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"Robert did a great job taking care of some plumbing issues for the sale of our home. He was very polite, experienced and thorough!"

"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.
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"Superior results!  I am very happy with the results, and the entire process.
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"Bobby did a great job. We hired him for French drain in our backyard. It was a good experience working with him."

"Eric and his team did a great job with all of the landscaping projects at my house. Starting with the patio, the job was well explained and well executed. It was a fair price in comparison to the other quotes I had. They designed a landscape plan that all of the neighbors have complemented. They take pride in a job well done and making your house more beautiful."

"They did a great job, I just wish they cleaned up more on the outside of the unit."

"Chad and Brent we very polite, professional and efficient."

"Initially I had problems with a dehumidifier and drain hose were leaking because they were not properly installed. I wrote a one star review based on that. However, since then JES responded to my complaint and Brian came out and did a thorough job of installing a drain system for my dehumidifier, I was also impressed by a follow up phone call about my review and the subsequent work. I have upgraded my review of JES."

"It was delightful working with Mike. He responded to my initial inquiry promptly and came out within days to look at and estimate the job. He offered several solutions to our drainage/erosion problem. He answered our endless questions patiently and professionally. Basically everything he said happened. Which is pretty refreshing. He started the project, arrived when he said he would finished as planned. He and Bruce were quite neat and organized during the process, it was impressive. Mike goes above and beyond in his workmanship he just knows the right thing to do and we really appreciate the extra care he gave to our home. He seeded part of our yard that used to be a gravel driveway and it looks amazing! I highly recommend Mike, wouldn’t consider anyone else."