Get matched with top chimney liner installation pros in Amherst, VA

"EXCELLENT WORK AS WELL AS WONDERFUL PEOPLE TO WORK WITH!"

"We needed a substantial remodel on our SML house. Bob Riddick Home Services (BRHS) has done work on our roof since before we purchased that house; including some minor repairs and a softwash to enable a few more years on the roof before we bite the bullet and go for a new roof. When we decided to begin the remodel, we simply choose BRHS. We didn't bother with multiple quotes because BRHS's reputation was solid gold. It still is. Our Project Manager, Tripp Parker was not only knowledgeable, professional, and punctual, but he has great patience when working with a sometimes difficult customer (me). He was invaluable! I was given a lot of leeway concerning products and materials that I wanted to use and as such, often made decisions that involved plan changes. For example, I moved a wall and wanted a Barn Door that was more than 120-inches. I couldn't find anything that I liked, so Tripp had one "built" for me. I love it! Tripp's Number One, Shawn Jolliff was experienced, professional, creative, and unflappable! Doors, floors, and windows sometimes don't play well together, but Shawn would finesse them and make them work together. Phase 2 is going to begin this year and we will certainly use Bob Riddick Home Services again."

"Great deal, great service, and they are all beyond professional and courteous. Cannot explain to you enough how happy I am with the service I received!"

"Our house was filling with smoke when we lit a fire so we called for service thinking we had creosote buildup clogging the flue. It turned out the damper was stuck in the closed position causing the smoke. He was able to quickly diagnose the issue and even returned on a weekend day to complete the job. The only issue is that with our first fire, the house again filled with smoke and I placed a call back to inquire what his thoughts were on the matter and he never returned my call. Ultimately, we decided it was downdrafts causing the smoke and we have been able to enjoy our fireplace since without incidents. Cost $100"

"We used Aqua Pros to put in a new liner and resurface our pool steps. At first the customer service from the sales rep was great (when trying to get our business). The step resurfacing took place June 21st. I reached out about areas needing to be touched up and was told he would be back in touch. After 5 days I had to reach out again to follow up as I hadn't heard anything. Then June 27th the liner was put in and the second coat was done on the steps. There were still two areas we noticed the next day when it dried that looked like they scraped something across it. The service guys also poured the dirty sand water and liner pieces into my garden bed and left the junk there for us to clean up!! They also had said they would schedule the water hauling company to come back the following week to fill the pool the rest of the way up. I again reached out and I was told the service manager would reach out about the garden bed and steps. They also said they were trying to get the water company back out. After two more weeks we got someone else to fill up the pool with water bc at this point it had turned green bc it wasn't high enough to reach the filters. This caused us over a week of dealing with having to get the chemicals balanced right to get the pool water to normal levels and clarity. They tried to say the service guys were given "the thumbs up" on the steps even though we weren't home when they finished them. My husband saw them while they were working and gave a generic "it's looking good", so I guess they tried to use that as the all clear. He had then left to go back to work while they continued working on the steps. Several more emails, phone calls, and a stop at their Bedford location and now it is Aug 2nd and we have yet to be contacted by the service manager!! I guess once they received our $12K they figured they didn't have to provide us with the touchups or to make things right about the flower bed. We will never use them again!!"