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"My wife and I had a great experience dealing with Richards’ Homes and would recommend them to anyone who is looking for an honest experienced builder that takes great pride in their work. We built a second home on a mountain side in Front Royal so we were not able to visit as often as we would have liked to see the progress being made. But we were always pleased with the craftsmanship and the progress when we visited. The process was smooth with just a few hiccups along the way. Mr. Richard treated my home as if it was his own making sure everything was done correctly. At times, I felt like his trades and subs often went above and beyond and gave me the best service possible. Overall, we are very pleased with the workmanship and the completed product exceeded all of our expectations. Thank you for the beautiful new home, we are very proud of it. It is everything we wanted!"

"Basement Project We absolutely love our new basement! I was very nervous when selecting the contractor for this job. I interviewed three contractors for the job, all seem very decent, but what set Best Home apart was Jeff Segovia. He designed the whole layout of our basement (we love it) and oversaw the entire project from beginning to end. The construction crews were very polite and friendly. Best Home did an excellent job and very flexible with many changes I had and they completed the job on time (took 3 months and exactly 1 week)which was amazing. I am actually hiring them again for additional projects. I highly recommend Best Homes!"

"I am giving All Renovations 5 stars for the basement renovation in large part because of Adrian’s excellent craftsmanship and attention to detail. Our job was pretty extensive. It included moving support columns, demo and rebuild exterior stairway, adding a full bath, extending the finished/framed portion of the basement, moving the circuit-breaker panel, and re-doing our half-bath. The job took 6 months, which was about twice as long as we expected. Omar was always very responsive and provided good feedback. Adrian is very good at explaining things and soliciting your input when options/alternatives exist. He definitely does not take short-cuts if quality would suffer. He is also very considerate/careful inside your home and cleans-up after himself. Our $102k project ballooned to $125k, mostly due to nice to have add-ons and unforeseen issues. But there were several items I feel should have been caught at the contract onset. E.g. the need for a floor drain ($900), considering that we were getting rid of the utility sink basin. There was also an extra $4k to replace the drywall in the half bath since the existing paint was too textured (sponge) to paint over. But we were very pleased with the outcome and would definitely recommend All Renovations."

"Excellent experience! Overall project looks wonderful and was done timely! Couldn’t have asked for better!"

"DO NOT HIRE!!!!!!! Completely unprofessional, BEWARE. They did a terrible job, and made a dent in the sink they installed and did not even mention it. They knew about the dent and tried to hide it. The caulking was also a disaster. They left a mess and did not clean up before leaving. They also didn't turn the water tightly shut enough and caused the water to leak and in the middle of the night came down stairs to find a large portion of the dry wall from the ceiling collapsed and ruined the entire carpet in the basement and our new furniture. We called them the next day to let them know and they responded that they did not cause the leak even though it is very clear that they did. I wish I never hired them. The project manager I spoke to on the phone, Jamal, was rude and very unprofessional. I would never recommend them! If I could give them 0 stars I would."

"I was very pleased with the service I got from Q&A Appliance Repair. I have a very old chrome Whirlpool side-by-side refrigerator. It still works so why spend $2000 for a new one. The icemaker stopped working about six months ago and I ignored it til about a week ago when the heat made me focus on the fact that I did not have one. Q&A was very responsive and set up a diagnosis appointment. I was impressed with their staff who took the time to go online, get the original brochure, and proceeded to test the pieces of the icemaker in order to properly diagnose the program. While I thought that the water line needed to be replaced, it turned out that the icemaker motor had died (after 20-plus years that's acceptable). I rec'd a very reasonable quote and an appointment to replace the motor was set for a few days hence. Within a few hours, I had ice again in my freezer! I would definitely recommend and use Q&A again!"

"In short, things went GREAT, and I can whole-heartedly recommend Thomas Custom Builders (TCB), which is a "design-build" firm. Here's how things went: Firstly, expect that they have a backlog, and it may take a while to get to your project - probably because their reputation proceeds them. It took nearly 9 months between when we started with them on scoping our our project to when we broke ground, however we ended up with a design that worked. Through that phase, we worked with TCB on what goals we wanted to achieve, and what our budget was, and they designed to achieve as much of our goals within our budget. During construction, TCB promised to have a foreman who spoke fluent English on-site every day, and they delivered on that. This stood in pretty stark contrast with some of my previous contracting experiences, where the project could languish without seeing anyone come to the site. With TCB, the project always moved forward - sometimes it moved rapidly, with multiple trades on-site - sometimes it moved moderately, with the foreman and a couple helpers - and sometimes it was just the foreman handling things himself - but it always moved. TCB also is the kind of company that won't nickle and dime you. If something small is missed in the project scope that is needed to really complete the project, they'll do it. Don't expect them to shell out thousands of dollars in that respect - that would be a change order (which I had one) - but at the end of the day, I very much got the impression that they really took pride in their work and wanted me to be happy with the end result, which I am. TCB estimated the job would take between 3 to 4.5 months, and they completed in 4 months. I had one change order to connect my concrete/flagstone walkway to my stairs, which we had missed in the scope and was too big of a cost for TCB to absorb ($2.5k), however that was the only overage, so all in all we stayed on-budget. Things that we got done in the project: - Bumped out front to add walk-in closet and much bigger master bath to master bedroom. - Reconfigured entryway with a foyer/mudroom and semi-open staircase to attic. - insulated attic. It's still unfinished, but much better for storage. - new roof w/ 30 year shingles - widened dining - family room entry to be open concept. - re-did fireplace wall with built-ins, stone tile, gas insert - new paint for most of first floor - refinished all hardwood. One thing that we did to help out is that we completely moved out of the first floor as well as most of the attic stuff into a POD. TCB will readily tell you that they aren't professional movers, so go ahead and hire a professional moving firm to do that for you to clear the way for TCB to do their work. We used 2 men and a truck and were very happy with them."

"Did a great job. Repaired/replaced rotted wood on front porch. Would use again if needed."

"We would like to say thank you to KBA Kitchen & Bath Design & Build for a great job remodeling our two upstairs bathrooms. The two bathrooms were completely renovated in 5 weeks, but it could have been finished even sooner if we hadn’t selected a premium option for our shower glass enclosure. The entire project was started and finished between January 21, 2025 until February 28, 2025, which included the crew working two Saturdays, which shows their dedication in getting the job done. We were very impressed with KBA over the entire project! Specifically, we were impressed at how smooth and efficient the entire process was. It was seamless – from the initial consultation to the execution of the job. The designer, Anna, was very thorough and helpful in sketching the designs of new bathrooms and offering advice on recommended materials for the bathroom, to include going above and beyond in helping us choose just the right paint colors to perfectly blend with our newly installed bathroom accessories. Anna and Ervin both made after hour visits to provide their insight on color schemes and where bathroom accessories should be installed and look best. The lead project manager, Ervin, was always there to answer our questions, and he went out of his way to always ensure we were happy customers! Ervin also visited on many occasions to give us updates on project progress and keeping his crew updated on any changes. The installation team always showed up on time, left the work area clean, and went above and beyond to make our design a reality. Anna, Ervin and the crew were always very friendly, professional, and helpful throughout this project. We couldn’t be happier with the outcome as we absolutely love our bathrooms! We highly recommend choosing KBA for your next home project!"

"Terrible experience. We contracted with Prime Custom (Kamil) to do a full bathroom and kitchen remodel in 2021 and we have had tons of issues. Their license # 2705166476 that they were operating under has been REVOKED as of May 2024. You can check this for yourself by going to the Virginia state website [*** Link removed ***] and entering the License # 2705166476. Yes, the name on the VA state website is different but they were operating externally as Prime Custom. As proof, I have attached a picture of the contract which shows the above License # , and Prime Custom's name. They are now operating under a different license # 2705173804 which I find highly unethical. I have already filed a complaint with the Virginia Department of Professional and Occupational Regulation and they will investigate if any laws were broken. Before considering doing business with Prime Custom, or any other contractor, please ensure that you look up their license number on the above Virginia State website. Summary of my experience: - Bathroom: The shower has developed a major leak which is going through the bathroom floor into the lower level. See pictures. I am contracting with another company to fix, which is going to cost thousands of dollars. Kitchen - It failed gas and safety inspections multiple times. To this day, I am concerned about the structural integrity of the load bearing wall in the kitchen and am contracting with another company to fix. Hopefully, this review can save others from the extremely frustrating experience that I have gone through."