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"Not well at all"

"Very responsive. Got the work done quickly, effectively, and for a fair price. I would definitely recommend this company and will use them again when I need HVAC service."

"My Water Heater Guy was amazing! He was prompt to accept my request and he installed that same day! Truly a life saver and his value for service cannot be beat! Thank you Eric!!"

"Great work and customer service"

"I couldn’t be happier with the service I received! They swapped out our broken old water heater for a high-quality tankless model (worth around $3k) and didn’t even ask for half down upfront. They also relocated my current water softener to its proper spot (the last company had installed it wrong), set up my Aquasana filtration system with UV light and installed new valves under my sinks. They handled everything from start to finish: purchasing all the materials themselves (including the water heater, pex pipe, fittings, wood, screws, and more), completing the install of the new one, they even hauled away the old one and made sure everything was working perfectly before even mentioning payment. In fact, they let me use it for three full days before I had to reach out to ask how to pay them! 🤯 I was thinking it was impossible to find a company that truly cares about the quality of their work and their customer’s experience anymore and every contractor only cared about rushing to collect a half down check to not show back up. I’ve been through absolute h*** with every contractor I’ve ever hired. When my water heater went out I was absolutely terrified to hire another one. Finally for once, I felt like they wanted me to actually enjoy and use what I paid for. That kind of professionalism and pride in workmanship is impossible to find these days. I would highly recommend them to anyone looking for reliable, honest, and top-quality service."

"Eddie Durrant and his assistant did a great job in replacing my water heater. They showed up on time and did the installation in an orderly and careful manner. When finished, they explained what the work consisted of and removed my old unit. I would definitely recommend them."

"Everything went very well. I would defiantly call again if needed in the future!"

"YES HVAC scammed me out of $2,500. When I had my furnace & air conditioner replaced last year, YES failed to mention that Carrier (both my heater & AC were Carrier brands) was running a promotion that if you replaced both a furnace & an AC system with Carrier products, they would give you a cash rebate of $2,500. YES HVAC simply did not inform me of the company rebate program; instead, they just took the money from me without my knowledge. I eventually found out about the rebate later when I replaced the second full system in our house. Obviously I went with another more transparent/honest company the second go around. When I discussed the situation with YES management (even providing them with the written proof from Carrier Company of the rebate program), I still have heard nothing further from YES. My suggestion is to go with the competition rather than YES HVAC; it cost me a $2,500 rebate, what will they scam you out of?"

"Plumber came thee hours late and quoted me $775.00 to replace a hose bib. I told him that sounded high, he told me hose bibs are $275.00 alone, the rest is labor. I looked up the price of a hose bib, mmmm....yeah it’s only $10.00. I canceled the job and the plumber cane to my house the next day and harassed me,..he wanted to know why I canceled the job. I’m home alone with three kids getting bullied by a plumber at Roto-Rooter. Several hours their sister restoration company called me and said the state was concerned with my flooding and mold from my recent need of a hose bib. Our basement didn’t flood and this company tried to represent themselves as the state! I did get the job done by a certified plumber from ACE, total cost $275.00. So...Roto-Rooter upbid by $500.00 and harassed me. Don’t be this companies next mark, they are crooks!"

"I was so impressed with West Mountain electric, and so glad I went with them. Of all the pros sent to me he was the only one that answered me on a weekend. He asked very specific questions about the job and then gave me full pricing upfront. Jackson was very professional, efficient, and knowledgeable about what he does. He was just a pleasure to have in my home."