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"Technician Shane Moore and his helper Chris did a phenomenal job unclogging a very, very clogged drainage pipe at our house. After hours of sweat and hard work they were successful at unclogging years of sludge from the pipe! This was the second time that Shane has come to our rescue! He is a wonderful man and we appreciate all of his hard work and professionalism!"

"This is probably the best and most responsive service provider I have ever dealt with in Charlottesville.  I have dealt with other plumping issues (leaking washer hookups; burned out hot water heater; septic pumping) and have gone with different providers for each.  Roto-rooter was by far the easiest to get a hold of and fastest to ever make it to my place (and it was after hours!).  We noticed water backing up from the basement floor drain and called the main office at ~6:00pm.  The office picked up right away and contacted a technician and he called me back within 10 mins to give me an ETA as he was stuck in traffic.  Even with the traffic he was at our place and looking at the problem by 6:45pm!  I was floored!  I've never had such fast service!  
Buzz, the technician, was super helpful and personable.  He explained what he was going to do and his problem solving process and the different outcomes that were possible.  He also provided approximate cost estimates for the different scenarios that could be causing our problem.  It was very clear and informative, I feel much better prepared for the next time we have problems.
That first night Buzz attempted to find the clog with a camera (which my 5yo son got a total kick out of), but it made it all the way to the tank without finding it.  Which meant he was going to have to dig up the access hatch to look inside the tank.  Unfortunately, it was dark by then so he marked it off and had to come back the next day.  He felt so bad about not being able to fix the problem that night and was super apologetic.  He was just the friendliest guy.
Anyways, the next day Buzz dug up the hatch and pulled out a big old ball of roots that was blocking up the drain!  Fixed!  Maybe it was because he did such a great job explaining all the potential costs that when he rung up the final price we were delighted that it was so low!  Only 300 and change - we were really expecting about $600+ for the work he did.  I feel that Buzz gave us a really good deal - I think because he felt so bad about not being able to help us that first night.  :)  A+ for Buzz.
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"10/10! Paul contacted me the same evening I put in a request for a plumbing professional. He was able to come the next day, and it was the most easy going and successful experience. Paul and his son are highly experienced and very nice people. They got straight to work with their knowledge and equipment and were able to completely clear up and pull out a massive hair clog that had stopped the water from draining. They worked fast and efficiently for an extremely good price. The bathtub now drains wonderfully, better than ever. really appreciate the work they did and the kindness they showed me. He let the shower run for a solid amount of time after finishing up so that I could watch the way it was now draining, making sure I was happy with how everything was working. (I also got to see what all they pulled out - wow!). I will definitely contact Paul with plumbing issues in the future. Thank you both SO much! I highly recommend this business!"

"He's great. He is hard worker and very professional."

"They did a great job, I just wish they cleaned up more on the outside of the unit."

"Jonathan was great. He was prompt, courteous, professional, and knowledgeable. He anchored the laundry room pipe to the wall that had shifted and reconnected to the laundry sink. No more leaks!!! I would highly recommend Fitch Services for your plumbing needs."

"Kevin at GR PLUMBING did a fantastic job! He did a fast Job and leave everything very clean I recommend"

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

I like what I do. Always something different, and always meeting new people. I've been doing plumbing/handyman services for over 35 years, and I still learn something almost every day. My work has carried me all over Virginia, and my customers have always called me for more work when they needed it.\nI like that. If I don't know something, I'll find out, or, I'll pass it on to someone who knows. \n I'm not afraid to bet you'll be happy with whatever I do for you.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.