I understand that the company and its employees must be compensated for diagnostic time. But $150 for a 30 minute visit for time and labor only is outrageous. I left a message with customer service to discuss the charges. My call was returned by an associate. Despite the fact that I described my issues to him in a calm and polite manner, the associate responded to me confrontationally and aggressively. Their business model is predatory and I will not do business with My Plumber again nor would I recommend their services to anyone I know. "},"url":"https://www.angi.com/companylist/us/va/manassas/my-plumber-heating-cooling-and-electrical-reviews-482393.htm"},"position":5},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"703Plumbers","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Julie C."},"reviewBody":"The home warranty company The hot water tank is in my garage/laundry room. If we ran dishwasher or washing machine, we would run out of hot water in the shower. He was supposed to come at 10 am. At 10:45 am, I called him back to see where he was. He said he was stuck in traffic. I asked why he didn't call and notify me, he said he didn't like talking on the phone while driving. He said he would be there shortly. He showed up at 12pm. He pulled up in an unmarked van, and got out of the passenger side. I confronted him on why he lied about talking on phone while driving, if he had another driver. I allowed him to view my hot water heater. He wanted to take a credit card payment through his phone. I told him I would pay him cash. He couldn't tell me if it was fixable or when it would be fixed. He gave me no more information than I already knew. The home warranty company told me they would not cover the damage because it was leaking because of erosion. The plumber came out to take pictures to prove that erosion had taken place on the hot water tank. I told him to get off my property. I did not want him doing any work. When I told him to get off my property he reported me to the home warranty company stating he felt threatened and wants to press charges against me."},"url":"https://www.angi.com/companylist/us/va/arlington/703plumbers-reviews-8174433.htm"},"position":6},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"F J Hooks Plumbing Inc","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"David B."},"reviewBody":"After my hot water heater burst and dumped over 40 gallons on my floor and the neighbor's condo below, I contacted several Angie's List plumbers in the area. I was surprised that most plumbers would only replace a hot water heater if one was purchased from them. The reason given was that they could not guarantee the hot water heater unless it was purchased through them. When I asked what was the brand name they sold, several of them replied with the exact same brand/model number that I bought through my connections - but they still would not install that same heater. (And surprise surprise, their prices ranged from $230 to $415 more than I paid for the same heater. After talking to four A-rated plumbers in the area, I found F J Hooks who had no problem installing my heater, at a price that was $50 less than their nearest competitor, even those offering an Angie's List discount. They even offered to go to my supplier and pick up the heater for me, but I had already arranged delivery. An appointment was made for two days later. Unfortunately I was unable to keep the appointment and they graciously rescheduled for a few days later - to show up between 10 and 12. At 9:20 on the morning of my appointment, I received a call saying they were on the way. Jesus and his assistant arrived, removed the old heater, installed the new one, and were finished around 11:00. I was told I would receive the bill in the mail. I left on a business trip and returned 17 days later. The bill I received was for $525 - $75 more than I was quoted. And it was due on the day I opened the mail after returning home. I called the office, left a voice mail - and within 10 minutes I received a call back. I was actually in their driveway to drop the check off when the call came in. I went into the office, showed the invoice - and without any dickering, the invoice was reduced to $450 paid in full. Apparently the additional charge came from upgrading from a 42 gallon to a 50 gallon heater. Would I use them again? I'm already looking at projects for them to complete - converting a wood burning fireplace to gas, rerouting a water line for a refrigerator ice maker, installing a new dishwasher and gas stove, etc ?. as $$ become available. They've become my go-to plumbers. Friendly and professional all-the-way. "},"url":"https://www.angi.com/companylist/us/va/fairfax/f-j-hooks-plumbing-inc-reviews-2811289.htm"},"position":7},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"RAPIDAN PLUMBING INC","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Christy K."},"reviewBody":"I have used Rapidan Plumbing before for a water heater repair (about 8 years ago), so called them again when I needed my water heater replaced. There was no one answering the phone in the office until more than 15 minutes after they opened (it was still forwarding to the answering service) so that's the reason for the B rating I gave in Responsiveness. They charged me $1944.00 for a new 50 gallon propane water heater (includes all charges and installation). Today, my mom checked prices out of curiosity, and found a similar one at Sears - she priced it with installation and old water heater haul-away (to make sure it was an even comparison) to see how much they charge. The online estimate was $1075.00. I can understand there being a price difference for using a private company rather than going through something large like Sears, but almost double the price??? When I called the office to ask about the charges they told me that propane water heaters cost more (the estimate from Sears was for a similar propane water heater). I asked how much they charge an hour for labor. The woman on the phone said that they don't itemize - the charge included everything and isn't broken down. I am so disappointed because I really thought the company would do right by me because this is still a small (but growing) town, and I trusted that they were at least competitive in price. I wish I'd checked Sears and Home Depot before I bought the water heater from Rapidan Plumbing. I am willing to pay a hundred dollars or even two hundred dollars more to use a private company for such a large purchse, but almost double the price is really disappointing. I feel very cheated and feel like I was taken advantage of, and wish that I'd checked around instead of trusting them. The serviceman was great, which makes it even more sad that I plan to never call them again because of how much they took advantage of my trust and my pocketbook. Note: I listed N/A for quality because it was only installed a few days ago. I have had no issues yet, but 2 days isn't a very long time to know the 'quality' of the water heater and service yet.
4/13/2013: Even after bringing the significant price difference to their attention no price adjustment was offered (we found many other prices that were significantly less expensive)... I did not want them to come down to the less expensive prices we found, but thought they might at least come down a few hundred dollars. They did not. I hope that they reconsider their prices at least for the benefit of future customers, and offer them a more 'fair' price considering the local price for the work done."},"url":"https://www.angi.com/companylist/us/va/fredericksburg/rapidan-plumbing-inc-reviews-2001751.htm"},"position":8},{"@type":"ListItem","item":{"@type":"LocalBusiness","name":"Farrell Plumbing and Heating Inc","address":{"@type":"PostalAddress","addressRegion":"VA","addressCountry":"US"},"review":{"@type":"Review","author":{"@type":"Person","name":"Lauren H."},"reviewBody":"Replaced our water heater. His quote was substantially lower than others. He was prompt, professional, and caring. He was very knowledgeable about the water heater. My husband did a lot of research on water heaters and was amazed that some plumbers he called didn't seem to know much about the models they provided. Farrell Plumbing was knowledgeable and actually provided a better model for the price than my husband was asking for. We have other plumbing work needed in our home (hooking up the plumbing for the basement), and we will definitely be looking at Farrell Plumbing for that. Highly recommend."},"url":"https://www.angi.com/companylist/us/va/fredericksburg/farrell-plumbing-and-heating-inc-reviews-6283876.htm"},"position":9}]}
Plumbing And Heating Service reviews from real Angi homeowners in Austinville, VA
Last update on October 14, 2025
Brian F.
5.0
04/2021
This company was excellent and on time. The work was completed correctly and done right the first time they were so clean I could not tell they were here. My wife is very big on Cleanliness so I will use them for all my plumbing needs
I have four properties and have had American Residential Warranty for years for peace of mind. However, this past year, there were three times I really needed them and things went south quickly. Most recently, my water heater broke and needed to be replaced. ARW advertises that if they can't...
Tech inspected and tested water heater. After the inspection I was told that the cause of the issue was electrical and because of this they would not to pursue a repair. That is understandable and I have no issue with that. Visit took 30 minutes. I was charged $150 for a 30 minute visit. ...
Julie C.
1.0
09/2014
The home warranty company The hot water tank is in my garage/laundry room. If we ran dishwasher or washing machine, we would run out of hot water in the shower. He was supposed to come at 10 am. At 10:45 am, I called him back to see where he was. He said he was stuck in traffic. I asked why...
David B.
5.0
08/2014
After my hot water heater burst and dumped over 40 gallons on my floor and the neighbor's condo below, I contacted several Angie's List plumbers in the area. I was surprised that most plumbers would only replace a hot water heater if one was purchased from them. The reason given was that...
Christy K.
1.0
03/2013
I have used Rapidan Plumbing before for a water heater repair (about 8 years ago), so called them again when I needed my water heater replaced. There was no one answering the phone in the office until more than 15 minutes after they opened (it was still forwarding to the answering service)...
Lauren H.
5.0
06/2012
Replaced our water heater. His quote was substantially lower than others. He was prompt, professional, and caring. He was very knowledgeable about the water heater. My husband did a lot of research on water heaters and was amazed that some plumbers he called didn't seem to know much about...
Family owned business with over 23 years of experience handling all your Plumbing needs- Water Heaters- Water Softeners- Water filtration - all water repairs.
"Was able to come quickly, and got the job done in one day. Appreciate the friendliness and willingness to get the job done."
Francesca L on October 2025
Family owned business with over 23 years of experience handling all your Plumbing needs- Water Heaters- Water Softeners- Water filtration - all water repairs.
"Was able to come quickly, and got the job done in one day. Appreciate the friendliness and willingness to get the job done."
Providence Construction is here to help you solve your home care and repair needs. We are a family owned and operated company that focuses on treating your home like our home. Contact us today for an estimate on your next project.
"Great service!"
Karen L on September 2024
Providence Construction is here to help you solve your home care and repair needs. We are a family owned and operated company that focuses on treating your home like our home. Contact us today for an estimate on your next project.
We service the New River Valley and beyond for all of your heating and air conditioning needs, including duct cleaning and geothermal. We do residential and light commercial installation and service. Additional address - 91 Ingles St, Radford, VA 24141.
"A1 is tops!!! They are very professional and do great work. When we had an issue with something that wasn't installed correctly, the owner personally came to rectify the situation,and went above and beyond what was necessary. I highly recommend them!!"
Reed K on September 2020
We service the New River Valley and beyond for all of your heating and air conditioning needs, including duct cleaning and geothermal. We do residential and light commercial installation and service. Additional address - 91 Ingles St, Radford, VA 24141.
"A1 is tops!!! They are very professional and do great work. When we had an issue with something that wasn't installed correctly, the owner personally came to rectify the situation,and went above and beyond what was necessary. I highly recommend them!!"
We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.
We take great pride in our experience, expertise, quality, and customer service that we provide to meet your needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Over 45 years collective experience.
I am proficient in various different trades. Services that I offer include: automotive repair, small appliance repair, large appliance repair, handyman home services and repairs, moving and logistical services. I also am willing to accept jobs in cleaning, and minor landscaping and arbor work.
I am proficient in various different trades. Services that I offer include: automotive repair, small appliance repair, large appliance repair, handyman home services and repairs, moving and logistical services. I also am willing to accept jobs in cleaning, and minor landscaping and arbor work.
I offer complete home remodeling and repair. I take pride in every detail and making sure things are done correctly the first time. Your home is your sanctuary and needing work done and repairs made shouldn't be a reason for stress. Life happens and things need attention from time to time. I try to make the home owner feel comfortable and give the confidence that things can be fixed properly and they can resume with their normal routine.
I offer complete home remodeling and repair. I take pride in every detail and making sure things are done correctly the first time. Your home is your sanctuary and needing work done and repairs made shouldn't be a reason for stress. Life happens and things need attention from time to time. I try to make the home owner feel comfortable and give the confidence that things can be fixed properly and they can resume with their normal routine.
Craftsmanship With Communication Life is hectic; you don't need to be searching all over the internet for someone to help with those odds and ends you don't have the time to do. Nor dealing with people not calling you back. In over 18 years of construction and carpentry experience, I've noticed the biggest complaint from homeowners is a lack of communication when working with tradesmen, creating is an unneeded complication in an already frustrating time. Let's be frank when we are in your home, you don't want to be confused about the job's how/what/why. We go the extra mile for you to understand what we are doing and what the job entails from start to finish. We are committed to providing quality handyman services, contractor services, effective communication, and prompt service. We have a small but mighty team, and our goal is to help you love your home.
Craftsmanship With Communication Life is hectic; you don't need to be searching all over the internet for someone to help with those odds and ends you don't have the time to do. Nor dealing with people not calling you back. In over 18 years of construction and carpentry experience, I've noticed the biggest complaint from homeowners is a lack of communication when working with tradesmen, creating is an unneeded complication in an already frustrating time. Let's be frank when we are in your home, you don't want to be confused about the job's how/what/why. We go the extra mile for you to understand what we are doing and what the job entails from start to finish. We are committed to providing quality handyman services, contractor services, effective communication, and prompt service. We have a small but mighty team, and our goal is to help you love your home.
Since 1980 MTC Remodeling has been providing quality remodeling service in the Radford, VA area. We provide a wide range of Home Remodeling services and would love to take a look at your upcoming projects. We are licensed and insured. Please call or click for a free estimate today!
"Yes, I plan on hiring Michael to do our other bathroom. He was great to work with. He’s very pleasant and hardworking. He did the upstairs bathroom going up 3 flights of stairs. I work from home and he was mindful of noise when possible. He’s very considerate."
Patricia M on August 2025
Since 1980 MTC Remodeling has been providing quality remodeling service in the Radford, VA area. We provide a wide range of Home Remodeling services and would love to take a look at your upcoming projects. We are licensed and insured. Please call or click for a free estimate today!
"Yes, I plan on hiring Michael to do our other bathroom. He was great to work with. He’s very pleasant and hardworking. He did the upstairs bathroom going up 3 flights of stairs. I work from home and he was mindful of noise when possible. He’s very considerate."
My services offer Plumbing, electrical, tree work, carpentry, construction , roofing/siding, painting, etc. I have worked for over 15+ years for locally owned plumbing and electrical business and have decided to venture out on my own and start my own business. I feel independently I can better serve the customers needs and run an honest and ethical business in my hometown area I promise I will try my best to offer the lowest cost for any project or service needs compared to other businesses in the area with high quality and efficient and most importantly timely work.
My services offer Plumbing, electrical, tree work, carpentry, construction , roofing/siding, painting, etc. I have worked for over 15+ years for locally owned plumbing and electrical business and have decided to venture out on my own and start my own business. I feel independently I can better serve the customers needs and run an honest and ethical business in my hometown area I promise I will try my best to offer the lowest cost for any project or service needs compared to other businesses in the area with high quality and efficient and most importantly timely work.
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FAQs for plumbing and heating service projects in Austinville, VA
The average cost to install a new water heater is around $1,300, but you can expect to pay between $875 and $1,750, depending on the kind of water heater, the size of the unit, and the professional chosen to complete the work. Tankless water heaters can push your price higher, as installation is more complicated, with prices as high as $3,500. The location and accessibility of your water heater will play a role in the project cost, as those sitting in tight spaces like a crawl space will drive up your labor costs.
Yes, most states require plumbers to be licensed, and for good reason. Hiring an unlicensed plumber could lead to poor quality work, costly future expenses, and potential code violations.
As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification which include:
The owner, principal, or relevant manager passed a criminal background check
Required to have applicable state and local licenses
Maintain an average star rating of 3.0 or better on our network, if they have at least one review
Paying to advertise their services
Meeting any other eligibility criteria required by Angi
Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.
Yes, most states require HVAC technicians to be certified, and for good reason. Hiring an unlicensed HVAC technician could lead to poor quality work, costly future expenses, and potential code violations.
As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification which include:
The owner, principal, or relevant manager passed a criminal background check
Required to have applicable state and local licenses
Maintain an average star rating of 3.0 or better on our network, if they have at least one review
Paying to advertise their services
Meeting any other eligibility criteria required by Angi
Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.
The average cost to unclog a drain is around $200, with prices ranging between $110 and $800, depending on the type of drain and the extent of the clog. Hiring a professional to snake the toilet or sink will usually cost between $110 and $275, a bathtub or shower typically costs around $225, and a main line clog can cost between $100 and $800 based on the severity of the clog and how far beyond the access point the clog sits. Since the labor involved varies, most plumbers will charge an hourly rate for drain cleaning.
The average cost to hire a plumber is around $100 an hour but can vary between $45 and $200 an hour depending on the plumber’s experience and the repair that you need. It’s also important to note that these prices can go up on holidays, and emergency plumber rates average $150 per hour, in addition to a flat-rate trip fee of $100 to $350.
The Austinville, VA homeowners’ guide to plumbing and heating services
From average costs to expert advice, get all the answers you need to get your job done.
When your shower or sink starts draining slowly or not at all, it’s time to act. Get tips for how to unclog a drain, and learn about drain cleaning service pricing.
Get expert insights on radiant heating repair cost, including average prices, cost factors, and ways to save. Learn what impacts your radiant heating repair bill.
Find out the average baseboard heater installation cost, key price factors, and ways to save. Get transparent, expert-backed estimates to plan your project.
Discover the true ductless heat pump cost for your home. Learn about installation, factors affecting price, and ways to save in this comprehensive cost guide.
Knowing how to snake a basement floor drain is an important DIY skill for homeowners. Our guide gives a step-by-step process to clean your basement drain.