Get matched with top awning pros in Newport, VA

"Top notch work! These guys really want the customer to be happy with the job. I had 200 Amp Service installed plus a 50 Amp sub-panel on a new garage. Brad Basham came out to do the estimate and he was one step ahead of me the whole way knowing exactly what was needed for a quality job exceeding my expectations. He suggested a surge suppressor on the panel for my needs before I did after describing my requirements and use of the electric service. I wanted a particular sub-panel for a 50A RV hook-up and he understood why and went out of his way to get the proper equipment. The guys showed up and did a better job than I could. They would even ask for my input on multiple ways to run the service and sub-panel to make sure the customer was happy. Unbelievable top notch work from start to finish."

"I used this company to replace my exterior doors, storm doors, gutters, and soffit/window trim. I am so pleased with the quality of work done and the professionalism of the crew. I will definitely use this company again."

"Ordered and paid for custom awning that was to take 5 weeks. Its now been 16 weeks and still waiting. Owner is at best noncommunicable and at worst, rude. I'm now wondering if this is a scam and not a real business."

"I strive to be honest and fair with all my business dealings. I take the time to understand the task at hand and what's involved to accomplish it and during the process I verify that no corners are cut and the job is done correctly, professionally, in a timely manner and typically above the expectations of all involved. This is not the case with Cook Siding and Window specifically Jessie Cook. I discovered after the vinyl siding job on my house was complete that house wrap was left off one side of my house. Not until over 2 months did Jessie finally get his crew out to remove the vinyl siding and install the promised house wrap. No excuse for such lack of professionalism and delay to correct a mistake on their behalf. To top it off he charged me full price!"

"Job evaluated in September, 2020, but work not done until January, 2021, and then only after several phone calls from him telling us why he couldn't come sooner."

"I ordered LED lights for my awning at the time of purchase and paid in advance. The lights were not included at a cost of $1700. They will not return my calls."

"... After studying their High Quality work on a friend's 2nd Story Sunroom and Dining Room... My Bride and I decided that we wanted this little company in Salem to build our Dream Room. Steve ( Southwest Sunroom Sales Manager ) was right on track; He reassured us that the Southwest Team could handle any contingency. And they did with Incredible Results ! Personable and friendly communication, and coordination, removed all the stress that comes with any challenging project - they actually made it fun. These are professional contractors and builders and a service team that deliver to Happy Customers. Some events: Pergula takedown, Deck removed, Fish pond moved and filled in, Electrical power updated to code, and power lead moved to other side of home... Then the really impressive Construction started on our 14x18-foot new "LIVING ROOM" There were No Inspection Issues, WOW. And believe me, the inspectors were here during All stages of the project (s), You get your money's worth plus = Southwest always builds safe, above, and beyond the code. i.e. you can literally drive a tank up on the subfloor and foundation. It Is BUILT ! I retired from the U.S Marines and have spent the last 26 years in Service and Installation work locally, and have been to "some" job sites and teamed up with lots of service people. What has impressed me most about the Southwest folks was how motivated and skilled the two guys that did most of the construction were... Troy and Key really excel in my book, and they obviously love the kind of challenging work they do. Come sun or rain , they were here early and motivated and ready with a plan to get 'er done. Communication and Status updates are very good top-down = Service Manager and VP (Kevin) Kept all of us in the loop informed... Even after the initial startup and walk around... to make sure each Builder, Contractor, and Customer is Happy and on the same sheet of music. Noteworthy: When the guys who are actually building your sunroom care enough to call and remind you "that if anything should go wrong this weekend [ because of an approaching tropical storm ] please just call us, we will be home all weekend." That is when you know Southwest has attracted some really Great Employees ! By the way, the new roof and guttering held back and dispersed an incredible amount of rain. The cleanup was always immaculate every day and at Completion = You almost can't tell they were even here and the Mud had been very high... Well, I lied just a little; There is this incredibly fine building attached to our little home. It is really more of a cathedral than a Sunroom ! This experience, and this addition, has been BY FAR ONE OF THE BEST THINGS WE HAVE EVER DONE. Pat and Theresa L 2018 Salem Virginia [ smile ]"