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"SSGE acted like a teenager wrt aftersale service. The first time I called SSGE was when then was an alarm on the system, ( a year after install) and they refused service!!! The reason per SSGE was that there was dispute during install. During the sales process, SSGE had told me that HOA approval was NOT needed. Right after installation, the HOA wanted to remove the generator, and it took me 2 weeks to sort out the issue. I paid SSGE the second half of the payment in full only after the dispute with HOA was settled in about 2 weeks.Is that a good enogh reason to not provide service?? I had to call Generac's head-quarters and they helped me trouble shoot the alarm on my system."

"I engaged CFP Remodeling & Construction (out of Pearland) for landscaping services at my East End property, which included installing approximately 165 sq feet of St. Augustine sod. Shortly after installation, I observed that a significant portion of the sod was not healthy. I reached out to Jessenya Akerman at CFP Remodeling & Construction, who indicated they would inspect the issue. Despite several delays, Ms. Akerman suggested that increased watering might resolve the problem. After spending $90 on additional watering, the sod remained in poor condition. I contacted Ms. Akerman again; although assurances were made about revisiting, no follow-up occurred. Eventually, I received an email explaining that personal circumstances had caused the delays and promising efforts to rectify the situation. However, subsequent correspondence stated that the company considered the installation complete and did not plan further action. Based on my experience, I found communication inconsistent, scheduling unstructured, and customer service lacking in follow-through. Therefore, I am unable to recommend CFP Remodeling & Construction and would advise considering other reputable landscaping providers on the island for your home improvement needs."

"Telephone System - Install or Upgrade - For Business "

"I hired Power Up Electrical Contractors to install a Generac generator and transfer switch. On 2/3/23, they completed the install and everything appears to operate properly. However, as part of the install, I was charged $500.00 for a city permit. When I asked for the permit to ensure I had the appropriate documentation from the county for insurance purposes, I was told that permit would be filed after the fact. Chris informed me that he would bring it when he returned, after the gas line was installed. I contacted him after the gas line was installed and he indicated he would be out on that Thursday, but he was a no-show. On 2/27, I contacted the county to check if a permit had been issued, only to find that no permit was ever pulled. In addition, I discovered the permit only costs $55. Had I known that, I never would have agreed to pay $500 for the permit. My fault for not doing the research, but $445 for labor to get a permit is ridiculous. I reached out to them again to request a refund, so I could go get the permit, but no response. Either way, I paid $500 for nothing. Something to think about if you plan to do business with Power Up."

"He is an excellent technician. He has done multiple things for my home and business. He listens and takes recommendations."

"He did really nice job!"

"Tony and his team were prompt on being on time for the scheduled appointment and explained in detail on how the new system functions and gave some helpful hints on its operation."