Get matched with top sump pump installation pros in Malakoff, TX

"I have since discovered I overpaid for the installation by 100%!"

"The Basement Kings finished their LARGE job this morning, and I can’t praise them enough! They had a long, difficult job, but no complaints. When they discovered a problem, they fixed it. No problem, that’s their job. They found the water problem had a lot to do with drainage, so they worked outside in cold & rain & developed a system to carry water away from the house. That, to me, was over & above, but they said their main objective was to get & keep the basement dry, so they did what they had to do with no complaints. Now you can’t ask for better than that - they give their all! I am totally amazed!!"

"Do Yourself a favor and look elsewhere for your water softener needs. I had one of their systems installed over a year ago with the understanding that it had a lifetime warranty, the water softener has not worked properly since it was installed and getting any type of help from Big Power Water has been painstaking! I have been stood up three times and I have yet to get them to come out and fix the problem. One of the primary reasons I bought the water softener is because I live in the Hill Country in Texas and its well known for its hard water. I have a young daughter and a Wife that suffer from Exzema as well as to protect our appliances. Since this system has been installed my wife and daughter continue to still have issues with their exzema and I have had to replace two shower heads as well as a dishwasher! This system hasn't used a full bag of salt in over a year and the salt tank holds water to the point of almost full. Of course that is only part of the issues I have had with this system, it began with leaks and then settings and now this! It is absolutely useless and I believe the only other thing worse than the water softener is the customer service that is provided by Big Power Water! So.....we are a hardworking family that is not well off and we are now 2400.00 dollars out for a softener that I am starting to believe will never work right, that is if I can ever even get Big Power Water to come out and try to fix it! I have asked, no, begged them to please take their softener back and give me a refund for the equipment due to the continued issues and complete lack of trust in the equipment. All efforts to return have been shunned & dismissed! This company is a SHAM, they have already stole 2400.00 from us, please look elsewhere such as Culligan or Kinetico for your water softener needs, NOT Big Power Water! BTW, I have never done it before but if I could have left a 0 star rating for this company I would have! update 4/22/18 Big Power Water did return and replace the head on the Softener unit with a new updated version. The system seems to be working correctly now and we have not had any additional issues. It was unfortunate that we needed to go through the process and that it took so long but in the end it looks like they did correct the issues and that we are not getting the benefits of the system. Thank You Big Power Water for coming out and finding a solution to our system issues."

"The service men were waiting when I arrived and were extremely professional. They repaired my broken pipe quickly and charged a very reasonable fee. I highly recommend them for your plumbing needs."

"Chad was fantastic and honest. He came originally to fix the plumbing in our bathroom and laundry room addition but we asked him to install a faucet, fix a faucet, clean our sewer lines and remove a gas line. The addition plumbing and the gas line required him digging a trench under the house to get to the areas and he never complained and was grumpy. The cost was very reasonable, especially for his expertise. It was a very good experience and we will most definitely use him again."

"Came to give quote. Found water leak and repaired it quickly. Professional, courteous service. Highly recommended."

I am a small business in the Athens,Tyler,Palestine area.No job is too small,just call.\nRepairs,remodels,plumbing,painting,dry wall,fixtures,additions and much more. I will look at anything \nFully insured and bonded\nNorman Rockett owner

"Our technician, Dameyan Jackson, called the night before the day of service to let me know the time that he would be here to service our system. On Friday, he called to let me know that he was available to come earlier than scheduled, if I would like. He arrived shortly after the phone call, came in and quickly recognized that the pump had failed. He was very knowledgeable and professional. I was very pleased with his service and look forward to him returning to install a new pump."

"Of the (20) piers to be installed, (3) needed to go through the concrete. (1) in the  garage, and (2) through the driveway in front of the garage. the plan was was to take (2) days to complete. On the day of the repair, (2) trucks showed up with (2) crews. They had a cancelation, and said they could get it done in one day with the extra crew. These guys literally jumped out of the trucks and went to work. When I came by to check on them at 2:00PM. I could not see any way they could be through by 5:00PM. My yard and garage looked like a strip mine! But I was wrong. Everything was put back in good order by 5:00PM, including the three concrete repairs. They worked fast  like a choreographed team. Overall, everyone was very professional and experienced in their particular job. I would not hesitate to use them again.
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"They have been out for the electrical. They have been out for the pool. They have been out for the sump pump. Its the fee for the service call. We have used them for the last 3 years. If you have an appliance that you think needs replaced they will not replace it they will repair it to death. They are very responsive. Some of the people they send out are great, some are okay."