Get matched with top stone countertop pros in West Haven, UT

"Get a more detailed explanation of the billing process. I would have it more broken down. Instead of here this is how much you owe. He used other contractors which I didn't know who was paid what."

"Family business: They maintain regular communication with me upon arrival and are always punctual. The mother in the office is prompt in her responses. The father provided us with a quote, and the son is efficiently carrying out the work."

"Excellent, was done within a day."

"I would like to preface this review with two things: 1. 5 star offers a discount on their work if you leave a good review, be weary of what you read on here. 2. We have had this company complete both a kitchen and a bath remodel. The issues I will bring up were consistent with both of these jobs. During both of our remodels, the biggest complaints I had were communication and quality. Two big components that a company should really pride themselves on if they cared about their customer base. Communication for our projects failed at almost every step of the way. The conversations had between us and the salesman were great, and then almost every single interaction that was not only had between us and the company but the company within themselves was comically poor. Some examples include: 1. Being told we would have a project manager come to our house prior to the project to check out our attic for structural questions (no one ever came before they started knocking down walls) 2. There were days workers would show up when we didn't know they were coming and not show up on days we were told they were supposed to be there. Not to mention the tile workers who had their truck parked outside our house from 8-5 but stayed in there late and left early to smoke. 3. Several unanswered/not returned calls and texts from the project managers. The only time the office reached out to tell us about something? When the bill was "due" even though our project wasn't complete yet. 4. Our salesman saying a project would take 3 weeks when in reality, it's been 3.5 months and there are still issues. 5. Anytime we asked the current workers what the plan was for the next day or really anything, they NEVER knew. They didn't know who was going to be working, they didn't know when, and they didn't know on what. 6. Several of the workers telling us point blank that their fellow workers screwed up and did things wrong. Good thing we caught it I guess? 7. Tile was about to be installed until I noticed it was not the right time, and the workers had no idea and they didn't know what tile they were actually supposed to put down or in what pattern. Then tile had to be ordered, delaying us even further. 8. The list goes on and on. It's as though no one in the company ever talks to each other, or their customer, and we're left trying to put the pieces together. Secondly, their quality of work is not worth what you pay, not even close. There has not been a single thing that they've done that we haven't had to ask them to fix or redo. This adds time to the project, financial strain on us as customers, and not to mention the stress of constantly acting as a project manager. We have had MAJOR things need to be redone (I'm talking walls needing to be taken apart and rebuilt, cabinet and ceiling painting, relocating outlets, and an ENTIRE SHOWER FLOOR), as well as other things (paint chipped walls, bad putty jobs, grout crumbling, paint splattered inside and outside the house and on and on) and all of it was because no one from their team cares enough to do it right the first time. The pictures I will include show *finished* products that they think are appropriate to leave as a job well done. Not only that, but just this last time when pointing out that the glass they had "special ordered" was actually measured wrong and therefore our shower door is crooked, I was told that my "OCD will just have to live with it." This company is not worth your time or effort. I would never recommend them to anyone."

"Franklin did a great job! He was very mindful with our modest budget and planned a beautiful retaining wall and walkway for our sloped yard for a very reasonable price. He communicated well and completed the work in the timeframe he specified. He is one of the kindest and most reliable contractors I’ve ever met."

"Rigoberto and his company was quick and professional. The job stayed clean and turned out excellent."

"We had an amazing experience working with Salt City Renovations on our new build! They handled our kitchen, bathroom, and custom closet build, and the results were absolutely stunning. Their team was incredibly professional, friendly, and easy to work with throughout the entire process. They listened to our vision, offered expert advice, and delivered high-quality craftsmanship. The entire project was seamless, and their attention to detail was outstanding. We couldn’t be happier with the final outcome! Highly recommend Salt City Renovations for anyone looking for top-notch work!"

"The best! Both the final result but also workmanship and focus on the job. The workers were totally committed to making it look the best. We had some additional requests and they accommodated what we wanted."

"Perfect! We are very appreciative!"

"I tried everything I could to avoid leaving a bad review. I hired them to xeriscape my parkway. They were going to do everything but the plants. When they were finishing up the job, one of the guys said go get your plants and we’ll come back tomorrow and finish that up with the drip. I got the plants and despite multiple attempts to have them come and finish the job and clean up the mess they left they didn’t show up. We tried calling and texting and they still didn’t show up. They also didn’t use the gravel that I selected and by the time I realized, it was too late. Unfortunately, I cant recommend this company."