Martin Services

Job evaluated in September, 2020, but work not done until January, 2021, and then only after several phone calls from him telling us why he couldn't come sooner.

Great! Dan was a pleasure to work with

He talked me out of hiring him because he said that he have enough of those kind of jobs already. and he wanted to know if there was other jobs that he could do besides the one I asked him to do. was not a good person for my request.

Came out twice. I had to continually call him and all he had was excuses on why I couldn't even get a quote.

We moved from Florida, into a renovated house in Roanoke Virginia, after an exhaustive search. The house, although beautifully renovated, left a few areas that really needed attention. Our basement was half-finished, providing us with a family room, including a wet bar. But the other side of the basement, which herein shall be called "the dungeon" was a dark, raw, fully exposed area. There was a washer/dryer hookup, but that was all. My wife hated it. Exposed wood, cement floor... cavernous. We hired Martin Services, here in Roanoke, VA, to do the renovation. Dan Martin gave us a very fair bid on the project, and we accepted. We described what we wanted: - frame out an area approximately 12x12, into a laundry room, with 4 walls, and a door into the remaining storage area. - all of the pipes, dryer exhaust, and heating ducts to be enclosed. - a drop ceiling put in with new LED lighting. - ceramic tile installed. - three cabinets installed, with an L-Shaped counter top. - a sink in the counter-top, with a detachable hand sprayer. All of this, plus the electrical work, plumbing, painting and finishing. Dan and his crew were courteous, always on time (and a lot of this was over the Christmas holidays), and very expert in their work. Dan made sure we were happy with every phase of the project, always communicating with us. Everything was completed to our extreme satisfaction. The room is no longer a dungeon. In fact, my wife looks for laundry to do, just to hang out in the room. I would hire Martin Services for any project, and would recommend them to anyone looking for a competent, fair, professional and very friendly contractor.

Mike called before coming on the day we agreed to. He arrived a short time later and assessed the door. He told me how he could fix it. We agreed to the repairs. One hour later he had completed the job. The door continues to shut with relative ease.

went well working between rain storms. Cares about quality and customer satisfaction. When found problems along the way, fixed them rather than just hiding or ignoring them. Very friendly.

Dan is extremely personable and easy to work with. While it may take time until he is available, it is worth the wait. The job isn't finished until the customer is happy. On a side note, Martin Services was one of two companies through AngiesList that met our criteria. After a very short phone conversation, he's the same Dan Martin who was our neighbor and built our deck 30 years ago! He asked me if it's still standing....it is!

He never showed up.

No response to my request for an estimate

1 DAY AND THE PROJECT WAS COMPLETED, CLEANED UP WITH NO MORE ISSUES.

Incredible experience. This is the best kitchen I've ever owned, and I'm a senior citizen who spent 22 years enduring military moves. Dan Martin and crew tailored this kitchen exactly to what I wanted. In fact, there were more than just one or two suggestions Dan made about the design, for which I am most grateful. Two of these were eliminating non-load bearing walls, which opened a tiny galley kitchen up to include a island/breakfast bar. At my most recent family gathering, it was a breeze to feed 22 people. In the original kitchen, barely two people could fit (see photo with Charlie the Dog). Work was exceptional. Dan and crew were diligent, precise and willing to go the extra mile to make sure everything was done to their high standards. Dan also works with the homeowner to keep costs down, and kept the homeowner informed daily of progress and plans. His was the lowest bid. Since my kitchen completion, I recommended him to others, and they had similar results. Outstanding service, true professional. Several months after the kitchen renovation, I had a smaller project to repair/replace the basement ceiling. Again, the work was done professionally, and I was completely pleased. Great service, great price; experienced and hard-working crew - I didn't even bother to get several bids this time.

Overall the job went well and happy with the end results. Dan (Martin) was generally on time and responsive to my questions. Price for work and materials was fair although it was a bit confusing coordinating his quote with my insurance claim. The only real hiccup with the job involved the carpeting. He quoted as part of the entire job (which we asked him to do for our claim) and the end result was ok but I feel it may have gone more smoothly for us to have that part done independently with another carpet specific professional as it appeared a bit out of his realm. We also asked him to do some other small jobs outside of the main basement job (lighting, ceiling repair, install new sliding door to deck) and those went well. I would recommend Martin Services to others.

I have used him before so I feel like I kinda know him. He is really friendly. They are reasonably priced and do good work.

unknown

Went great! Really appreciate his finding the carpenter ant infestation and preventing further damage. Be aware, he is deservedly popular and it took time to get him hired on for our projects, but once he was working for us it was completed quickly. Worth the wait!

unknown

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Very helpful and professional. Always answers phone or calls back right away.  Dan kept me in the know on the full project and worked with me to complete the project as I wanted it.

The job went well and the result was just what I wanted. The job turned out to be bigger than I had thought when many more deck boards had to be replaced. Dan kept me in the loop during the work and I agreed to the need for the further repairs. The job was done in the winter and snow hampered the operation but the crew saw it through in a timely fashion.

Mr. Martin is a true professional. He was always prompt and courteous, a good communicator and willing to go the extra mile to make the project complete. He went over and above what was expected. He has a good eye for design.

I am planning to have him back to our home to do more work in the future. I could hardly be happier with how the entire experience went.

This project went a bit longer than expected and he was always gracious and accommodating during any unexpected occurrences. By the time he finished, everything was done according to my preferences and expectations.

unknown

I had a list of 3 fixes I wanted done. Two of them were completed without problems: adjusting the front door deadbolt and replacing a fascia board. But the third, fixing a leaky sunroom roof, proved more difficult. They cleaned a gutter adjacent to the roof but were unable to fully examine the roof to find the leaks. So, unfortunately, the fix did not work (as I found out during a recent snowstorm). Dan offered to return and try again but as I had already paid an extra $125 in addition to the Big Deal amount, I declined. Nonetheless, I think they do good work and I would hire them again for certain home improvements.

Dan responded very fast to our inquiry.  I needed the work done right away and he was able to schedule me within days on very short notice even around a very busy schedule.  Dan and his crew had some challenging circumstances matching up drywall to previous sub-par work  that was already there.  They did an excellent job and completed the work very fast.  I am very pleased and will be contacting Dan to help me with other aspects of this project.

Very professional, seemed very competent, just a more expensive option.