Get matched with top wrought iron workers in Rowlett, TX

"From the start my rep Alex from Texas Backyard Living, was very cordial and patient with me as I was trying to figure out which options we were going to go with without breaking the bank. After obtaining several bids from different companies I settled on them since they seem interested in making this work for me, accommodating changes and updating the bid in a timely manner. Other companies although they came in lower in price, when I requested they include the grade of the wood and posts in the contract they either became less responsive or wanted to change the price (typical bait and switch). Once we signed the contract, they scheduled me immediately within a few days, which was awesome. The crew came in and demoled the old fence in relatively no time. Next you know they had the posts set and off they went. The next they day the crew came back and had the new 7 Foot fence built, amazingly fast. The Forman "Jose", is a master builder and was able to modify the Electric gate rollers to meet the new height as easily as nailing a picket, while other companies made a big deal out of it. When the work was completed the new Cedar fence looked beautiful and sturdy. As the boards dried out in the 100 degree heat, a few picket spilt. Upon calling Alex, he had the crew scheduled within a week to come back and replace the few board. So Overall Great company, Great Sales Guy, and Great crew. Plus we tried the post installation warranty and they made good on it without any effort! Thanks guys for super job well done!"

"The project was easy and professional from the beginning. Outstanding work and quality. Dave and his crew did a wonderful job. You won’t be disappointed. Highly recommended. Beautiful!"

"Overall, the project looks good. Where they missed the mark was in relationship to the cleanup. I asked them to come out and pick the remaining concrete and dirt left over from the project. Responded that it wouldn't be until the following week. If I would have waited that long, my grass where the concrete and dirt was left behind would have killed it. In addition, the crew left dirt piled up against my A/C unit where it had leaked into it. Overall, it took me only an hour and three large buckets of dirt and concrete to clean up, but it seems that this should have been part of their efforts. Spoke with Alex and was disappointed in his lack of response / urgency in getting the issue resolved."

"Chase from Blacksmith responded quickly to our quote request and he met with us to determine our fencing needs. We had just installed new retaining walls. His quote was online with other bidders. Chase was very knowledgeable and he made recommendations which we adopted. They were about 5 weeks out based on their scheduling which was fine with us. Chase k kept us informed on the starting date and throughout the project. Crew was hard working and courteous and cleaned up property when finished. I would definitely use them again!!"

"Came on time. Did more than I asked for the pre arranged price. Highly recommend him. "

"After 20 years of multiple home remodels in two states, we have never written a negative review for anyone. We decided to make an exception for IronWood. My wife and I selected IronWood for a small staircase railing remodel in our home. Juan Rodriguez responded immediately and came right out. We were sold on his pitch of IronWoodâ s quality, years of expertise, and turnkey service. We approved the quote of $6,850, paid a 50% deposit, and provided a detailed sketch of what we wanted. We asked if they would provide us CAD drawings, a typical process for anything custom-fabricated, and he informed us they only do drawings for new-build homes and not remodels. Fabrication would go off our drawings. Thankfully, I am an industrial designer so that was no issue for me to supply sketches with enough detail to build from. Or so I thought. Quality of finish â Straight unacceptable To be clear, our expectation is not perfection, but we would like something on par with price and of professional standards. IronWood has a â wing itâ , â close enoughâ mindset about fit and finish. Not only was the design we submitted not followed, simple measurements were wrongâ ¦ like consistent spacing of welded spindles. Gaps were so bad they had to break welds, reposition, and cut new holes in our brand NEW wood treads just so they looked more consistent. Then they never filled the holes at the floor from the old spindles which remain the most unattractive part (seen in photos). As well as the tread stain which clearly doesn't match in color or sheen. Communication â Below professional standards Communication between sales guy, office coordinator, and skilled trades were inconsistent and resulted in confusion and wasted time. Juan never returned to our home to inspect the quality issues with his trades. If your project goes as ours did, youâ ll be project managing it by yourself. Transparency â Nonexistent If you have any issues, good luck contacting someone within IronWood to complain. Juan flat out refused to tell us who his manager is or have them call us about the issues we experienced. Responsibility - Lacking After Ironwood attempted a â fixâ (yesâ ¦ these photos were taken after their â fixâ ), we asked another contractor to quote finishing the project to the point of acceptability. The team at Mosian, who has 40 years of award-winning remodeling experience, was shocked by what we were left with. Their quote was $970 to fix all the issues left by IronWood. Today: Pay us, or else! After all the emails, time wasted (project sitting uncomplete at day 45), and nearly a grand still needed to finish, we felt IronWood should deduct the $970 off our balance. Instead, they offered us $500 and threatened credit action if we didnâ t pay the rest. My wife and I know what to look for, and what to expect, as a finished product from home improvement trades, but with IronWood, BUYER BEWARE."

"Thunderbolt Fencing was wonderful to work with on our fencing! They worked around our landscaping with care, provided a high quality fence, were competitively priced, professional in showing up on time, worked extremely hard to complete the job, cleaned the debris from worksite and were CRAFTSMEN in the quality of the job which is hard to find! I highly recommend this company without any reservations."