Get matched with top drapery cleaners in Lake Jackson, TX

"He is a good worker does a good job."

"I have used them for over 15 years. Always a good job!"

"This is a very bad place to do business. Yes they give free estimates that are outrageous and they are very intimidating and high pressure. They have pictures of other places and try to to tell you it yours. They do a very poor job. Cant even clean a dryer vent properly. Never again. i will find a better place. try stanley steemer."

"I discovered petpee.com when I was searching online for ways to remove the urine odor from our 10’ x 14’ Karastan wool oriental rug. I had planned to clean the rug myself, but I was intrigued by the videos I saw on YouTube of petpee.com’s owner, Meir Martin, demonstrating how he cleans rugs like mine. I searched for petpee.com reviews and was blown away by the number of glowing reviews that had been written by satisfied customers. I knew then and there that I wanted to turn my rug over rug to Mr. Martin to finally get rid of the urine odor that had been building up for over 10 years. I called him and got a quote of $1079, which included shipping both ways, cleaning the rug, and a guarantee that I would not be able to detect any urine odor when my rug was returned to me. After getting over the sticker shock, my husband gave me the green light to send the rug to petpeepee.com. I think he was more interested in getting rid of my constant complaints about the urine odor than the actual odor itself! Mr. Martin walked us through how to pack up our rug for shipping via UPS, having us send him pictures to make sure we had prepared it properly. Even though we followed his instructions, I received an email from UPS 5 days later that my rug had been lost. I was regretting my decision to send my rug off for cleaning, UNTIL Mr. Martin worked his magic! I’m only the second customer in all the years petpeepee.com has been in business to have her oriental rug go missing, but that was to my benefit, because Mr. Meir knew exactly who to call (in Utah, of all places!) to track down my rug. Mr. Martin called his contact at UPS every day to check on whether my rug had been found and kept me posted each day for a week. On the seventh day after UPS reported my rug had been lost, Mr. Martin called me with the happy news that my rug had been found!!! Apparently some of the tape I had used to secure the label to the package was not completely flat and caused the label and bag to tear. Mr. Martin received my rug via Next Day Air from UPS on August 23 and began the cleaning process the next day. I loved receiving videos and pictures of the rug being cleaned and getting updates from Mr. Martin throughout the process. (You can see my rug being cleaned on YouTube by searching “Removing urine odor from a supersize Karastan rug.”). We received the rug back on September 2, and it smelled as fresh as it did the day we bought it! It looked so clean and new – worth every penny we paid to have petpeepee.com clean it. I really need more than five stars for my recommendation of petpeepee.com and Meir Martin. He is a true professional and the best communicator of any service provider I’ve ever encountered. I will be sending him more rugs soon! When I do, I will be VERY careful about packaging them, including using a HEAVY DUTY bag and taping multiple labels on the inside and outside of the package and making sure EVERYTHING on the outside is smooth and flat. If you want your rug to be free of urine odor, send it to petpeepee.com with every confidence that it will come back as good and fresh as new!"

"I scheduled a grout cleaning on my 2-year-old house because it had the regular gunk build up from kids and pets, but nothing outrageous with any expectation of not being able to be cleaned in the normal course of a grout cleaning. The first day, the technician came and was very friendly, very nice. Unfortunately, when he left, we noticed all the gunk and grime had splashed all over our walls, our cabinets, our appliances, etc. Additionally, we noticed that certain areas in the grout were all of a sudden very dark, where they previously weren't. We called him back out the next day, and he apologized for the inconvenience, cleaned up the walls, appliances, and cabinets, and said the dark spots were just still drying and to give the company a call if it didn't dry in a couple of days. Additionally, there was some water damage to one of our door frames to the laundry room, to which he just responded, "I remember that door frame being damaged." Unfortunately, there is no way of proving one way or another, so I left that alone. About a week later, we called him back out, he said "no problem" and proceeded to re-clean the dark spots and said if that didn't work, maybe there would be a need to rework the grout and find a similar color. I followed up with him multiple times since then to no response. The last message exchange was on Feb. 2, where I sent pictures where the dark spots did not lighten up and asked what could be done. To which, Daniel responsed, "the next step to those areas is try to match the grout color with a color seal." When asked "when can that be done?" he simply said, "let me see." Since then, I have not received any type of response, call back, etc. My house, which was essentially pretty new, now has crappy dark spots on the grout, where there weren't any issues before. There was no actual remedy, and I got ghosted. It will now cost me another tiny fortune to fix the issue that was caused by your company."

"Brightway Carpet Cleaning is an excellent business. They truly care about the satisfaction of the customer and will go to great lengths to achieve that. I had used them before on our prior home and was extremely satisfied with them then, but now I could not be happier with their services! We just moved into a new home that had carpet that had not necessarily been well-cared for or respected. I had Brightway clean the carpets (of which there is a lot of square footage) a couple days before we began to move in. However, once we arrived at the home, the prior owner had still been living in the house in the couple days' interim (they were supposed to be moved out but they did not) and left the carpets very dirty again in some areas, including pet accidents that were left to sit. This rendered the carpet cleaning we just paid for not nearly as effective as it should have been. I explained the situation to Brightway, and they told me that they would come back out and clean all the carpets again for me at no charge because that situation was out of my control. They also came out to the house on two separate occasions to look at the carpet and assess the ductwork/ventilation system for potentially needing to be cleaned. That is AMAZING customer service!!! One of the best parts is this, though. We concluded that the ventilation system needed to be cleaned also. My entire family had been struggling with allergic reactions (coughing, sneezing, lots of drainage) ever since the first day we stayed in the new house. It was particularly bad overnight, and we were all losing a lot of sleep. Dallas not only came back out and cleaned our carpets a second time, but he thoroughly inspected our ventilation system and did a fabulous job of cleaning and disinfecting it. The very first night after he did it, we all noticed an immediate difference in how we slept and we didn't experience any of the allergy symptoms we were having. My two little boys are sleeping well and not struggling. Every day since the ventilation cleaning has been a dramatic change for us. That is priceless! Dallas did a fantastic job and is committed to excellence. Kevin, Dallas and Denise have helped us so much! Cannot say THANK YOU enough!"

"I used Service Express several times throughout the years, and I cannot express how much I appreciate them. Mike and Adam, both Lead Techs, and their crew were awesome. I had several things completed: duct redesign/replacement (all of it), vent cleaning (all 16), and dryer line cleaning. Mike provided a detailed estimate before I agreed to the job. Once the job was completed days later, Mike walked me through everything that was completed. I was pleased in what I saw! The entire crew were respectful, courteous and professional. And Gilbert, the owner, is about the nicest and most respectful person I ever met! I highly recommend their services! They earned a lifetime customer!!"

"Anastacio at Extreme Air Duct has been my “go to” technician for several years, and I request him specifically when I want my carpets cleaned. He always telephones ahead of time his expected arrival and greets me with a beautiful smile. He and his assistant do a wonderful job of removing stains and making my carpets clean and smell fresh. Ask for Anastacio, he will leave you and your carpet happy.😊 "