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Retractableawnings

4.6(
11
)
Sunroom or Patio Enclosure Building Service, Blinds or Shades - Install or Replace, Blinds or Shades - Repair,

About us

Retractableawnings.com® is considered a RETRACTABLE awning industry expert hired by architects, landscape architects, exterior/interior designers, builders and contractors worldwide on a consulting basis. Retractableawnings.com® is a specialty fabricator, distributor & installer of all types of exterior RETRACTABLE sun, rain, wind, bug & snow protection systems including but not limited to: ≡ Retractable folding lateral arm awnings ≡ Retractable patio and deck pergola cover systems ≡ Retractable vertical drop arm awnings ≡ Retractable screens ≡ Retractable canopy awnings ≡ Retractable telescopic awnings ≡ Retractable side arm awnings ≡ Retractable free standing awnings ≡ Retractable louver roof systems ≡ Retractable shade sail systems ≡ Retractable skylight cover systems ≡ Rotating louver roof systems ≡ Electric & motorized awnings In business for 38 years and a Better Business Bureau member for 32 years without a single active complaint on file and an A+ rating. Retractableawnings.com® also maintains a 12 year A rating on Angi.com (f/k/a Angieslist.com). The above ratings are the highest ratings available on both websites. We ship & install worldwide and have a database of installers worldwide at www.awninginstallers.com (owned by Retractableawnings.com®) Inc.com verified profile at: https://www.inc.com/profile/retractableawnings-com Memberships Include: ● Professional Awnings Manufacturers Association - PAMA member ● American Institute of Architects - AIA Allied member ● American Society of Landscape Architects - ASLA Allied member ● Advanced Textiles Association - ATA member ● Better Business Bureau - BBB member Retractableawnings.com® offers proprietary 3D rendering technology which provides a visual 3D rendering of what our products will look like on a home or commercial building. In addition, we offer our exclusive custom built awning advisor at this link: https://www.retractableawnings.com/choose-your-awning.html

Business highlights

Se habla espanol
Emergency services offered
39 years of experience

Services we offer

and installer of ALL types of outdoor RETRACTABLE sun, bug & snow protection systems. • RetractableAwnings.com ships & installs worldwide and offers a database of installers worldwide at www.awninginstallers.com MEMBERSHIPS: • BBB Better Business Bureau member since 1992 with an A+ rating and zero complaints • Professional Awnings Manufacturers Association - PAMA member • American Institute of Architects - AIA allied member • American Society of Landscape Architects - ASLA allied member • Advanced Textiles Association - ATA member, distributor, rain, wind, • https://www.retractableawnings.com is an assembler

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.611 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
0%
1
9%
Write a review
Showing 1-11 of 11 reviews
Kevin H.
Jan 2025
1.0
$17,000
I ordered LED lights for my awning at the time of purchase and paid in advance. The lights were not included at a cost of $1700. They will not return my calls.
Landon K.
Feb 2020
5.0
Yes, I recommend this pro
$3,500
Being from England I know a high-quality retractable awning when I see one. I moved to Chicago from the UK and decided to install a retractable awning at my house. I looked at many reviews on this website and others and came to the conclusion that a retractable awning from [*** Link removed ***] was the obvious choice. Installed now for 4 1/2 years and have not had a single problem with it and don't expect to. We love it and use it frequently in the spring and summer months. My wife and I have only praise for the gents at Retractableawnings.com and commend them on offering high-quality European products, providing great service and a terrific 25-year non-prorated warranty. Cheerio Landon K.
Response from Retractableawnings
"LK, RetractableAwnings.com thanks you so much for your outstanding review of our Palermo Plus model retractable awning. We really appreciate the time you took out of your day to write this review. As a reminder, we offer a referral fee to our customers for anyone that makes a purchase from https://www.retractableawnings.com whether it be a retractable folding arm awning, retractable pergola roof, retractable screen, retractable canopy or any of the other high quality European retractable products we offer now or in the future. Cheers and thanks again. RetractableAwnings.com"
Tom J.
Jun 2019
5.0
Yes, I recommend this pro
$4,000
We just completed installing a motorized retractable awning from [*** Link removed ***] and are super pleased with the quality of the build, appearance and customer support.? This Italian-designed, engineered and manufactured awning is assembled and shipped from RetractableAwnings.com Florida plant, so if you need assistance with the install, you should contact a local handyman, carpenter or contractor.? Ours is a Palermo Plus, 16 ft. wide, with an 11 ft.-10 in. projection.? The Internet salesperson, Eric Scop, V.P., really worked with us to understand all the options and get fabric swatches.? We ultimately selected a combination Rain/Sun sensor and Vibration sensor to automatically retract the awning in case of heavy rain or excessive wind.? I spoke with Rocky, their installation expert, for advice on preparing the ledger board to attach the awning to our vinyl sided home, right below the soffit.? His advice was instrumental in making the install go so well.? Further, the awning arrived already programmed to the Soliris transmitter and the motor limit switches were also set.? It shipped in a fiberboard box (this one was about 17 ft long and 1 ft x 1 ft square, weighing over 200 lbs.), which was extremely tough.? The truck driver ignored the box orientation stickers and used a hand truck to move it from the center, rather than two hand trucks, one at each end, per the clear placarding on the box.? Despite this, it arrived in great shape, other than a couple minor paint scratches, which we will fix with touchup paint they are sending at no charge.? While the enclosed wall brackets were different from those described in the installation manual (an improved design), installing them was no problem. An extra bracket was included, which we also installed as this will be a large ?sail? on the side of the house and we want it to stay there. We extend our sincere thanks to the team at RetractableAwnings.com, and for those review sites that accept photographs, we include the following photo.
Response from Retractableawnings
"[Member Name Removed], Thanks so much for the order and for the outstanding and thorough review. We really and truly appreciate it! Eric M. Scop V.P. Sales | Digital Marketing Retractableawnings.com Inc. https://www.retractableawnings.com"
Barbara G.
Jul 2017
5.0
Yes, I recommend this pro
$1,000
They were very professional and cared about the job.
Response from Retractableawnings
"Hi [Member Name Removed], A lot of love and hard work goes into making and installing our retractable awnings. Thank you very much for your kind comment and A rating in all 5 areas :) Retractableawnings"
TONY Q.
Jul 2016
5.0
Yes, I recommend this pro
$5,700
.
Response from Retractableawnings
"Thank you kindly for the overall A rating. Should you need any help with the awning in the future, please don't hesitate to contact us. We were there for your before and during the sales process and we will be there for you after the sale Retractableawnings.com"
SIDNEY S.
Aug 2015
5.0
Yes, I recommend this pro
$5,000
unknown
Response from Retractableawnings
"Mr. S: Thank you so very much for the positive Angies List A rating in all categories. Should you have any technical questions or need service please contact our service department toll free at (866) 438-2964 Ext. 2"
Diane D.
Apr 2015
5.0
Yes, I recommend this pro
$4,500
Had a handyman install it and he had a couple questions. Got the company on the phone and he walked him through what needed to be done. Great company and great customer service. Took me a long time to decide what awning I wanted. They were very understanding and sent every sample I requested with no questions as to when am I going to finally decide.
Response from Retractableawnings
"Ms D: A heartfelt thank you for the positive Angie's List A rating in every single category. If I can personally be of service to you in the future, please don't hesitate to call me personally toll free at (866) 438-2964 Ext. 1 Eric Scop V.P. Sales & Digital Marketing"
Jerry R.
Apr 2015
5.0
Yes, I recommend this pro
$5,500
unknown
Response from Retractableawnings
"[Member Name Removed], Thanks for the overall A and A rating in all sub categories. It was indeed a pleasure doing business with you :) Retractableawnings.com"
Marianna G.
Oct 2014
5.0
Yes, I recommend this pro
$6,000
unknown
Response from Retractableawnings
"Hello [member name removed], Thank you so much for your positive review. It was indeed a pleasure providing all the advice and information needed for your retractable awning purchase. Should you have any questions about the product or how to operate, please don't hesitate to contact me. Enjoy! Eric"
Jeanne R.
Nov 2013
5.0
Yes, I recommend this pro
$4,000
Great work from measuring to installation .
Response from Retractableawnings
"Thank you so much for the kind words regarding measuring and installation and the positive review. We stand behind our products, services and company from pre-sale through installation and post sale. You know where to find us should you have any questions Best, Eric"
Laura F.
Sep 2013
5.0
Yes, I recommend this pro
$10,000
Overall very well.  Because we are located in NYC and had the awnings shipped to Manhattan, I had to coordinated hiring a local company to install the awnings...I would of preferred to use an installer from RA but they are based in Florida.
Response from Retractableawnings
"Thank you once again for your business and your positive feedback on Angie's List. We really do appreciate the comments you made about the quality of our product and the service provided. Regarding pricing, we are not the lowest and never will be. In our industry you truly get what you pay for in terms of quality! It is not like comparing a Ford, Chevy, Nissan, or Mercedes which is the same model car no matter who you purchase from since they are all made to rigid specifications at different plants. In our industry, that is not the case as different vendors source different components from a variety of manufacturers. It’s important to know if the company is using all or some components from China as Chinese products are very, very poor quality and don’t have engineering certifications, Beaufort wind load certifications, arm cycle testing etc. Our products are 100% European and we do have engineering and Beaufort wind load certifications and a NON PRORATED 25 year frame warranty - longest in the industry. We welcome your return to our website should you have a need or desire any other types of state of the art sun, wind, rain, bug and snow protection systems. We ship worldwide and now have hundreds of installers worldwide at www.awninginstallers.com Best regards, Eric Scop V.P. Sales & Internet Marketing"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Retractableawnings is currently rated 4.6 overall out of 5.

Retractableawnings accepts the following forms of payment: CreditCard

Yes, Retractableawnings offers free project estimates.

No, Retractableawnings does not offer eco-friendly accreditations.

No, Retractableawnings does not offer a senior discount.

Yes, Retractableawnings offers emergency services.

No, Retractableawnings does not offer warranties.