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I had them come over to check our A/C which had gone out. I had used these guys for a service before and they saved me a bunch of money, so I thought I'd give them a chance again. The technician came out and did a good job diagnosing a bad motor. He then band-aided it so it would work for the night. He said he'd be back between 8-10 the next day. I waited until 10:30 and called them. They said he was running late and would be there between 11-12. I told them to just cancel the service. My time is valuable and now I have to catch up at work. No call and no heads up that they weren't going to be there takes them off my list.

The technician had talked me into a $650 motor. I looked on line and can buy something similar for MUCH less, so I guess I'm grateful they gave me a chance to dump them.

He also talked me into a maintenance schedule for $16/month. Hopefully I can get out of that one since they never did anything except reconnect a wire. I'm sure I'll still have to pay out the wazoo for that..

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"I had the pleasure of working with Kelly and Jon. They recently repaired my sewer line by installing a new liner, and I couldn't be happier with their service. From start to finish, they were incredibly friendly, helpful, and patient. The team took the time to explain the process to me in detail and answered all of my questions. Their professionalism and expertise were evident throughout the entire project. The sewer line repair was completed efficiently, and the results are outstanding. I highly recommend this company for any plumbing needs; they truly deserve a 5-star rating!"

"Crusader Water was great. They had quick availability for appointments, were quick to get the work done, and took the time to explain the basics of the work they did and answer all the questions we had. Additionally, when there was a complication in the installation process that arose because of the way our home was plumbed, Patrick diagnosed the problem quickly and was able to get it fixed fast."

"The whole process was amazing! Jeff was very professional and educated me very well on my area and water and what system I needed for my situation and then just a couple of days later they came over and installed it quickly and I was good to go. Great company, great people, great price, and I would recommend them to anyone needing a water softener or reverse osmosis water filtration system."

"This was a super smooth and seamless process. My husband called and requested an appointment under my name and phone number. I was received prompt email and text message reminders, and the service tech was actually able to meet earlier than the original time (with advance discussion by phone). Once the service tech was on his way, I received a text from the office with a photo of who to expect. After reviewing the basement and kitchen, Poncho was able to provide a quote and asked if I was free for him to go out and purchase supplies and install the gas line that day. He was professional, kind, and efficient. I couldn't be more pleased with how convenient and easy this was and I'm looking forward to working with this business again."

"He came on time and found the problem causing the leak. After getting a new cartridge, he had it fixed in 30 minutes. Very friendly. The cost was less than I thought it would be."

"Went well. A little bit of misunderstanding at first, but Gerardo was quick with fixing it."

"The process was quick and easy. The water softener went in with no modifications needed to the space it was going into. The tankless water heater is amazing ! Jerik, the installer made sure that first of all it was sized right for my home. Secondly he explained the difference between the old water heater and the tankless. the efficiency that I would see and how it would make a difference in my monthly gas bill. Any questions that I have run across Jerik has followed up with me in a timely manner. I would happily recommend this company."

"Excellent work and I was impressed by his working steadily on the project from start to finish. To make it easier for me to get exactly what I wanted and top quality fixtures, Keith provided advice and all rough in and finish work. I special ordered all plumbing fixtures, custom cabinets, stone cabinet top, shower door, marble and tile. Keith picked up all materials and with his assistant, installed everything. He did an outstanding job of installing special German made shower valves and a Toto Washlet. The quality and precision of their work was impeccable and the tile and marble work was particularly impressive. Everything went together steadily and smoothly and the entire job was done in a little over 4 weeks. I would like to have him do further projects for me, based on the quality and reliability he has shown."

"They had to Jack hammer part of bathroom floor at the tub to access drain. The entire drain system was encased in 8 inches of concrete. They removed concrete and installed all new drainage system. Did the job fast and clean. Wore booties on their shoes. Very professional."