Get matched with top tv mount installation pros in Evergreen, VA

"They did a really good job of mounting TV. It looks really neat on wall."

"Great job mounting and hooking up tvs."

"The first tech could not do the job due to an extreme allergy to my cats. So the 2nd tech from Church Services was dispatched, he arrived the next day. (NOTE: I had expressed urgency because the circuit was on the refrigerator. Physically I could not move the refrigerator in order to plug in a temporary extension cord) The short was located & receptacle replaced.NOW comes the issue: It was my understanding that "Service Call Fee" of $45 was what I was expected to pay and because I have the Total Plan, I would NOT responsible for any additional fees ( "If we can't repair it, we'll replace it" from CHW TV ad). The tech insisted (rather condescendingly) that I pay additional $ for the work performed. He did not give me a receipt. When I asked for one, he said he would send by e-mail, He didn't. I tried to call the 24/7 phone number ...NO ONE ANSWERED."

"I had to have 3 TV's mounted and they were awesome and did exactly what I needed done."

"While they got the job done eventually and their customer services and techs were sweet, the company needs to be MUCH more crystal clear and upfront about a few things before they eagerly take payment. 1. This is not a company for novice clients as they only do work remotely and expect you to have all hardware properly installed before hand. So perhaps they should only sign up for software issues with clients like me who are hardware dummies. I had to struggle on my own for hours buying and trying to figure out where to plug items (again I am basically an old lady technophobe as they say). 2. They also don't make it clear that you are not scheduling an appt in the traditional sense but rather scheduling a position in a phone queue at say a time like 7 pm eastern. So you end up sitting by the phone at 7 pm for 45 minutes waiting for them to call (since apparently you are 10th in the queue). All this is fine, but it should be the first few things you bring up when someone works with you esp for 137 an hour as there are other local companies one can work with if they seek non remote service. In short, your people are great and sweet, but the upfront disclosure is lacking."

"I would shop around. I think I could have a shorter wait time between when they figured out what kind of repairs you need and when they actually approve the repairs and get somebody out there to do the installment. It's just a long lots of time in getting the job done."

"I hired Custom Services to mount a 65 inch TV on the wall at my mother's home. Damon Wright, the contractor who came out to mount the TV, did not mount it properly. I was not there, so I did not see it until I visited my mother. I took pictures and sent to him. He acknowledged that he needed to come back to fix it and agreed that he would return on Tuesday, Oct 25 or Wednesday, Oct 26. He did not show up, nor did he call to inform my mother that he was not coming. When I reached out to him, he said he had been really busy. He rescheduled the service call for Friday, Nov 4. He said he would be there between 10 - 2 pm. Once again, he never showed up, nor did he call. I have tried to contact him several times, but he has not responded. I would not recommend him to anyone as he has proven to be unreliable. **Contractor did come back, apologized and fixed the TV mounting."

Digital One Technology is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

Serenity Properties is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.

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