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"They did a roof for me . I couldn't pick that but they did fantastic work on my roof my wife and I are totally satisfied with the work . Thanks home genius!"

"I own an 90-year old historic colonial high school turned into a bed & breakfast. The windows were neglected over the past 20-30 years and in serious demand of work. Modern day window contractors were not going to understand this job. It's very difficult to find a contractor that will come through on a promise and has the skill to do as they boast. The day that Grady stepped into my 90 year-old home that needed historic window restoration, he became a part of the house. He knew exactly what had to be done. More importantly, he understood my expectations. These windows needed special attention. There was a level of detail required that not any expert would be able to handle. Grady took the time to learn their needs and stayed on the job until it was to my satisfaction. He even reworked an entire window just because I didn't like the way that it looked. Grady truly showed expertise with his ability to work on such a delicate job and even taught me a few things about historic window repair. He replaced broken antique glass with one just as aged and just as historic. If a window had to be completely rebuilt beyond his solid estimate, he did it without any complications to my budget. My windows are not only restored, but they are literally brought back from the past. Any enthusiast will appreciate the lint-seed oil, putty, and antique glass that was all restored to perfection. It was a pleasure having Grady work with us. He even stayed in the house at times to make sure he was available for the job. In fact, we're going to rename the room in which he stayed to "Grady's Den". Thank for bringing character and craftsmanship to my investment!"

"The installation of the new windows went ok. Only complaint I had is that the color selection was limited, and the white I had to select did not match the off-white of the window trim."

"We had wanted to tile our bathroom floor and shower wall.  We called Ferguson Home Improvements and had them come out and give us an estimate.  We had already purchased the tile which was not a problem for them.  They gave us a great price and began work immediately.  During the process they found mold that was behind the shower wall.  This was a big concern for us because our youngest son has asthma and is highly allergic to mold.  Mr. Ferguson shared our concern and was very thorough in making sure that all the areas were removed and treated. During the construction phase of the project, Mr. Ferguson installed products that would insure that the "mold issue" was not going to happen again.  This was more work than we had planned on but it was well worth the health of our child!  It was very comforting to know that we had someone there doing the work that was knowledgeable in all areas, not just tile installation, and was able to fix the problem correctly.
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"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"got them thru angie coupon.   flexible on coupon expir date. did pretty good cleaning job. inspection suggested a lot of work --other bidders have varied in assessment.  estimates seem hgh for planned work but not done yet so hard to draw conclusion
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Family owned. We are willing to work whatever hours to get the job done on time and to the satisfaction of our customers.

"I was able to get single hung windows through them. They replaced a damaged window in the front and back. If anything goes wrong with the windows, they have a lifetime warranty, so they will get fixed. The problem I had was that two workers wanted to come back and fix something the day I had my family coming into town and that they had to reschedule. They never called me back to reschedule. I've been busy doing other things. They need to work on their communication skills, both internally and with the customer."

"To be clear on what I am being asked to rate .... Choice is asking me to rate the repair service man that showed up to repair - NOT their warranty service itself. These are two different things. I rate the repair man - high. The warranty company itself - ONE STAR. See they advertise this great warrantee .... but when you go to use it ..... in all the fine print .... they write themselves out of responsibility to take care of your problem so BE CAUTIOUS when choosing to purchase this warranty. I have had this warranty for two years ... never needed it. Then my microwave goes on the blink. Took three weeks to get a repair man to my house and a resolution which ended in basically a non- resolution. They opted to replace vs. repair .... somehow figured my microwave was 10 years old - which is a joke and in the wind gave me $191 to replace it - and this is after I paid the $65 service fee. This is for replacement and installation. See in item #9 of the contract it states they ARE responsible for ALL components (excepts handles, door glass, etc). BUT ... then in #16 it states they do not have to repair ... they can opt to offer replacement costs (THEIR supposed costs - which is NOT retail) so for my $319 microwave +$110 installation it is costing me to replace - They OPTED to give me $$191 minus my $65 service fee ..... which ends up being $123. This is a bunch of ********. They know it and I know it. SO .... if this is how they do on a microwave .... I can ONLY imaging what they will do on something big. So ..... I have zero confidence in this company at this point and as soon as this claim settles out - I receive my whopping $191 ... I plan to cancel this warranty and go with another home warranty company. Maybe they will appreciate my business because this one sure did not. They proved that on this small claim. I do t trust them to risk it if there happened to be a larger claim. Horrible is all I can say."

Walls Construction and Handyman is your trusted handyman company serving all of the Northern Virginia area. From gutters to carpentry....Walls Can Do It All! We understand your expectations, our quality workmanship and attention to detail is standard on every job.We leave only when you are completely satisfied.