can lead to mold. If the mold is left unchecked, it could further result in reduced indoor air quality and an unsafe environment. If your home or commercial building has a mold problem, don't hesitate to enlist Black Mtn. Restoration LLC certified water & mold remediation specialists. \n

"It turned out well. I used it shortly after I purchased the deal. There were additional charges beyond the big deal amount as I had them repair something that they found while doing it. They did everything as advertised and then in addition to that, they also fixed some molding around the chimney that had become cracked and weathered. I had not used them before. There have been no issues since the service was provided."

"Very well. Workers arrived promptly and worked steadily. They inspected for mold in my basement, removed duct cover where mold was found, built a new cover, applied mold preventive to the whole basement, and did an awesome clean-up, including vacuuming the whole basement. I was pleased that the job was done well and finished in a day. One worker returned two days later to sand the drywall, which had needed time to dry completely. I appreciate how they explained everything they were doing."

"On time and did an excellent job. They had a good personality. And like said, the finished result is excellent."

"Very Professional Job, crew is prep all the areas for clean and encapsulate mold at my basement, repair drywall and paint using very good products, I recommended, the owners is  certified for work  hazmat materials.
Very thrust people, family company.
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"They were on time and did a pretty good job. They also didn't waste a lot of time during preparation. The other end of that result is a couple paint spots reman on the floor. Everything else was very high quality."

"Other than that, I was happy with them. American Home Shield recommended Destiny Air of Alvin, TX. I was happy with them until now. In July, the 10 month old air conditioner, dehumidifier did not work. Someone came out on July 6th and supposedly fixed it. I was gone until coming home the end of July and the humidity upstairs was the same. Someone came out on August 8th and repaired it as of today, it is drier upstairs. In the meanwhile, black mold came through the air ducts. Someone is supposed to come out on August 29th in the morning to take care of this. Today is the 25th, I have been calling them up to seven times a day with no response. The downstairs AC is 3 years old. Coming home on the 19th after a lovely trip- that AC did not work. It took 6 days for a service man to come out. He was 2 hours late, discovered something had to be replaced and it had to be ordered. It should take 2-3 days. Today, is 6 days later and nobody has called me back. I'm sitting here in the heat, can't really live upstairs because of the black mold. I'm at a loss for what to do."

"Hired vendor to perform the coupon deal.  Found mold in the unit; they tested and cleaned the unit, and duct work.  They were courteous, well informed.
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