Get matched with top flooring contractors in Timberville, VA

"Love my floors but the customer service does not exist with this company....I had too make numerous phone calls to this company without a return call or any empathy whatsoever for the issues I experienced....Once they have your $$ which is as soon as the contractor walks in the door before they do anything I had too chase them down too get my job complete."

"I was very impressed with Sentri Homes - their customer service was excellent. They sent a subcontractor to install some vinyl laminate in my bathroom and he ended up getting glue all over the carpet in our bedroom. The sub ended up ghosting both me and Sentri, leaving me stuck with a ruined carpet. Sentri stuck with me for over a month to get the carpet replaced with the identical original and to get the vinyl job 100% completed. The carpet was a Home Depot exclusive and Sentri handled everything with them. I will be using Sentri for a much bigger renovation I have coming up soon, because I know that they will make sure everything gets done right no matter what problems come up. The vinyl looks great too."

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer’s needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.\n

"We had Flood Crew out to help when our hot water heater broke. Bill and his crew were great! From the water remediation to installing a whole new floor in the basement, the crew took care of every step. These are some of the hardest working guys I’ve ever seen! And they don’t play around, they get the job done. I recommend them to anyone needing this type of work done. Thanks a million, Bill & crew! ???"

"Everything seemed fine until the crew arrived. They were late, but the scheduler did call about 45 minutes after the arrival time to let me know. The minute the leader stepped into my house, he began complaining that the job was not as he was told, and then began quizzing me all about the communication I had with the scheduler. I had to tell him the details given to me about the estimate. He then told me that he would have to charge extra to move some of the furniture (not what the scheduler had said). He then demanded that I show him the emails exchanged with the scheduler, as if I had been lying to them. The complaining made me so uncomfortable, that I told him to leave if he didn't feel he could do the job. He said no, that he would do it, but then went outside to call the scheduler himself. We proceeded to move most of the furniture ourselves, just to expedite the process. I then received a call from the scheduler, who hinted that I had mislead her as to how big the rooms were, although I had given her actual square footage specifications. She finally said ok, they would do the job as agreed, but that they had to do some extra space in a hallway, and had to charge an additional fee. At this point, I was stuck, as the crew had already begun working. The bottom line is that the work quality itself was good, but the level of professionalism was poor. Customers should never be pulled into internal disputes, and inadequate job scoping is not the fault of the customer."

"They didn't vacuum when they fixed the carpet."

"Excellent work! Very satisfied with finished product."

"Work was scheduled quickly. 2 rooms stretched and cleaned in 2 hours. Looks great, fair price, highly recommend."

"Job was completed to our satisfaction in a very professional manner"