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I had them come over to check our A/C which had gone out. I had used these guys for a service before and they saved me a bunch of money, so I thought I'd give them a chance again. The technician came out and did a good job diagnosing a bad motor. He then band-aided it so it would work for the night. He said he'd be back between 8-10 the next day. I waited until 10:30 and called them. They said he was running late and would be there between 11-12. I told them to just cancel the service. My time is valuable and now I have to catch up at work. No call and no heads up that they weren't going to be there takes them off my list.

The technician had talked me into a $650 motor. I looked on line and can buy something similar for MUCH less, so I guess I'm grateful they gave me a chance to dump them.

He also talked me into a maintenance schedule for $16/month. Hopefully I can get out of that one since they never did anything except reconnect a wire. I'm sure I'll still have to pay out the wazoo for that..

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"Fantastic water softening solutions and world class customer service. Very noticable difference in my water quality after installation. Worth every penny."

"Professional and friendly. Was able to get it installed quickly and cost much lower than the competition."

"This was a super smooth and seamless process. My husband called and requested an appointment under my name and phone number. I was received prompt email and text message reminders, and the service tech was actually able to meet earlier than the original time (with advance discussion by phone). Once the service tech was on his way, I received a text from the office with a photo of who to expect. After reviewing the basement and kitchen, Poncho was able to provide a quote and asked if I was free for him to go out and purchase supplies and install the gas line that day. He was professional, kind, and efficient. I couldn't be more pleased with how convenient and easy this was and I'm looking forward to working with this business again."

"He came on time and found the problem causing the leak. After getting a new cartridge, he had it fixed in 30 minutes. Very friendly. The cost was less than I thought it would be."

"Went well. A little bit of misunderstanding at first, but Gerardo was quick with fixing it."

"Very professional, prompt and fixed our problem quickly"

"They had to Jack hammer part of bathroom floor at the tub to access drain. The entire drain system was encased in 8 inches of concrete. They removed concrete and installed all new drainage system. Did the job fast and clean. Wore booties on their shoes. Very professional."

"Greg is fantastic. I have used High Point on several occasions and I will use them again without hesitation. Their work is outstanding and their prices are as fair as you'll find. I have used them for small jobs (e.g., furnace inspections and tune-ups) and for big jobs (e.g., installing a new AC compressor and ductwork). I have always been satisfied with the job they do and their attention-to-detail. They take pride in their work and take a personal interest in my needs and desires. I have two rental properties in Eagle Mountain. I live in Salt Lake City and my job takes me out-of-state regularly. For obvious reasons, I need a company that I trust because I don’t always have an opportunity to supervise the work. Greg is the one I trust. In December, one of my properties needed a new thermostat. In January, my other property needed the furnace inducer replaced. While inspecting the furnace, Greg noticed a leak from the water heater. He sent a picture and I set him to work on replacing the water heater as well. If you use High Point, you’ll have no regrets."

"ReScope Drain Aid was fast, reliable and very professional! They were able to come out to my house and install a new water heater the same day! I’d highly recommend these guys to anyone and everyone! I’ll be definitely using them for all my future plumbing needs!"