Get matched with top animal removal specialists in Lacy Lakeview, TX

"I appreciate the prompt time, and they did everything they said."

"They lied and took my money. I was told I had a level 2 in a rental house I only lived in for 3 months. I paid over $200 and still saw roaches every day. The tech said I wouldn’t take them with me if I moved because it wasn’t that bad. Moved into a brand new house and saw a roach in the kitchen within 3 days. When I called to see if they would help me, the rep on the phone was very rude and unprofessional and basically said no but would have someone call me. I reached out for help only to be robbed and to have to pay someone else for the same thing. Don’t hire these guys, they don’t care about their customers after they get their money."

"Excellent! Marcello was timely, professional and courteous. He worked diligently to solve the problem. Mable navigated the service calls flawlessly. Always helpful and accommodating. Nature's Own did an excellent job from beginning to completion of our goal."

"I’d give them zero stars. But that’s not an option. They removed zero raccoons. They put out pee soaked cotton balls. Cleaned zero fecal matter. They put out “cheesy Chex mix”. And destroyed my eaves. Half of the 4 screws (should be 6) aren’t even attached to the wood. Almost every vent cover is bent. They just put them over the top of the old ones. Didn’t even replace my temporary vents but told me that the cost ($2100+) was because I had 19 covers to replace. They patched a hole in the wood by glueing a jagged piece of bent metal over it. Honestly I cannot fathom how they don’t have less stars on here. 0/10 would NOT recommend."

"On February 15, 2022, we purchased a "whole home" warranty from Critter Control. They came out, inspected the entire home, and recommended the "whole home" warranty as the best solution because it comes with a 10-year warranty against future animal entry. On May 22, 2023, we sent in a photo showing where an animal had torn open the siding to get under the house. We asked them to send out a crew to fix it. Crews were sent out on May 30, June 15, and August 10. Before each of these visits, I called the office to personally verify what the crew was planning to do and that they had the information and time they would need to complete the work (we had consistently had past experiences where the crews came out unprepared). Each time, I was assured that they had what they needed. Each time, the crew showed up and was unable to solve the problem because they said that the notes on the job were inadequate and they were unprepared. On July 13 at 2:30 pm, I spoke with the manager to clear up confusion about whether fixing the issue should involve replacing the damaged siding or simply screwing a piece of sheet metal over the hole. The manager and I agreed that, according to the contract, the damage was covered by warranty and that it should be replaced with the correct material. After repeated follow-ups to get the service scheduled, the manager emailed on Sep. 8 claiming that, because the wood was old, it had been easier for the animal to gain entry, and therefore it was not covered. This is despite the fact that Critter Control inspected the home in detail and recommended the "Whole Home" service specifically because future animal entry was likely on an old home and the "Whole Home" service would cover it by warranty. They are now simultaneously asserting that 1) With old wood, they are not obligated to warrant against animal entry, and 2) covering the hole with sheet metal fulfills their obligation under the warranty to protect against animal entry."