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When your septic system is failing, you’ll probably smell it. Common signs of a septic system failure include sewage odors in the home or around the yard, flooding in the yard above the septic tank or in the leach field, and wastewater or even raw sewage backing up into your home’s drains.

A septic tank always has some amount of liquid in it—which should usually be 8 to 12 inches from the top of the tank. If the liquid level is higher than that or is overflowing the drainage pipe that leads out to the leach field, the tank may be too full and in need of pumping.

Before you hire a septic repair pro, make sure you get three written quotes from local companies to help you evaluate qualified candidates. Ask each company to provide proof of licensure and insurance. Finally, when you decide to hire a specific pro or company, ask for a written contract that sets out all the essential terms, including specific work expectations, a timeline, what permits are needed, who is responsible for obtaining permits, and clear payment details, including due dates.

The best times of year to empty or pump a septic tank are spring and fall. Many professionals recommend spring because the ground has thawed, making the tank easier to access and the waste less likely to be frozen. Pumping before summer also helps avoid conflicts with vacations or outdoor gatherings. Fall is another great option, as contractors may be less busy, and servicing the tank can reduce the risk of overflow from winter and spring precipitation. While summer is also a suitable time, winter is generally not recommended due to frozen ground.