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"French door removal was quickly completed. The sliding glass door was assembled on our deck and installed. All trash, packing material, and the French door were removed."

"I own an 90-year old historic colonial high school turned into a bed & breakfast. The windows were neglected over the past 20-30 years and in serious demand of work. Modern day window contractors were not going to understand this job. It's very difficult to find a contractor that will come through on a promise and has the skill to do as they boast. The day that Grady stepped into my 90 year-old home that needed historic window restoration, he became a part of the house. He knew exactly what had to be done. More importantly, he understood my expectations. These windows needed special attention. There was a level of detail required that not any expert would be able to handle. Grady took the time to learn their needs and stayed on the job until it was to my satisfaction. He even reworked an entire window just because I didn't like the way that it looked. Grady truly showed expertise with his ability to work on such a delicate job and even taught me a few things about historic window repair. He replaced broken antique glass with one just as aged and just as historic. If a window had to be completely rebuilt beyond his solid estimate, he did it without any complications to my budget. My windows are not only restored, but they are literally brought back from the past. Any enthusiast will appreciate the lint-seed oil, putty, and antique glass that was all restored to perfection. It was a pleasure having Grady work with us. He even stayed in the house at times to make sure he was available for the job. In fact, we're going to rename the room in which he stayed to "Grady's Den". Thank for bringing character and craftsmanship to my investment!"

West Shore Home offers a risk-free home improvement experience, so you never have to worry that you are sacrificing on quality, convenience, or expertise. We specialize in window, entry door, shower and bath replacements, including walk-in tubs. We offer fully customizable, limited lifetime-guaranteed solutions installed in as little as one-day. All of our installers are in-house employees, so we can guarantee the quality of the whole project from start to finish. We get it done the way you want - fast, easy, smart and right. \n \nOur team is following all CDC guidelines so we can provide you with the fast and convenient home improvements. We are also offering free virtual design consultations! Schedule your free consultation today.

"The installation of the new windows went ok. Only complaint I had is that the color selection was limited, and the white I had to select did not match the off-white of the window trim."

"The replacement & installation went really well. The only issue we had was with the interaction with the measurements guy who was totally rude and snappy when I asked what the measurement was for the sliding door and his reaction was totally uncalled for. We ended up buying the sliding glass door from Home Depot, because we don’t need to be disrespected in our own home. Other than that the install guys were awesome. Thank you!"

"We had wanted to tile our bathroom floor and shower wall.  We called Ferguson Home Improvements and had them come out and give us an estimate.  We had already purchased the tile which was not a problem for them.  They gave us a great price and began work immediately.  During the process they found mold that was behind the shower wall.  This was a big concern for us because our youngest son has asthma and is highly allergic to mold.  Mr. Ferguson shared our concern and was very thorough in making sure that all the areas were removed and treated. During the construction phase of the project, Mr. Ferguson installed products that would insure that the "mold issue" was not going to happen again.  This was more work than we had planned on but it was well worth the health of our child!  It was very comforting to know that we had someone there doing the work that was knowledgeable in all areas, not just tile installation, and was able to fix the problem correctly.
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"They did a good job. Professional and cleaned everything. I did get caught off guard by an increase in the total price by having to buy all my own lighting fixtures."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"These birds perch on something vertical. They don't perch on trees. They are called Chimney Swift birds.  We can not remove these birds. They said it is very important to have your chimney fumigated once they leave as it can become toxic and they should migrate back with the month. They could not do anything because of the birds. They saw the birds and they could tell from their chirping and their wings."

Family owned. We are willing to work whatever hours to get the job done on time and to the satisfaction of our customers.