
Serving Jarratt, VA and surrounding areas
Approved
In business since 2005
Free estimates
Emergency services offered
"Overall, we are very happy with our experience with Home Genius Exteriors. Roofing jobs are expensive, they just are. The sales consultant - Andre Irving - is an exemplary professional! We really enjoyed working with him to discuss the whole project, particulars about our roof, and our concerns and worries. Andre spends time getting to know you enough to understand how to make a deal happen. He showed us the whole product, assisted us to understand the money and financing, and we all agreed on "Midnight Plum" as the color! Communication from the agency was prompt and we always had someone to reach out to. They were able to schedule the work extremely fast - we met with Andre on a Friday, and the crew was out the following Tuesday - new roof, done, Tuesday evening. There was a project manager - we spoke with two of them, Tony and Evan - available on the project site. The only issue we had was some confusion about the dumpster. It got left overnight in our driveway - not the biggest issue in the world, just some confusion. The next evening we did a walkthrough of the whole project. Tony provided us with an overview of the warranty, and showed us the work that had to be done to our roof for repairs, etc. It was clear that it is a company with growth as a goal - they do really want the job, and 5-star reviews. I wouldn't give one if I didn't think they earned it, but you will find the reviews are valuable to the project managers and they will let you know that as their target. They'll stand there while you write them - I guess they get a bonus with getting good reviews. That was the only piece that stuck out to me as needing a little more finesse, but other than that, and like I began, overall we are happy with our new roof from Home Genius Exteriors."





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