Get matched with top oriental rug cleaners in Rogers, TX

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"Great! Have used them many times since, most recently on 5/18. They always do an excellent job."

"The man was prompt and did what he was supposed to do. My frustration was that when he walked in he gave me 3 different prices. The lowest was just a basic going over the carpet once. The other two included using spot cleaners and some other things. I was unaware that there were different levels. I could not afford the higher priced ones. The carpet dried and looked ok. I guess I expected it to look better. There were no stains except for a 2-inch area on the stair landing which I had already cleaned. I thought the proce was a little high."

"OK - not really what I was expecting. That is my issue, I guess."

"The cleaning crew arrived in a very timely manner and began working the areas shown immediately. They were very courteous and professional."

"Carpet cleaning was below average; paid for complete services and carpet basic cleaning with no signs of treatment, such as carpet deodorizers; believe me I have had many professional carpet cleaning services, and this service was not professional! As far as janitor services, it was very substandard and I had to actually clean basic areas like, baseboards, floors and walls which they claim they couldn't reach! My thought, if a cleaning company claim to be a business, they should be equipped to perform the services!! (I had to go to Home Depot to buy a extending stick to clean the dusted area (too easy for company to been prepared for) BTW I did mentioned my dissatisfaction to the owner, and he just said "OK". Little did he know that response was a deal breaker for me using his services again!! I realize 2020 pandemic caused hardships on businesses and the bottom line, however, customers shouldn't lose quality services as a result! FYI :PCS soldiers don't use this company as move-out cleaning if u want to get deposit back. JS!"

"If you are looking for a reliable and hardworking cleaning service, then The Renaissance Women are an excellent choice. They have been to our home on multiple occasions and have consistently provided exceptional service. The team is diligent and efficient, ensuring that every corner of our home is spotless. We appreciate the attention to detail that The Renaissance Women demonstrate in their work. From dusting the top of bookshelves to scrubbing the grout in the bathroom, no task is too small for this dedicated team. They take pride in their work, and it shows in the quality of their service. In addition to their cleaning skills, The Renaissance Women are also friendly and professional. They are easy to communicate with and always arrive on time. We feel comfortable having them in our home and trust them to treat our space with care and respect. Overall, we highly recommend The Renaissance Women to anyone in need of a top-notch cleaning service. They are hardworking, thorough, and reliable, and we look forward to continuing to use their services in the future."