Pyramid Masonry & Chimney Lining Co

Never paid me a courtesy of a reply.

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They don't return phone calls so it makes it hard to evaluate them. If they don't call back, I can't hire them.

Reputable contractor who did quality work.    Joe Condo, owner, was onsite leading the work everyday.   
I found Pyramid via internet search looking for chimney repair contractors in the area.  After a few days of phone tag, Joe came out for a site visit to inspect the chimneys and give a quote for repairs.   We have a 100 yr old Victorian house with two original construction chimneys.   The mortar on both chimneys above the roof was crumbling, with one chimney held together by chicken-wire installed by the previous house owner.   Work scope involved rebuilding both chimneys from just below the roof line up.  Joe appeared very knowledgeable and experienced during his inspection.   The quote was received within a week of Joe's initial visit.    Due to other scheduled work, it was 6 weeks (late Oct) until Pyramid could come out to begin the work.
Total construction took 2 weeks, from scaffold erection to final dismantle.    Joe and Dennis (helper) were very courteous and careful about trying to protect the property and roof from damage due to the construction.     First day was to erect the scaffold and lay pads and boards across the roofline around the chimneys.  2nd day was dismantle of 1st chimney, lowering old bricks and mortar to the ground via buckets and with tarps spread across the attic to catch debris.   3rd day was dismantle of the 2nd chimney to just below the roofline.
Note:   With chimney's below the roofline, our furnace (which vents thru one chimney) had to be turned off until the chimney could be rebuilt above the roofline.   Outdoor temps during construction time (late Oct/early Nov) dipped to 30 degrees, with indoor temps in the 50's without heaters.   Joe offered to provide indoor heaters if needed - - - but the topic of living without heat was not discussed during the original job scoping.     Something to consider when scheduling work in cold months.   We ended up living more than a week without regular heat in the house.    Might consider scheduling work during warmer months.
Day 5 was taken up with delivering the new bricks to the site.  Day 6 and 7 involved rebuilding chimney one, Day 8 and 9 for rebuilding chimney two.    A couple days were then lost waiting on the roofer to come install flashing around the new chimneys, as well as for fabrication of new chimney caps.    The next work day involved installing the chimney caps, installing flashing around both chimneys, and beginning clean-up.   The last day was spent tearing down the scaffolding and cleaning up.    They left the property in the same condition they found it, good final cleanup.
Overall, Pyramid did a good job.   New chimneys look good, much better than the old with crumbling mortar and bricks.    Joe did a good job of communicating work status and his plans for the next few days.    Their work quality looks good, but only time will tell as to whether the flashing holds up to a heavy rain.    I chose to let Joe provide the roofer as a subcontractor rather than my trying to coordinate a local independent roof contractor to work with Pyramid - - - some delays, but worked OK.
Total cost seemed a little pricey, but hard to compare since there are not many chimney contractors in the local area.    Pyramid is located about 60 miles from our house, so there was a significant commute for Joe and co everyday.   But onsite work hours were consistently 8:30 am until 4:30 pm.
In summary - - - Good, knowledgeable experienced contractor that I would recommend for quality chimney repair.

This guy replaced the entire chimney for me.  He had to take down the old one, because first of all it wasn’t built for cold.  He built a brand new one and he had come several times subsequently to clean the chimney.  This guy is Mr. Professional.  He is prompt, courteous and addresses me as Mr. Melnikoff.  His work is exemplary.  They built a brand new chimney that was around $3200, and I felt that was fair.  The same company came to clean the chimney as well, and I was very happy with him.  Not only did they build the chimney, but they also cleaned it.  They were professional all the way down the line.

He is Mr.Professional. He is prompt, courteous, and nothing but professional. His price is fair. I was very happy with him.