Crusader Water Systems

Fantastic water softening solutions and world class customer service. Very noticable difference in my water quality after installation. Worth every penny.

The whole process from start to finish was smooth and easy! Pat knows what he is doing! Highly recommend

Crusader Water was great. They had quick availability for appointments, were quick to get the work done, and took the time to explain the basics of the work they did and answer all the questions we had. Additionally, when there was a complication in the installation process that arose because of the way our home was plumbed, Patrick diagnosed the problem quickly and was able to get it fixed fast.

Couldnt have been a better and easier process.

Pat the salesman was great to work with and explained everything to us clearly. The system is amazing and working wonderfully. We are very happy with the company and the product.

I am not one to leave positive reviews. I expect to receive the best product and best service, as a given, when I make any purchase. My recent water softener system purchase and experience with Patrick, cannot go without me sharing my comments. I am skeptical by nature, and very distrusting of businesses that sell home products / appliances etc. When I decided, after several years of not having Soft Water, to look into the latest technology on the market – I did some real homework. Due to the very positive reviews of Crusader Water of Utah, and the quality of their systems, I reached out to them, and was put into contact with Patrick. Patrick was very professional, very knowledgeable and very matter of fact. To my surprise, he was not the “car salesman” of water softeners that I was expecting. He was not pushy whatsoever. Patrick offered to make a home visit and evaluate the overall water condition of my house. Ok, and here it begins! I instantly felt the suspicions of the “what will it take to put you into this water softener today…” tactics now in play……but I was also very interested in knowing what the condition of my water actually was, and what options were available. It was an absolutely no cost, no strings attached visit – what did I have to lose? - so I accepted. When Patrick arrived, he very thoroughly explained what he was going to test and test for, how he was going to conduct those tests, what the results of the tests were going to show, and what those results meant. He explained all of this prior to even performing the tests. That brought down my “shields” a little bit! He then went on to describe the tests, and the testing equipment he would be using. It was all very open. No magic or sleight of hand – just real scientific testing. As he prepared to perform the tests, he again, detailed what the procedures were testing for and again, what the results would mean. So much information the first time, it was nice to have a refresher explanation. Patrick then asked me to participate in conducting the tests. Hands on huh?...... shields are dropping even more! The tests….and the test results were extremely eye opening! Patrick then explained what everything meant, and how it affected my daily life and activities (e.g. showers, personal cleanliness, washing clothes, washing dishes etc.). He showed me what Crusader Water of Utah has to offer, what each option consisted of, what the services and warrantees for each option were and of course, the costs associated. They were all very good options, with high quality equipment. He did not try to push the most expensive system on me…. in fact, based off the conversations we had had, he was recommending a middle of the road option. (I went for the Best Option though!!). We scheduled an Install Date, and much to my surprise, Patrick himself showed up to do the installation. (BTW – he was there at the exact time that we had scheduled!). Patrick spent a good part of the afternoon (much longer than I think he or his company probably anticipated it would take) installing the system – but, the reason it took longer, was because Patrick pointed out some deficiencies in my old home’s tubing and drain system, and corrected and improved them for me…..for no additional costs. What???!!! who does that anymore???!!! I have now had my new water softener system in and operating for over a month. It is absolutely AMAZING….and the changes Patrick said I would notice…. I Definitely Notice….and I LOVE IT!!! Patrick also made a second home visit, and of course, at no additional cost – to see if I was satisfied, but more so to again perform the same tests on the condition my home’s water now. The changes were absolute PROOF POSITIVE. This is not a gimmick, this was not “car salesmanship,” this is an amazing system and has already made a huge improvement in my day-to-day life! I want to thank Crusader Water of Utah, but mostly, I’d like to sincerely thank Patrick – for his absolute honesty, integrity and quality product and customer service. It is obvious that they believe in (and stand behind) their water softener products and take great pride in their outstanding customer service. Thank you for changing my life……and for changing my belief that there are no companies out there anymore that offer a great product with phenomenal customer service, and who care about their customers. You have proven me wrong (and I am thankful for that!!) Patrick, feel free to share my contact information with any customer that is not sure about all this. I would love the opportunity to share my experience with them personally and tell them how my quality of live and daily living is so much better now!!

After years of problems and hundreds of dollars in service calls and repairs to Culligan, we finally decided to replace the Culligan water softener. We looked online and found Crusader to have excellent reviews. Our salesperson was polite, knowledgeable, tidy, and is also a plumber, so he really knew what he was doing with the install, which was done the same day. He followed up after the sale as well, several times. We've owned it almost a month now and are super pleased with the difference. We even threw out our fridge filter because the water tastes better than it did going through that little carbon filter. Highly recommended. We couldn't be happier. Thank you!

My family is very picky when it comes to water. May sound a little crazy, but a short time ago we did a blind taste test of dozens of different types/brands of water to determine which was the best. When we tested the water from the Crusader Reverse Osmosis Filtration System, it compared with the best. It tastes fantastic and we use it all the time. After getting Crusader’s system we were able to stop our water delivery service – great savings and don’t have to hassle with the dispensers, water bottles, and missed deliveries. Also, this company has been great to work with. We also purchased a water softener system from them. They are super responsive. The install went very smooth. They took great care to install the system as per my particular requirements. Highly recommended.

Very professional, quick. Great to deal with! Great system!

Mark put in updated cartridges at no additional cost and showed me the before and after of water cleanliness, PH level, and water flow. If you want to replace a filter, add a filtration system to your kitchen, or put in a full home system, go with Crusader Water Systems! Check out their website for everything they do! [*** Link removed ***]

I purchased a Crusader water softener and filtration system about a month ago and these are my impressions: (1) The equipment is top quality, delivering clean, soft water, free of mineral flavors and odors; also free of that “slippery” sensation typically associated with soft water. (2) The owner and technician who installed our water softener both went out of their way to find an affordable, effective solution tailored to our needs and concerns. As a result, we’re left with the sense that Crusader places high priority on their commitment to their customers. Bottom-line: Crusader has delivered exceptional value and service to us and we’re very pleased to recommend them.

When I alerted Crusader about the error they were able to come out the same day and service the water softener! I was very impressed at how quickly they came to resolve the error code! They also informed me about he 5 year warranty that the water softener had the builder didn't even mention. Its great to find a company that will stand behind their products and do necessary service work even after the sale of the product.

EXCELLENT job !!

Greg and his team at AMI were professional, punctual, and friendly. The installation was done quickly and efficiently. The products are the very best and the results have been amazing. My water is now soft and the filtered RO drinking water is delicious. The tanks and filters were placed with precision and everything looks clean and tidy. I am extremely happy with my experience with AMI and delighted to recommend them to everyone considering upgrading the water in their homes. Nobody knows water better than Greg and his team!

The installers for Aqua Mechanical were thorough and meticulous in their installation and did a great job explaining everything to me. They were also willing to work with me to let me do a little bit of pre-work prior to their arrival to save myself some money. I had them install the salt brine tank in the garage with a tube running down to the basement so that I can load up the 40 lbs salt bags into the brine tank in the garage which is super convenient! They installed both the water heater and the softener in a metal tray with 2 inch sides which has a 2 inch pipe drain going to the floor drain just in case there is a water leak. Plus they provided a water sensor alarm to make sure if there’s any water in the tray we’ll hear an audible alarm to bring it to our attention. Beneath that tray they installed a 1 inch closed cell foam pad to stop any heat from transferring from the water heater into the cement floor. I recorded a time lapse video of them while they installed the system which you can watch here: [*** Link removed ***] Also I recorded a video 10 months after the installation to show their awesome work and you can watch that video here: [*** Link removed ***]

Very well, very thorough with explanations

It went great. They educated us as to how the softener worked and are solving the imbalance problem, since we just put softener on the hot water.

I have little experience with the company. The visit didn't fix my problem entirely, but it wasn't their fault, he wasn't able to. Part of the agreement is to remove the ano, to check the anos in my hot water heater, and they were not able to remove it. It wasn't their fault, the water heater was so old that the ano had ceased up and was not able to be removed. Other than that, what he did was fine.

The service technician arrived on time. As a stay at home mom, I'm usually nervous having a strange man into my home when I'm alone. But this tech was clean cut, courteous, and never made me feel creeped out. He was willing to explain the process in terms I could easily understand and he took the time to answer all my questions. I've since had him back to replace filters/membranes and I had the same great service! They were honest, fair, and kind, I would recommend them to everyone!

Mark is always great! Very friendly and does a great job. The owner is very nice, also

Very good. Courteous and well informed.

I've done a lot of research of water softeners, and I found a national industry expert and he coincidentally in a founder of Aqua Mechanical, He answered all of my questions perfectly. They really know what they are doing. They are wonderful! I put another system into our own home and it includes the reverse osmosis and it is great and our water taste marvelous.

Aqua Mechanical was very responsive to our call and had a service worker out to our home quickly. Mark was professional and was not rushed in explaining to me the technicalities of the softener. He came back the next day to check on the workings of the softener. He was honest and friendly.

I highly recommend Aqua Mechanical. Our technician was Mark Cowart. He was extremely professional and competent. Aqua Mechanical provided updates as to their time of arrival via email, and Mark even called on his way in. He performed all the services included, and even checked our water pressure when I asked about it. He took time to answer my many questions very thoroughly, and was able to provide information about the water heater, our water quality, and options for water softeners and our inquiry about the possibility of getting a second water heater. He even followed up after the appointment to offer advice, and see if we had any questions. I am very satisfied with Aqua Mechanical and their service, and definitely recommend them.

Mark not only did a good job with the work that he performed, but he also took interest in educating me on maintenance issues regarding my home plumbing and water quality. Thanks for a great job!