Get matched with top bathtub restoration pros in Sunset Valley, TX

"Last October, my sister, an elderly veteran living alone, contracted Genie Bath Systems to remodel her master and guest baths. She was diagnosed cancer and passed before the remodel was complete. Which, to be fair as we were not able to work with Genie while attending to my sister. The contract was expensive. Very expensive. The cost of the remodel is close to 1/4th the value of her home. I noticed there were issues with the remodel that showed a surprising lack of attention to detail. Genie sent people to address the issues twice. Yet issues remain. My calls to my contact at Genie are now being ignored. Also, the only document I have for the remodel is the contract my sister signed. It is not detailed. I have and continue to ask for a breakdown of the cost. An estimate or work order. This request is also being ignored. I am disappointed and have to wonder why Genie will not provide this information. I have several other questions for Genie that I will not go into here. But based on my experience, I cannot recommend Genie. In fact I would warn anyone considering Genie to be very careful about the cost of the contract."

"If you want to hire a company that cares, this is the one. We needed to have a bath converted into a walk-in shower in our guest bathroom because of the accessibility issues. The original design looked great, but it would have taken a couple of months to get all the supplies. John and Travis realized that we had an urgent need and came back with a great design that used great materials and we didn't have to wait for so long. In a couple of weeks, we had a crew headed by Jesse that landed in our bathroom. They were great. Everything was done in a day and a half. The quality is superb! Every time I walk into the bathroom, I enjoy the look of it, plus we are happy with all the benefits of having a walk-in shower. One more thing I want you to know is that I really mean what I am saying in this review. When the owner of the company, not a hired salesman, is directly involved in projects, it makes a big difference. Plus, the price was more reasonable compared to "the big shower remodeling companies""

"Julio and his team exceeded all expectations with their exceptional work on remodeling our floor. The attention to detail, professionalism, and efficiency showcased by Julio and his team truly set them apart. We are thrilled with the final result and highly recommend their services to anyone looking for top-notch remodeling work. 5 stars all the way'"

"I paid Best Austin Handyman over $24,000 and I provided 95% of the demolition and materials and did all of the painting. The general contractor, Barrett Criscoe, said work could be completed without permits by a crew within 3 weeks beginning December 4th, 2017. This job did require permits and it took six weeks before the plans were right and accepted by the city during which I had no kitchen. Work began February 7th, 2018. It appears this nightmare won't be over until resolved in court. I fired them on April 24th. They did substandard work and charged me for things that were listed in my estimate, but that they either didn't do, did incorrectly, or very poorly. When they began work they would work for a few hours and then not show up for days or even weeks at a time. Barrett had the job foreman, Eric Gazur, and project manager, Nick Martin, do the electrical work that was supposed to be done by Andy Keil of Live Oak Electric. Those that did the electrical work appear to have been unqualified, unlicensed, and unsupervised. I found out that their work was not done correctly. Andy Keil refused to fix the electrical issues, telling me he had only been paid $500 to pull the permit as a favor to Barrett. Barrett wouldn't talk to me, handing me off to Megan Walker in accounting. When I asked for an itemized list of charges, she gave me a list with each item priced significantly higher than quoted in the estimate and insistence on charges for work never performed. They would not fix their electrical mistakes unless I paid them an additional $2800. A friend sent her son-in-law, a master electrician, to look at the electrical work they had done. He told me what they had done was unsafe and had been done illegally. I hired a legitimate and ethical electrician to fix numerous issues. So far I've spent $6,000 to correct shoddy work including corrected breakers in electrical panel, smoke detectors that were not properly daisy chained, loose wiring in attic, an unshielded live wire that was attached to the electrical panel, dishwasher and garbage disposal that were wired together into one switch, electrical sockets no longer working on one wall of the living room, two walls in the breakfast area, an outside light and outlet, the addition of required light in the attic and corrected wiring in attic to garage exterior light. Other contractors vented dryer from laundry room to exterior, repaired drywall and tile, and finished the other two sides of a beam I paid BAH to cover in drywall. They still need to hang the upper cabinets, move and vent the microwave, install toe kicks, shelving, and backsplash. I've already paid BAH for all of theseitems. For this extensive list of items to be completed or repaired Barrett Criscoe offered a refund of $1,000, which I declined. I've reported everyone involved to Texas Department of Licensing and Regulation. I've been told that each person involved can expect fines of up to $10,000 and revocation of licensure. This fiasco has caused extreme stress and loss of sleep, affecting my health. They took advantage of my initial lack of construction knowledge. I documented everything in my personal daily log and recommend anyone using these people do the same., or better yet, staying far away from everyone listed in this review. My goal is to save others from going through what I have."

"Hardworking, capable workers. Job was completed quickly and exceeded my expectations."

"Is working out perfectly."