Get matched with top window treatment pros in Cross Junction, VA

"Throughout the whole process, these guys are top notch. Professional, clear, no complaints whatsoever. They are windows pros for sure!"

"The consultant was on time and had a lot of knowledge about window treatments that I plan to use in the future. I plan to use this company and consultant with the next widow project."

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"They came and installed the windows last October, and I have not been too thrilled with the quality of the windows.  Bruce told me that I had a lifetime warranty, but was never given anything in writing.  I was never show how to operate these windows as swell.  As of right now, when you bring the window in to clean it, you have to be very careful so that the window does not fall off.  One of the windows did actually fall off as one of the clips would not allow me to push the window up or down.  I am now not able to operate that window without the window falling off. When they came back to inspect the work, I was told that they did not cap the base of that window correctly.  Because the window was not capped correctly there is water coming in.  They said they would cap the base of that window on my next install. They are coming back out today to fix the window that will not open without falling off and they said they will cap the base of the other window as well.  Bruce told me that I would not be charged for any of these problems.  When I spoke to the company they said there would be a charge as Bruce was no longer working there anymore.  I feel very strongly that I should not be charged for the capping of the window that they forgot to cap."

"I was very happy with the work. They gave our house. A new face it was beautiful.The worker were very neat and professional.I tell everybody how great they are so if you want the job done right call Castle Windows you will be very Happy"

"This is pretty much as good as it gets without having the designer come to your house.  We received detailed recommendations for lighting, accessories, fabric types, window treatments, lots of good details in the recommendations.  The actual remodel changed the room, but most of the recommendations still apply.  I'm not sure about the prices of the items they recommend, but it does give you practical ideas for furniture you may already have or how to shop in a retail store, etc.
"

"Everything went fine and I'm very pleased with my blinds."

"No work was performed. However the customer service was helpful."

"Jay came out within hours of my call. He advised me that it would not be cost effective to repair my old doors. I will follow his recommendation and get new doors, but I appreciate his responsiveness and advice."