Get matched with top sewer cleaners in Castleton, VA

"They did great!"

"I will NEVER use ARS of Virginia again! ARS failed sales & installation. During sales pitch on 12/17, I was told install team would cover floors & anything else. 12/18- During HVAC installation, install team drilled into the brick wall to run the pvc piping outside. They did not cover anything so the brick dust went everywhere! They also failed to seal around the pvc piping hole indoors so cold air was seeping in. Lastly, they spilled pvc primer that is not removable all over my white floors. 12/21- Called ARS b/c house was filled w/ a plastic burning smell. ARS sent tech who said he could not smell anything due to his nasal congestion. He explained that new HVAC may need to ?air out?. 12/23- Heat stopped working in middle of night. Called ARS tech discovered that the air handler burned out b/c it was improperly installed. Plastic condensation tubing was installed outside so it froze & led to heat failure. That explained burning plastic smell b/c air handler was working overtime."

"Job completed on time."

"Called ahead, showed up on time, and performed service as requested."

"Needed sewage pump replaced and line opened up. Called several others (Barr, A+,Fremyer, Comstock, Tri County) . None knew or cared what to do. I was told various things, call someone else or just ghosted. Powells took the bull by the horns. They tracked down the manufacturer of my old school system here in The Woods and with some detective work diagnosed and replaced pump without digging it all up. Two prior companies had said it needed to be dug up. If you have a REAL problem, call a REAL plumber!"

"I brought my plumber plus technician to check a leak under the water heater. The communications regarding scheduling were effective; the technician was available promptly, and he was professional. The one star is based on highly insufficient communications regarding the product and services provided. This, in my view, resulted in deception, on the extreme, or at the least, misinformation and significant overcharge. This company is at the very high end of the price point. When you are facing an emergency and don't have time to do comparisons, be aware! I was offered $1500 to replace a small piece of narrow tubing leading to the water-heater; $3000 to add the pressurizer; and $4500 to replace the water heater! I was promised an energy efficient water heater for which I'd be able to take energy rebates or tax rebates. Upon the completion of work, I was given a receipt with one line - heater replacement - and a final charge. I requested and never received a breakdown of charges. The model of water heater that was installed is priced around $1000 on the market (I checked with multiple vendors). The model is HIGHLY energy inefficient (estimated $326 with $330 for annual energy charges for similar models). It is not subject to any energy or tax rebates. The manufacturer itself offers rebates but the plumber never offered me those. The plumber bashed the HomeDepot (6 year old) water heater that we had, but never explained what was the need and why the "commercial grade" water heater was installed in our house. In short, if you are willing pay the triple or quadruple price for speed and niceties, go ahead and use my plumber plus. This was my first and last time dealing with them."