Get matched with top sonic cleaning pros in Hamilton, VA

"Amazing! Great company! The cleaning team is friendly and efficient. The house was spotless when they were done. If you need house cleaning…….. this is the company to use!!!!!"

"Very good and efficient cleaning. Satisfied customer."

"Damien is excellent! Very efficient and polite. He was very careful moving throughout the house and cleaned up. What a great job! Highly recommend!!"

"Purchased the Angie's deal coupon for $250 for full HVAC cleaning and all vents and returns.  During cleaning they found some black mold and recommended deep cleaning for additional $250.  They showed us pics of where the mold and other dirty stuff was and we decided to have them clean it since I doubt duct cleaning was ever performed for this house.  We were satisfied with the result.  The cleaner was prompt and explained everything in detail.  We were satisfied with the service.
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"After having hosted an 80 person reunion, my house was very dirty and every pot, pan, skillet, platter, floor and surface needed to be cleaned. Gilma Alvarez did an excellent and thorough job cleaning my home from top to bottom. My floors are glistening, surfaces, ceilings clean and my home smells nice. I found Gilma to be a very kind, thoughtful person. She took initiative and is a hard worker and excellent cleaner. I highly recommend Gilma Alvarez’s House Cleaning."

"Lilly’s employees are wonderful! My house always smells so clean when I get home! There was only one time where I felt that something could have been cleaned better, and Lilly, the owner, was very responsive to my complaint. She is wonderful to work with! I have had several of her employees clean, and they are all very methodical and thorough. I highly recommend this company!!"

"We requested a deep clean and received a good, though typical, clean. We do not fault the actual cleaners rather difference in opinion as to what a deep clean is. When we say deep clean, we mean cleaning things that are not normally cleaned in a routine cleaning like vents and baseboard and window ledges. But overall, if you’re looking for a good routine cleaning, I would recommend."

"Quick response and great customer service we will have him back next year to inspect and clean fireplace"

"I purchased the Angie's List deal for having our whole house air ducts cleaned and sanitized for $199. Our vents were very dirty having undergone two major house renovations. Because of how our vents are set up, our technician Val told us that they would be very hard to clean (we living in a 1959 rambler) and we might require multiple cleanings. As they were working, the weren't aware of the amount of dust that was being scattered throughout the house, again, due to the setup of our venting system. After he left, I needed to go throughout the house and clean the thing layer of dust that had settled on all surfaces. Val felt awful and apologized multiple times and you could tell that he was being sincere. He did recommend that we use an anti-bacteria and fumigation treatment because of mold he found in the vents (which he showed us pictures of) and had recommended purchasing a UV lamp to stop the growth of mold in the future. We opted to forgo the UV lamp, but purchase the additional cleaning options, which should have cost $275. It was clear that Val felt bad about the dust in the house because after we agreed to the additional cleaning, he dropped the price to $175 and also cleaned our dryer vent for free."

"I  have been putting off writing this review because I do  not like to write negative information. After much thought I decided that it was most important to share experience honestly.
I purchased the $199 home cleaning plus refrigerator and oven clean deal. I am not  happy with the  company's customer service.
The owner charged me $100 extra at the end of the visit.  My concerns:
1. The ladies did not speak English at all.
2.The team took quite a long time to complete the work, in spite of the reduced number of areas to clean. The cleaners were told to clean only the family room, kitchen, breakfast nook, 2 upstairs bedrooms, 2 bathrooms and a powder room, vacuum the upstairs hall, the stairs and foyer, and to vacuum the master bedroom. They didn't have to clean the office or dining room or living room.
3. They did not change the sheets on the beds, they just remade them (I had had already put clean sheets on the beds, but not changing the sheets was never discussed with the cleaners).
4. In the kitchen they did not even LOAD THE DISHWASHER they just piled the dirty dishes in the sink. 
5 No one from the company came to my home to check the quality of the services rendered after the job was done.
Once they were finished, one of the ladies asked for a check. I tried to clarify what was meant by "check" but we could not communicate effectively. She called the owner on her mobile phone, and they spoke for a long time, and the ladies seemed to be growing uncomfortable. I asked to speak to the owner directly.  When I asked the owner "One of the ladies mentioned a check. How much?" the owner said "One hundred dollars." Since the ladies seemed to be very uncomfortable  and I didn't want to put them in the middle of a conflict with the owner, I gave them a check for $100 and they left.  I later called and spoke with the owner and discussed the matter with her, reminding her that I had already paid and telling her that I didn't think a request by the ladies on site for an additional amount was warranted. She tried to justify overcharging me by saying that the ladies had to work more hours.  I told her that the ladies didn't even have to clean the whole house and that there was no reason for them to have taken so long. She seemed surprised by that.  She then tried to justify the overcharge by saying my home was too large. I told her that my home size was well within her square footage limit, especially given the reduced cleaning area. I told her that the ladies did not load the dishwasher and she said "We are not maids, we are cleaners. We don't do dishes."  Has anyone out there ever used a home cleaning service in which the cleaners do not load the dishwasher as part of clearing the kitchen surfaces???
In the end I told her that I felt that I felt that the dealings with me were less than honest and certainly not an example of good customer service. She agreed to "work out something like a discount" for the next time I used their services. It has now been several months and while I have been tempted to recall the company to get some value fromf my overpayment, I am reluctant to work with them again.  I suppose I will treat the experience with Best Cleaning as a "lesson learned."
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