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"Bottom Line: This is the second time we have used this company, and they again did excellent work for a reasonable price, and more importantly, built a huge amount of trust with the customer. Communication: Scheduling the initial estimate was easy and timely communication continued throughout the process. Scoping Work: This is where Salvation really excels, primarily because of the vast knowledge of Ernesto. The installation of the vessel sink and faucet was pretty straight forward, but the associated plumbing issues were not. I had replaced an old built-in cabinet with an antique standalone. When I removed it, I discovered the original discharge pipe angled into the room just above the floor. Other contractors wanted to cut through the bottom of the antique cabinet likely compromising its stability. Ernesto opened the floor and discovered the original builder could have simply notched the support beam keeping the discharge pipe vertical. In addition, when I removed the toilet to replace the seal, I discovered the flange was cracked at the bolt insert preventing me from getting a good seal when tightening. Other contractors wanted to cut through the basement ceiling and completely replace the entire flange – mind you, the lower flange was in excellent shape. Ernesto instead wanted to add a thin metal flange to fasten to the existing PVC one to provide bolt stability. This in and of itself saved thousands of dollars. Quality of Work: Frankly, 75-80% of contractors fail here for three primary reasons: a horrible handoff of details from the estimator to the onsite project foreman, project foreman and/or workers making assumptions vice asking the customer, and lack of quality detailed work. You do not have that problem with Salvation as it’s a small family business, and Ernesto is involved during every part of the process. His expertise and detailed work are second-to-none. The end product was beautiful. Pricing: Price was the best of three highly ranked Angie’s List companies. Salvation’s expertise, practical scoping, willingness to explain the details of the project, timely communication, and excellent work took the hassle out of this project. Salvation has become our one-stop-shop for all plumbing requirements."

"Cristian took on the complete assembly and installation of a Life Time shed 11'x11' and did a great job, including building the required base from pressure treated lumber and plywood. He came on time and worked through freezing weather without complaint and always with positive attitude. Everything was clean and thorough, very efficient and a pleasure to work with. "

"I’ve been a loyal Snell customer for years, but this recent experience was deeply disappointing. After our AC failed in August, Snell diagnosed a leaking evaporator coil. We chose to replace the system through them, and the salesperson took time to evaluate the setup in advance. However, on installation day, the crew arrived without the correct ductwork and had to make adjustments on the fly. Unfortunately, the adjustments were poorly executed: • The Aprilaire humidifier was mounted on sloped ductwork rather than a level surface, contrary to manufacturer specifications. • The hole for the humidifier was cut inaccurately. • The drain line was left kinked in multiple places. Aprilaire support later confirmed the humidifier was not installed correctly and warned this could lead to water backing up into the system — a concern I had raised with the installers before they left. Despite multiple follow-up attempts, I received no meaningful response. I was told my concerns would be escalated, but no one followed through. This was a major investment, and I now feel I need to bring in another HVAC team to correct issues that should have been resolved from the start. I’ve recommended Snell in the past, but I can’t in good faith do so now after this experience."

"I have been a customer for a very long time and this scheduled maintenance and dryer vent cleaning was done by Cesar. I have to say he is one very thorough technician and I was very pleased with his inspection and vent cleaning. His service was so different than some of the ones I've had before. I even had one inspector tell me he didn't need to check in my attic which houses one of our two units. Let me tell you about Cesar, he even cleaned up behind my dryer for me. This is something that is rare in customer service. I have my HVAC seasonally maintenanced and never had a inspector be as thorough as him. The pictures he took and explained to me and the one problem he found that no other inspector had found in all this time. I tried to spare him from the attic heat for the repair and have him return on another day in the morning but he didn't mind going back in there to fix the problem for us although it was in the dead heat of the day. I just hope the company sees this review and knows what a good technician they have in Cesar."

"Pros: did a kitchen faucet replacement and valve replacement. work was great and well done. Technician very friendly and professional. Cost a little high but not outside range that AI says it would be. Cons: scheduling/dispatch - missed the window on day 1 and didn't say anything. I reached out and found they were behind for the day. Moved to next day. They were right on time at the top of the window"

"The repair work was well done. I had no idea it would take 2 people. The first quote was for a lower price but then they did not have the parts so I said OK to the more expensive option. But then they were not able to do the more expensive option so they went and got the part for the lower price option. But ultimately they charged me for the higher price option. I have called three days in a row and have not been able to resolve the price discrepancy."

"I called home sweet home about a broken furnace. Sammy live close by and came right out on a Sunday morning. He explained what was wrong with the furnace. He didn’t think I needed a new furnace just some parts. He was able to get the furnace started again And will call me about the parts in the morning. Sammy was most helpful and personable. He explained everything. I felt I was in good hands with him."

"It went well and was quick, but expensive"