I understand that the company and its employees must be compensated for diagnostic time. But $150 for a 30 minute visit for time and labor only is outrageous. I left a message with customer service to discuss the charges. My call was returned by an associate. Despite the fact that I described my issues to him in a calm and polite manner, the associate responded to me confrontationally and aggressively. Their business model is predatory and I will not do business with My Plumber again nor would I recommend their services to anyone I know. "},"url":"https://www.angi.com/companylist/us/va/manassas/my-plumber-heating-cooling-and-electrical-reviews-482393.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"703Plumbers","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Julie C."},"reviewBody":"The home warranty company The hot water tank is in my garage/laundry room. If we ran dishwasher or washing machine, we would run out of hot water in the shower. He was supposed to come at 10 am. At 10:45 am, I called him back to see where he was. He said he was stuck in traffic. I asked why he didn't call and notify me, he said he didn't like talking on the phone while driving. He said he would be there shortly. He showed up at 12pm. He pulled up in an unmarked van, and got out of the passenger side. I confronted him on why he lied about talking on phone while driving, if he had another driver. I allowed him to view my hot water heater. He wanted to take a credit card payment through his phone. I told him I would pay him cash. He couldn't tell me if it was fixable or when it would be fixed. He gave me no more information than I already knew. The home warranty company told me they would not cover the damage because it was leaking because of erosion. The plumber came out to take pictures to prove that erosion had taken place on the hot water tank. I told him to get off my property. I did not want him doing any work. When I told him to get off my property he reported me to the home warranty company stating he felt threatened and wants to press charges against me."},"url":"https://www.angi.com/companylist/us/va/arlington/703plumbers-reviews-8174433.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"F J Hooks Plumbing Inc","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"David B."},"reviewBody":"After my hot water heater burst and dumped over 40 gallons on my floor and the neighbor's condo below, I contacted several Angie's List plumbers in the area. I was surprised that most plumbers would only replace a hot water heater if one was purchased from them. The reason given was that they could not guarantee the hot water heater unless it was purchased through them. When I asked what was the brand name they sold, several of them replied with the exact same brand/model number that I bought through my connections - but they still would not install that same heater. (And surprise surprise, their prices ranged from $230 to $415 more than I paid for the same heater. After talking to four A-rated plumbers in the area, I found F J Hooks who had no problem installing my heater, at a price that was $50 less than their nearest competitor, even those offering an Angie's List discount. They even offered to go to my supplier and pick up the heater for me, but I had already arranged delivery. An appointment was made for two days later. Unfortunately I was unable to keep the appointment and they graciously rescheduled for a few days later - to show up between 10 and 12. At 9:20 on the morning of my appointment, I received a call saying they were on the way. Jesus and his assistant arrived, removed the old heater, installed the new one, and were finished around 11:00. I was told I would receive the bill in the mail. I left on a business trip and returned 17 days later. The bill I received was for $525 - $75 more than I was quoted. And it was due on the day I opened the mail after returning home. I called the office, left a voice mail - and within 10 minutes I received a call back. I was actually in their driveway to drop the check off when the call came in. I went into the office, showed the invoice - and without any dickering, the invoice was reduced to $450 paid in full. Apparently the additional charge came from upgrading from a 42 gallon to a 50 gallon heater. Would I use them again? I'm already looking at projects for them to complete - converting a wood burning fireplace to gas, rerouting a water line for a refrigerator ice maker, installing a new dishwasher and gas stove, etc ?. as $$ become available. They've become my go-to plumbers. Friendly and professional all-the-way. "},"url":"https://www.angi.com/companylist/us/va/fairfax/f-j-hooks-plumbing-inc-reviews-2811289.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"RAPIDAN PLUMBING INC","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Christy K."},"reviewBody":"I have used Rapidan Plumbing before for a water heater repair (about 8 years ago), so called them again when I needed my water heater replaced. There was no one answering the phone in the office until more than 15 minutes after they opened (it was still forwarding to the answering service) so that's the reason for the B rating I gave in Responsiveness. They charged me $1944.00 for a new 50 gallon propane water heater (includes all charges and installation). Today, my mom checked prices out of curiosity, and found a similar one at Sears - she priced it with installation and old water heater haul-away (to make sure it was an even comparison) to see how much they charge. The online estimate was $1075.00. I can understand there being a price difference for using a private company rather than going through something large like Sears, but almost double the price??? When I called the office to ask about the charges they told me that propane water heaters cost more (the estimate from Sears was for a similar propane water heater). I asked how much they charge an hour for labor. The woman on the phone said that they don't itemize - the charge included everything and isn't broken down. I am so disappointed because I really thought the company would do right by me because this is still a small (but growing) town, and I trusted that they were at least competitive in price. I wish I'd checked Sears and Home Depot before I bought the water heater from Rapidan Plumbing. I am willing to pay a hundred dollars or even two hundred dollars more to use a private company for such a large purchse, but almost double the price is really disappointing. I feel very cheated and feel like I was taken advantage of, and wish that I'd checked around instead of trusting them. The serviceman was great, which makes it even more sad that I plan to never call them again because of how much they took advantage of my trust and my pocketbook. Note: I listed N/A for quality because it was only installed a few days ago. I have had no issues yet, but 2 days isn't a very long time to know the 'quality' of the water heater and service yet.
4/13/2013: Even after bringing the significant price difference to their attention no price adjustment was offered (we found many other prices that were significantly less expensive)... I did not want them to come down to the less expensive prices we found, but thought they might at least come down a few hundred dollars. They did not. I hope that they reconsider their prices at least for the benefit of future customers, and offer them a more 'fair' price considering the local price for the work done."},"url":"https://www.angi.com/companylist/us/va/fredericksburg/rapidan-plumbing-inc-reviews-2001751.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Farrell Plumbing and Heating Inc","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Lauren H."},"reviewBody":"Replaced our water heater. His quote was substantially lower than others. He was prompt, professional, and caring. He was very knowledgeable about the water heater. My husband did a lot of research on water heaters and was amazed that some plumbers he called didn't seem to know much about the models they provided. Farrell Plumbing was knowledgeable and actually provided a better model for the price than my husband was asking for. We have other plumbing work needed in our home (hooking up the plumbing for the basement), and we will definitely be looking at Farrell Plumbing for that. Highly recommend."},"url":"https://www.angi.com/companylist/us/va/fredericksburg/farrell-plumbing-and-heating-inc-reviews-6283876.htm"},"position":9},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Southern Spotsylvania Plumbing","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Chad H."},"reviewBody":"I have used Southern Spotsy plumbing since we moved into our house 3 years ago. They sometimes struggle to call you back for inquiries (they are prompt for specific jobs), but their work is top-notch. Very high quality and honest. When Jake fixed our water heater, he saw that a $0.50 part was all that was needed and told us so (and didn't charge for anything but the site visit). I know nothing about water heaters, so he could have charged anything and lied but he didn't. When they installed the water powered sump pump, they admitted they had never done it before, but they tested it thoroughly and it has worked great for over 3 years.
You can probably find cheaper, but I doubt you'll find better."},"url":"https://www.angi.com/companylist/us/va/spotsylvania/southern-spotsylvania-plumbing-reviews-6324392.htm"},"position":10}]}
Plumbing And Heating Service reviews from real Angi homeowners in White Stone, VA
Last update on October 15, 2025
Brian F.
5.0
04/2021
This company was excellent and on time. The work was completed correctly and done right the first time they were so clean I could not tell they were here. My wife is very big on Cleanliness so I will use them for all my plumbing needs
I have four properties and have had American Residential Warranty for years for peace of mind. However, this past year, there were three times I really needed them and things went south quickly. Most recently, my water heater broke and needed to be replaced. ARW advertises that if they can't...
Tech inspected and tested water heater. After the inspection I was told that the cause of the issue was electrical and because of this they would not to pursue a repair. That is understandable and I have no issue with that. Visit took 30 minutes. I was charged $150 for a 30 minute visit. ...
Julie C.
1.0
09/2014
The home warranty company The hot water tank is in my garage/laundry room. If we ran dishwasher or washing machine, we would run out of hot water in the shower. He was supposed to come at 10 am. At 10:45 am, I called him back to see where he was. He said he was stuck in traffic. I asked why...
David B.
5.0
08/2014
After my hot water heater burst and dumped over 40 gallons on my floor and the neighbor's condo below, I contacted several Angie's List plumbers in the area. I was surprised that most plumbers would only replace a hot water heater if one was purchased from them. The reason given was that...
Christy K.
1.0
03/2013
I have used Rapidan Plumbing before for a water heater repair (about 8 years ago), so called them again when I needed my water heater replaced. There was no one answering the phone in the office until more than 15 minutes after they opened (it was still forwarding to the answering service)...
Lauren H.
5.0
06/2012
Replaced our water heater. His quote was substantially lower than others. He was prompt, professional, and caring. He was very knowledgeable about the water heater. My husband did a lot of research on water heaters and was amazed that some plumbers he called didn't seem to know much about...
Chad H.
4.0
08/2011
I have used Southern Spotsy plumbing since we moved into our house 3 years ago. They sometimes struggle to call you back for inquiries (they are prompt for specific jobs), but their work is top-notch. Very high quality and honest. When Jake fixed our water heater, he saw that a $0.50 part was...
15% Senior Discount! 15% Military and Veterans discount! $50 AC Tune Up! HPC Services is a proud Service Disabled Veteran Owned Small Business brining a fresh take on HVAC and plumbing to Maryland and Virginia. Our technicians are trained to service, repair, and maintain your systems. $99 Service fee WAIVED if hired! Financing available! ** Discounts cannot be applied to Service fee.
15% Senior Discount! 15% Military and Veterans discount! $50 AC Tune Up! HPC Services is a proud Service Disabled Veteran Owned Small Business brining a fresh take on HVAC and plumbing to Maryland and Virginia. Our technicians are trained to service, repair, and maintain your systems. $99 Service fee WAIVED if hired! Financing available! ** Discounts cannot be applied to Service fee.
We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.
We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.
West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in window, entry door, shower and bath replacements, including walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.
"Nathan, John, and austin came and installed our front entry door, they were very professional, quick and witty. They did a great job!"
Wendy T on September 2024
West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in window, entry door, shower and bath replacements, including walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. Our team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.
"Nathan, John, and austin came and installed our front entry door, they were very professional, quick and witty. They did a great job!"
The Drying Company is a Home Performance Contractor that was founded in 2002. Over the last 15 years, we have serviced over 20,000 homes, hospitals, schools, and businesses from Hampton Roads to Richmond and in between. Our specialties include: Crawl Space Repair, Foundation Repair, Attic and Crawl Space Insulation, Radon Testing and Mitigation, Mold Remediation, Air Sealing, Duct Sealing, Spray Foam, Cellulose Insulation, & Whole House Insulation
"Great job professional and good price "
Alek P on September 2025
The Drying Company is a Home Performance Contractor that was founded in 2002. Over the last 15 years, we have serviced over 20,000 homes, hospitals, schools, and businesses from Hampton Roads to Richmond and in between. Our specialties include: Crawl Space Repair, Foundation Repair, Attic and Crawl Space Insulation, Radon Testing and Mitigation, Mold Remediation, Air Sealing, Duct Sealing, Spray Foam, Cellulose Insulation, & Whole House Insulation
Wilmer is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.
"Job went as expected from beginning to end. We are very happy!"
Angela B on July 2025
Wilmer is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.
"Job went as expected from beginning to end. We are very happy!"
we are a family owned and operated business. We specialize in minor electrical and plumbing repair, installation and troubleshooting. we also provide pressure washing and other exterior services. We have over 15 years in the industrial maintenance and operations field.
we are a family owned and operated business. We specialize in minor electrical and plumbing repair, installation and troubleshooting. we also provide pressure washing and other exterior services. We have over 15 years in the industrial maintenance and operations field.
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"Chris showed up the same day I called and repaired my HVAC system for nearly half the price another company was going to charge me! Highly recommend!! "
Tina & on September 2025
We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.
"Chris showed up the same day I called and repaired my HVAC system for nearly half the price another company was going to charge me! Highly recommend!! "
We specialize in residential plumbing repairs. We offer faucet repair and replacement, water heater repairs and replacement, well systems repairs and replacement of pumps and tanks, water line replacements, sewer line replacements, bathroom remodels and much more
We specialize in residential plumbing repairs. We offer faucet repair and replacement, water heater repairs and replacement, well systems repairs and replacement of pumps and tanks, water line replacements, sewer line replacements, bathroom remodels and much more
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Plumbing Heating Companies questions, answered by experts
An outdoor water valve typically has a round or oval handle that you can turn to control the water flow. It may be located in a protective box or pit near the property line, where the main water line connects to your house.
Generally, toilet leaking is not an emergency unless the leakage is severe. However, any leakage at the bottom should be addressed as soon as possible because it could lead to water damage to the floors, under the tiles, or into the walls. Leaks at the bottom can also lead to mold growth if unaddressed.
Yes, the thawing process is often the reason frozen pipes burst in the first place. Though it may seem like the freezing itself causes a pipe to burst, it's actually the pressure that builds inside the pipes in your home that really contributes to the pipe bursting. As the ice melts, more pressure builds in the pipes. That pressure increases further if some of the water thaws only to refreeze.
Homeowners insurance may cover shower pan leaks, but it depends on the type of coverage you’re looking for. Typically, home insurance policies cover sudden or accidental water damage, for example, if it comes from a busted pipe or malfunctioning appliance. Damage to a shower pan is usually gradual. A repair or replacement of your shower pan usually won’t be covered by your policy. If your shower pan leak causes water damage, chances are your standard policy—if it includes water damage—will cover the repair.
Most of the time, you can replace a kitchen sink without replacing the entire counter. However, if you’re replacing a large sink with a smaller sink, you’ll have to fully replace the counter because you’ll have a gap in the sink space area. But if your new sink is bigger than your old sink, your pro can simply cut into your counter to open up space for it.
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The White Stone, VA homeowners’ guide to plumbing and heating services
From average costs to expert advice, get all the answers you need to get your job done.
When your shower or sink starts draining slowly or not at all, it’s time to act. Get tips for how to unclog a drain, and learn about drain cleaning service pricing.
Get expert insights on radiant heating repair cost, including average prices, cost factors, and ways to save. Learn what impacts your radiant heating repair bill.