Get matched with top kitchen and bathroom remodelers in Birchleaf, VA

"From start to finish, easy to order, open communication, excellent workmanship with the install and satisfaction follow up, remarkable."

"We had a great experience with Upgrade remodeling. We love our new bath tub in the hall bathroom replaced .The whole process was professional and we are extremely satisfied with the level of service that we received."

"Purchased coupon on August 11, 2011.  Because I was remodeling my kitchen myself after work and weekends, I didn't have time to deal with the creating the room drafts, plans, layouts or measurements she required.  I did contact Jill and explain the situation and she was very understanding.  She said because I contacted her, not to worry about the deadline.  I remained in contact with her over the next few years (that's how long it took me) and when I was ready around the start of 2014, she worked hard to provide her new design.
A true professional and great person to work with.  The design was spot on and my wife and i were very impressed.  Thank you Jill.
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"Not only did they do a great job but they had innovative ideas saving us time and money. They were always courteous, polite, and professional and included us in all aspects of work being preformed. They cleaned up after every job in detail. We will definitely hire them back in the future for more work and highly recommend them to anyone needing home improvement or repairs. They were organized and any changes we requested they were willing to abide by."

"They are a nice provider. I talked to them on the phone for about 30 minutes and they sent some samples. We were able to get a discount on designer purchases but not useful on designing the space. Once we told them what we wanted, they were able to help purchase from the warehouse and save about $1,500. I think they became too busy with this big deal. You buy a ticket per room and we still actually have a couple left with this provider. After redesigning one room, we kind of ran out of steam and have not designed the other rooms. Overall this is a good service and it's a good concept. Whomever I spoke with, she was really nice. I would recommend this provider. This kind of service seems to be for people with time and knows exactly what they want. They are super helpful with the designer discount from the warehouse. They don't actual design your room which is slight flaw."

"Job went excellent! Had a full remodel rip out old, in with new kitchen and dining area project. Empire took it head on and done an amazing job, I had an island, counters,cabinets and a pantry put in aswell as 8 floor trusses replaced and new hardwood. Shawn and the guys really exceeded my expectations. finished the job under budget and in a timely manner. will be a returning customer for a patio sun room. Great company great people very trustworthy never felt any unsettlement."

"Spectacular!!! So nice, I don't want to rent it to vacation guests; however, it is part of my business and I must.
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"Everything was done very well; removal of old sunroom materials, installation of new wall and roof over additional roof area. All wood work was very well done, installation of new glass and new structural roof! All done well. Exception was the new roof! Here the interfacing of new roof with existing roof was not done well. All the construction was completed at end - literally in last week of 2015; all seemed well for first winter of 2016, then in spring of 2016 the roof began leaking at or near the interface of new with the existing roof. I called Mr. Bart Scesney, the Senior Design Consultant , overseeing the project and reported the leak. He promised a fix. Then through the summer of 2016 the leak seemed to resolve itself but with return of winter the roof leaked through the winter of 2016 -2017. I called Mr. Scesney again and again received a promise of a repair; nothing happened. Again in winter of 2017-2018 leaks occurred, again I called with the same null response. Finally in the fall of 2018 I sent an email to Mr. Scesney with a copy to the President of TRS, Mr. Joe Henley. Again a promise of a repair but no response. Thus, this complaint to Angie's list and the same to the Better Business Bureau. Next will be a formal legal proceeding to sue the company for the cost of an urgent repair. Really hate to take this action because all other aspects of the work was so well done. But I must stop the leak; I have a cathedral ceiling and as a result a leak comes directly into my home."

"They did a great job. Fairly priced and I would definitely recommend them to others."

"Maisa and his team did a great job! I’d highly recommend them and would hire them again for my next project. My dream kitchen backsplash came true. Thank you for being professional and patient with working around my schedule."