Get matched with top window treatment pros in Cross Junction, VA

"Aaron is knowledgeable, professional, and interested in supporting the customer. There was no hard sell for higher priced items. He did educate us on blinds. Will definitely use again when it’s time for other window treatments. An A professional."

"The consultant was on time and had a lot of knowledge about window treatments that I plan to use in the future. I plan to use this company and consultant with the next widow project."

"The customer service from choosing the window treatments to having them installed was excellent. The communication was always prompt and professional. We would definitely recommend their services."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"The windows in my home were very old and original to the home, so I could hear every sound outside as if it was coming from inside my house. The windows look good and keeps the noise out (I live on a bus route). I sleep like a baby now. The two man team arrived on time. They paid attention to detail. They matched the paint trim on the windows to my house. The lead installer was careful to ask me questions when necessary. I used Wheaton for this job because they also installed one window in my living room last year after the old window frame collapsed and the glass broke. I called seven different companies and no one would agree to do one window. They did a great job and I told them that I would call them back this year when I was ready to replace all the bedroom windows. Outstanding job Wheaton! I am very pleased."

"Castle called to set up measurements for window manufacture. Their rep showed up on time and was a relatively quick procedure to measure. They called again once windows were ready to install, to set up installation date. Superb job performed by the removal/install team. They called the day before their arrival and then again the morning of arrival. Went straight to work and were productive from start to finish. I had two sets of double windows replaced with double slider windows and you cannot tell the new windows frames are different from what was originally installed. Thoroughly cleaned the work area, to my satisfaction, when they were done. The only problem was they provided only half screens instead of full screens for the double sliders, however they rectified this when informed."

"I wasn't sure exactly what to expect when I first purchased this coupon and service. I was creating a home office from an open room in my new home generally intended for formal living I expect. I had a general idea of what I wanted. When I received the welcome email and instructions, I was given instructions for how to provide information including a link to a site where I could map out my room with doorways, windows, etc. I provided all of the requested information including pictures of the space. I was very thorough. This service is entirely over email and internet.
We had a phone conference to discuss what I wanted and about a week later, I received a link with all of their suggested selections. At first, I was very confused because it didn't seem to meet my needs. However, when I contacted them about it, we had another conference call and they explained that they were simply providing a number of different solutions for each category; paint, office furniture, fixtures, textiles, etc. Their vision for my room actually was more along the lines. It was a wonderful tool because I was able to scroll through additional options. I had questions every step of the way and was answered with friendly, timely responses. I was given a direction and suggested to first choose my drapes to design around a fabric/print and that worked perfectly. I ended up wiht amazing paint colors, new cabinets and a very cohesive and functional home office that suits my style. 
I really can't say enough good things about the amount of time they spent responding to my emails and questions. They had great advice and answered every single one. 
They offer discounts to products they support so the only negative thing I would say is that their suggestions for different items seem to be based of the companies they partner with. Obviously that would be expected. I would NOT use the cabinet company they referred in the future as I had issues with them separately. Overall, excellent and worth EVERY penny spent. I love working from home in my gorgeous home office!"

"Everything went fine and I'm very pleased with my blinds."

"No work was performed. However the customer service was helpful."

"Jay came out within hours of my call. He advised me that it would not be cost effective to repair my old doors. I will follow his recommendation and get new doors, but I appreciate his responsiveness and advice."